Chief Admin & Customer Experience Lead in Wales

Chief Admin & Customer Experience Lead in Wales

Wales Full-Time 42839 - 47181 € / year (est.) Home office (partial)
A

At a Glance

  • Tasks: Lead administrative services and enhance customer experience in a stunning national park.
  • Company: Join the team at Eryri National Park Authority, dedicated to preserving nature.
  • Benefits: Competitive salary, hybrid working, pension scheme, and health support.
  • Other info: Apply by 2 June 2026 for an exciting career opportunity.
  • Why this job: Make a difference in customer care while enjoying the beauty of the park.
  • Qualifications: Extensive experience in administration and customer service, plus Welsh language skills.

The predicted salary is between 42839 - 47181 € per year.

Mae Awdurdod Parc Cenedlaethol Eryri yn chwilio am Bennaeth Gweinyddol a Gofal Cwsmer i arwain gwasanaethau gweinyddol yn y parc.

Mae'r swydd yn cynnig cyf工资 o £42,839 - £47,181, gyda'r posibilrwydd o weithio'n hybrid a manteision fel cynllun pensiwn a chymorth iechyd.

Mae angen profiad mawr mewn gweinyddiaeth a gofal cwsmeriaid, yn ogystal â sgiliau Cymraeg.

Mae'r dyddiad cau ar gyfer ceisiadau ar 2 Mehefin 2026.

Chief Admin & Customer Experience Lead in Wales employer: Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority

Mae Awdurdod Parc Cenedlaethol Eryri yn gyflogwr rhagorol sy'n cynnig amgylchedd gwaith cefnogol a chydweithredol, gan roi pwyslais ar ddatblygiad personol a phroffesiynol. Gyda'r cyfle i weithio'n hybrid, a manteision fel cynllun pensiwn a chymorth iechyd, mae'r rôl hon yn cynnig cyfleoedd unigryw i gyfrannu at wella profiad cwsmeriaid yn y parc hardd hwn. Mae'r diwylliant gwaith yn annog creadigrwydd a thîm, gan wneud hyn yn le dymunol i weithio ynddo.

A

Contact Detail:

Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Chief Admin & Customer Experience Lead in Wales

Tip Number 1

Get to know the company! Research Eryri National Park Authority and understand their values and mission. This will help you tailor your approach and show that you're genuinely interested in leading their admin and customer experience services.

Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give us insights into the role and the culture, plus it might just get your name on the hiring manager's radar.

Tip Number 3

Prepare for the interview by practising common questions related to admin and customer care. We should also think about specific examples from our past experiences that highlight our skills in these areas.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have additional resources and tips available there to help you stand out.

We think you need these skills to ace Chief Admin & Customer Experience Lead in Wales

Administrative Skills
Customer Care
Experience in Administration
Fluency in Welsh
Leadership Skills
Hybrid Working
Pension Scheme Knowledge

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Chief Admin & Customer Experience Lead role. Highlight your relevant experience in administration and customer care, and don’t forget to showcase your Welsh language skills!

Showcase Your Experience:We want to see your hands-on experience! Use specific examples from your past roles that demonstrate your ability to lead administrative services and enhance customer experience. This will help us understand how you can contribute to our team.

Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and make sure your passion for the role shines through. We appreciate straightforward communication that gets to the heart of what you bring to the table.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!

How to prepare for a job interview at Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority

Know Your Stuff

Make sure you brush up on your knowledge of administrative services and customer care. Familiarise yourself with the specific challenges faced by national parks, especially in Eryri, and think about how your experience can address these.

Showcase Your Welsh Skills

Since proficiency in Welsh is a requirement, be prepared to demonstrate your language skills during the interview. Practise common phrases and responses in Welsh to show your commitment and ability to communicate effectively.

Highlight Leadership Experience

As a Chief Admin & Customer Experience Lead, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led teams or projects in the past, focusing on your approach to improving customer experiences.

Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions about the park's vision for customer service and administrative improvements. This shows your genuine interest in the role and helps you assess if it's the right fit for you.