Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority provided pay range. This range is provided by Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
About Us
Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people.
The Role
We are now looking for a Hospitality Services Officer to join us for a 12 month fixed term contract. This is a full-time role, working 37 hours per week across five days. This will be over seven days, including weekend working. Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role.
Benefits
- Salary of £26,402 – £29,064 per annum
- 24 days' annual leave plus public holidays
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Work in a beautiful location
Responsibilities
As a Hospitality Services Officer, you will provide high-quality catering and guest services at Plas Tan y Bwlch National Park Centre. Plas Tan y Bwlch offers accommodation to individuals and groups and boasts an on-site café/restaurant that caters to a wide range of tastes and budgets. Specifically, your role will involve:
- Preparing and serving a variety of hot and cold meals and beverages
- Cleaning and maintaining guest areas
- Providing a professional and welcoming service to all visitors
- Ensuring guests’ dietary requirements are met
- Receiving and checking deliveries
- Collaborating with team members to ensure excellent guest experiences
- Responding flexibly to service needs, including evening and weekend shifts on a rota basis
About You
To be considered as a Hospitality Services Officer, you will need:
- The ability to communicate in English and Welsh
- Experience working in a similar commercial kitchen environment or to be qualified with City and Guilds 706/2 or equivalent
- A Basic Food, Health and Hygiene Certificate
- Experience in the preparation of meals for special diets
The closing date for this role is 9th September 2025.
Hospitality Services Officer employer: Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority
Awdurdod Parc Cenedlaethol Eryri is an exceptional employer, offering a flexible hybrid working environment that promotes a healthy work-life balance. Employees benefit from a comprehensive pension scheme and the unique opportunity to contribute to the preservation of a stunning natural landscape while developing their skills in GIS and planning compliance. With a strong commitment to employee well-being and professional growth, this role is perfect for those passionate about the environment and looking for meaningful work.
Contact Details:
Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Services Officer
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority
Don't be shy about reaching out to Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
