At a Glance
- Tasks: Lead operations at Grafham Water Park, ensuring outstanding visitor experiences and driving commercial growth.
- Company: Join Anglian Water, a leader in outdoor leisure and recreation.
- Benefits: Enjoy private health care, generous pension contributions, and 25 days annual leave.
- Other info: Flexible working options and excellent career development opportunities await you.
- Why this job: Shape the future of a premier outdoor destination and inspire a passionate team.
- Qualifications: Experience in leisure, hospitality, or tourism management with strong customer service skills.
The predicted salary is between 40582 - 49600 £ per year.
Salary: Circa £45,000, depending on skills and experience. Full-time, with flexibility for part-time. 37 hours per week/permanent.
Location: Grafham Water, near Huntingdon.
Private health care, double-matched pension, life assurance at 8 times salary.
Grafham Water is one of the UK's largest reservoirs and one of East Anglia's most popular outdoor recreation destinations. Welcoming hundreds of thousands of visitors every year, the park offers an exciting mix of cycling, walking, fishing, water sports, mini golf, soft play, nature conservation, events, catering outlets and visitor experiences.
We're seeking an exceptional Park Manager to lead the operational, commercial and people performance of Grafham Water Park. This is a high-profile leadership role with responsibility for delivering outstanding visitor experiences, driving commercial growth, maintaining exceptional safety standards and inspiring a multidisciplinary team to achieve success.
About the Role:
As Park Manager, you will take ownership of all day-to-day operations across Grafham Water Park, ensuring every visitor enjoys a safe, memorable and engaging experience. Reporting to the General Manager, you'll provide visible leadership across the site, working closely with operational managers, support functions and key stakeholders to deliver commercial growth, operational excellence and continuous improvement. You’ll be responsible for balancing the needs of a busy visitor destination while protecting the special environmental and community value of Grafham Water.
What You'll Be Doing:
- Driving Commercial Performance: You’ll be responsible for driving commercial performance across the park, managing budgets, financial controls and cash handling processes, while identifying opportunities to grow visitor numbers, participation and income.
- Creating Outstanding Visitor Experiences: You’ll bring teams together to deliver excellent customer service, maintaining high standards across facilities and public spaces, using feedback and insight to drive improvement, championing relevant quality accreditations and promoting Grafham Water as a leading leisure destination.
- Leading High-Performing Teams: Recruit, coach and develop permanent and seasonal colleagues, building an accountable, engaged team with effective workforce planning, clear objectives and regular feedback to deliver consistently high standards.
- Delivering Operational Excellence: Own operational performance across all park activities and services, using reporting, meetings and continuous improvement to strengthen systems, processes and procedures while supporting teams through peak periods and operational challenges.
- Championing Safety: Lead a strong “Safer Every Day” culture, ensuring health, safety and environmental compliance through effective audits, inspections, risk assessments, incident investigations and close collaboration with safety advisors and operational teams.
What We're Looking For:
Essential Experience & Qualifications:
- Qualified to diploma level or equivalent professional experience in leisure, recreation, hospitality or a related discipline.
- Proven experience in outdoor leisure, visitor attraction, tourism or hospitality operations, working over a 7 day week operation.
- Demonstrable success managing commercially focused operations.
- Experience managing budgets and financial performance.
- Experience in facilities management and health & safety compliance.
- Strong customer service focus and attention to detail.
- Full UK Driving Licence.
Why Join AVH Parks?
This is a unique opportunity to lead one of Anglian Water's flagship visitor destinations. You'll have the autonomy to shape the future of Grafham Water, influence business performance, develop talented teams and make a real difference to the experiences of thousands of visitors every year.
As a valued employee, you’ll be entitled to:
- Personal private health care.
- Life assurance (up to 8 x salary).
- Personal accident cover (up to 5 x salary).
- Double-matched pension (maximum 7% employee / 14% employer contribution).
- 25 days annual leave – rising with length of service and the ability to buy more.
- Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave.
- Opportunity for shared parental pay.
- Bonus scheme.
- Flexible benefits to support your wellbeing and lifestyle.
If you're ready to combine commercial leadership, operational excellence and a passion for the great outdoors, we'd love to hear from you.
Closing date: Wednesday 12th August.
Parks Manager - Grafham Water in Huntingdon employer: awg
Anglian Water is an exceptional employer that champions innovation and sustainability in the water industry. With a flexible hybrid working model based in Peterborough, employees enjoy a supportive work culture that prioritises personal growth and well-being, alongside competitive benefits such as private healthcare and a generous pension scheme. Joining our team means being at the forefront of transformative environmental projects, collaborating with global experts, and making a meaningful impact on the future of water resource management.
