Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist with customer experience at events in a vibrant cultural setting.
- Company: Join Awen Cultural Trust, a charity dedicated to enhancing lives through arts and culture.
- Benefits: Enjoy a competitive salary, discounts, and a matched pension scheme.
- Why this job: Be part of an exciting environment focused on live music and theatre while making a difference.
- Qualifications: Must be 18+ with a passion for customer service and the arts.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
Casual Customer Experience Events Assistant – Maesteg Town Hall
Join to apply for the Casual Customer Experience Events Assistant – Maesteg Town Hall role at Awen Cultural Trust
Casual Customer Experience Events Assistant – Maesteg Town Hall
2 weeks ago Be among the first 25 applicants
Join to apply for the Casual Customer Experience Events Assistant – Maesteg Town Hall role at Awen Cultural Trust
Get AI-powered advice on this job and more exclusive features.
Cwmni Cyfyngedig Masnachu Awen
Mae Ymddiriedolaeth Ddiwylliannol Awen yn elusen restredig wedi ei lleoli yn Ne Cymru, sydd yn berchen ar is-gwmni, y cwmni cyfyngedig Masnachu Awen. Ein pwrpas yw i wella bywydau.
Am fwy o wybodaeth ewch i’n gwefan: www.awen-wales.com
Awen Trading Ltd
Awen Trading Ltd is the commercial arm and wholly owned subsidiary of Awen Cultural Trust a registered charity based in South Wales. Our purpose is to make people’s lives better.
For further information please visit our website: www.awen-wales.com
Position:
Basis: Casual
Salary: £12:60 per hour
Base: Maesteg Town Hall
Status: Casual
Accountable to: General Manager, Theatres Manager
Closing date : Wednesday 30 July 2025
We are looking for a casual customer experience assistant to work front of house at our newly redeveloped Maesteg Town Hall. This is an exciting role for someone with an interest in live music, theatre and the arts, who is passionate about providing excellent customer service, with a positive, can-do attitude. Applicants must be 18+ due to licensing laws.
Benefits of Working for Awen;
- Pension 6% matched
- 20% discount at Awen Cafes
- Access to Awen\’s Benefits Platform (i.e. discounts at high street stores, supermarkets, restaurants, holidays and cinema)
- Discounted membership at Halo Leisure Centres
- Access to Health Assured
- Family Friendly Organisation
Requirements:
Cliciwch yma ar gyfer amlinelliad llawn y swydd.
Please click here for the full job outline.
Please click here for information about working with us.
Cliciwch yma am fwy o wybodaeth am weithio gyda ni.
Other information:
At Awen we are committed to ensuring ourpeople are at the heartof all that we do. We want to instil an organisational culture that values people from all backgrounds and are passionate about increasing the diversity of our workforce.
We welcome and encourage applications from all backgrounds, and we do not discriminate on the basis of disability, race, colour, ethnicity, gender, gender identity, religion, sexual orientation, age, or other category protected by law.
As part of our commitment to increasing the diversity of our workforce we provide a guaranteed interview scheme to applicants who meet the minimum requirements for the job who are disabled or people of the global majority.
As part of our application process, you can ask to be considered under this scheme if you are from the global majority or have a physical or mental impairment that has a ‘substantial’ and ‘long-term’ negative effect on your ability to do normal daily activities. Providing that you meet the minimum requirements for the role, you’ll then be invited for an interview.
The minimum requirements are the essential criteria outlined in the person specification for each position. These criteria are what the job holder will need to demonstrate they have, through their application form.
To apply please complete our online application form, if you need another accessible format or any other support with the recruitment process please get in touch by emailingsupport@awen-wales.com or call 01656 754825.
If you are selected for interview and would like to visit the venue then please email support@awen-wales.com.
