Chief Admin & Customer Experience Lead in London

Chief Admin & Customer Experience Lead in London

London Full-Time 42839 - 47181 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead administrative services and enhance customer experience in a stunning national park.
  • Company: Join the team at Eryri National Park Authority, dedicated to preserving natural beauty.
  • Benefits: Competitive salary, hybrid working, pension scheme, and health support.
  • Other info: Apply by 2 June 2026 for an exciting career opportunity.
  • Why this job: Make a difference in customer service while enjoying the beauty of nature.
  • Qualifications: Extensive experience in administration and customer care, plus Welsh language skills.

The predicted salary is between 42839 - 47181 £ per year.

Mae Awdurdod Parc Cenedlaethol Eryri yn chwilio am Bennaeth Gweinyddol a Gofal Cwsmer i arwain gwasanaethau gweinyddol yn y parc.

Mae'r swydd yn cynnig cyf工资 o £42,839 - £47,181, gyda'r posibilrwydd o weithio'n hybrid a manteision fel cynllun pensiwn a chymorth iechyd.

Mae angen profiad mawr mewn gweinyddiaeth a gofal cwsmeriaid, yn ogystal â sgiliau Cymraeg.

Mae'r dyddiad cau ar gyfer ceisiadau ar 2 Mehefin 2026.

Chief Admin & Customer Experience Lead in London employer: Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority

Mae Awdurdod Parc Cenedlaethol Eryri yn gyflogwr rhagorol sy'n cynnig amgylchedd gwaith cefnogol a chydweithredol, gan roi pwyslais ar ddatblygiad personol a phroffesiynol. Gyda'r cyfle i weithio'n hybrid, byddwch yn mwynhau cydbwysedd bywyd gwaith da, ynghyd â manteision fel cynllun pensiwn a chymorth iechyd, sy'n gwneud y swydd hon yn gyffrous ac yn foddhaol. Mae'r diwylliant gwaith yn annog creadigrwydd a throsglwyddo gwybodaeth, gan sicrhau bod ein staff yn teimlo'n werthfawr a'u bod yn gallu datblygu eu sgiliau yn y maes gweinyddiaeth a gofal cwsmeriaid.
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Contact Detail:

Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Chief Admin & Customer Experience Lead in London

✨Tip Number 1

Network like a pro! Reach out to folks in your industry, especially those who work in admin and customer experience. A friendly chat can open doors you didn’t even know existed.

✨Tip Number 2

Prepare for the interview by researching the park and its services. Show us that you’re not just another candidate; you’re genuinely interested in making a difference in the customer experience at Eryri.

✨Tip Number 3

Practice your Welsh! Since it’s a requirement, brushing up on your language skills will not only boost your confidence but also show us your commitment to the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step.

We think you need these skills to ace Chief Admin & Customer Experience Lead in London

Administrative Skills
Customer Care
Experience in Administration
Fluency in Welsh
Leadership Skills
Hybrid Working
Pension Scheme Knowledge
Health Support Knowledge

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Chief Admin & Customer Experience Lead role. Highlight your relevant experience in administration and customer care, and don’t forget to showcase your Welsh language skills!

Showcase Your Experience: We want to see your hands-on experience! Use specific examples from your past roles that demonstrate your ability to lead administrative services and enhance customer experience. The more relevant, the better!

Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and make sure your key achievements stand out. We appreciate straightforward communication, so let your personality shine through!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in Eryri National Park.

How to prepare for a job interview at Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority

✨Know Your Stuff

Make sure you brush up on your knowledge of administrative services and customer care. Familiarise yourself with the specific challenges faced by national parks, especially in Eryri, and think about how your experience can address these.

✨Showcase Your Welsh Skills

Since the role requires Welsh language skills, be prepared to demonstrate your proficiency. Practise speaking in Welsh about your previous experiences and how they relate to the job. This will show your commitment to the local community.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities in real-life scenarios. Think of examples from your past where you've successfully managed customer complaints or streamlined administrative processes, and be ready to discuss them.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the park's future initiatives in customer experience or how they measure success in administrative roles. This shows your genuine interest in the position and the organisation.

Chief Admin & Customer Experience Lead in London
Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority
Location: London

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