For an informal discussion about this role please contact sair.smith@awen-wales.com
- Please note that on submission of your application you will receive an email asking you to complete an Equity, Diversity and Inclusion (EDI) questionnaire. This data is used for statistical purposes only and is not identifiable to an individual. It is utilised by the People Team to support our commitment to EDI and will help us improve on accessibility and diversity in our advertising and recruitment campaigns.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Hospitality
Referrals increase your chances of interviewing at Awen Cultural Trust by 2x
Casual Customer Experience Events Assistant – Y Muni
Pontypridd, Wales, United Kingdom 2 weeks ago
Cardiff, Wales, United Kingdom 2 weeks ago
Administration Officer- Port Talbot (Ref: 7381)
Swansea, Wales, United Kingdom 2 days ago
Cardiff, Wales, United Kingdom 2 weeks ago
Cardiff, Wales, United Kingdom 3 weeks ago
Bridgend, Wales, United Kingdom 19 hours ago
Administration Officer – Swansea Civil Justice Centre (Ref: 7414)
Swansea, Wales, United Kingdom 5 days ago
Cardiff, Wales, United Kingdom 3 weeks ago
Personal Assistant (PA)/ Construction Administrator
21st Century Schools Administrative Support Officer
Rhondda, Wales, United Kingdom 1 week ago
Caerphilly, Wales, United Kingdom 1 day ago
The Vale Of Glamorgan, Wales, United Kingdom 1 week ago
Tonypandy, Wales, United Kingdom 1 month ago
Internal Applicants Only – Administrative Assistant
Case Administrator – Cardiff and the Vale (Wales) (Ref:7004)
Cardiff, Wales, United Kingdom 3 weeks ago
Neath Port Talbot, Wales, United Kingdom 3 weeks ago
Swansea, Wales, United Kingdom 1 week ago
Caerphilly, Wales, United Kingdom 4 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Casual Customer Experience Events Assistant - Maesteg Town Hall employer: Awen Cultural Trust
Contact Detail:
Awen Cultural Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Customer Experience Events Assistant - Maesteg Town Hall
✨Tip Number 1
Familiarise yourself with Awen Cultural Trust and its mission. Understanding their values and the type of events they host at Maesteg Town Hall will help you connect your passion for customer service with their goals during any discussions.
✨Tip Number 2
Network with current or former employees of Awen Cultural Trust. They can provide valuable insights into the company culture and what it takes to succeed in the role, which can give you an edge during the interview process.
✨Tip Number 3
Prepare to showcase your enthusiasm for live music, theatre, and the arts. Think of specific examples from your past experiences where you've demonstrated excellent customer service in similar environments, as this will resonate well with the hiring team.
✨Tip Number 4
Consider visiting Maesteg Town Hall before your interview. This will not only show your genuine interest in the venue but also give you a chance to observe the atmosphere and think about how you can contribute to enhancing the customer experience.
We think you need these skills to ace Casual Customer Experience Events Assistant - Maesteg Town Hall
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Casual Customer Experience Events Assistant position. Tailor your application to highlight relevant experiences and skills that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service, events, or the arts. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your passion for live music, theatre, and the arts. Share specific examples of how you've provided outstanding customer service in the past and why you want to work at Awen Cultural Trust.
Follow Application Instructions: Make sure to complete the online application form as instructed. Double-check for any additional documents required and ensure everything is submitted before the closing date.
How to prepare for a job interview at Awen Cultural Trust
✨Show Your Passion for the Arts
Make sure to express your enthusiasm for live music, theatre, and the arts during the interview. Awen Cultural Trust values candidates who are genuinely interested in enhancing customer experiences in these areas.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Highlight your ability to handle difficult situations with a positive, can-do attitude, as this is crucial for the Casual Customer Experience Events Assistant position.
✨Familiarise Yourself with Awen's Values
Research Awen Cultural Trust and understand their mission to improve lives through culture. Being able to discuss how your personal values align with theirs will show that you're a good fit for the team.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. This not only shows your interest but also helps you determine if Awen is the right place for you. Consider asking about their approach to diversity and inclusion, as they emphasise this in their hiring process.
