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- Tasks: Serve delicious meals and provide top-notch guest services in a stunning national park.
- Company: Join Eryri National Park Authority, dedicated to preserving natural beauty and cultural heritage.
- Benefits: Enjoy a competitive salary, 24 days' leave, and mental health support in a beautiful location.
- Why this job: Be part of a vibrant team, make a difference, and work in an inspiring environment.
- Qualifications: Welsh language skills and experience in a commercial kitchen are essential.
- Other info: This is a full-time, 12-month contract with flexible shifts, including weekends.
The predicted salary is between 26402 - 29064 £ per year.
Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority provided pay range
This range is provided by Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Hospitality Services Officer
Overview
Join to apply for the Hospitality Services Officer role at Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority.
About Us
Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people.
The Role
We are now looking for a Hospitality Services Officer to join us for a 12 month fixed term contract. This is a full-time role, working 37 hours per week across five days. This will be over seven days, including weekend working. Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role.
Benefits
- Salary of £26,402 – £29,064 per annum
- 24 days\’ annual leave plus public holidays
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Work in a beautiful location
Responsibilities
As a Hospitality Services Officer, you will provide high-quality catering and guest services at Plas Tan y Bwlch National Park Centre. Plas Tan y Bwlch offers accommodation to individuals and groups and boasts an on-site café/restaurant that caters to a wide range of tastes and budgets. Specifically, your role will involve:
- Preparing and serving a variety of hot and cold meals and beverages
- Cleaning and maintaining guest areas
- Providing a professional and welcoming service to all visitors
- Ensuring guests’ dietary requirements are met
- Receiving and checking deliveries
- Collaborating with team members to ensure excellent guest experiences
- Responding flexibly to service needs, including evening and weekend shifts on a rota basis
About You
To be considered as a Hospitality Services Officer, you will need:
- The ability to communicate in English and Welsh
- Experience working in a similar commercial kitchen environment or to be qualified with City and Guilds 706/2 or equivalent
- A Basic Food, Health and Hygiene Certificate
- Experience in the preparation of meals for special diets
The closing date for this role is 9th September 2025.
Other organisations may call this role Catering Assistant, Waiter, Waitress, Food & Beverage Assistant, Kitchen Assistant, Bar Staff, Kitchen Porter, or Hotel Assistant.
So, if you want to take on this rewarding role as a Hospitality Services Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Details
- Seniority level: Associate
- Employment type: Contract
- Job function: Other
- Industries: Government Administration
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Hospitality Services Officer employer: Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority
Contact Detail:
Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Services Officer
✨Tip Number 1
Familiarise yourself with the Eryri National Park and its offerings. Understanding the park's unique features and visitor expectations will help you engage more effectively during interviews and demonstrate your passion for the role.
✨Tip Number 2
Brush up on your Welsh language skills if needed. Since Welsh is essential for this role, being able to communicate fluently will not only meet the job requirements but also impress your potential employers.
✨Tip Number 3
Gain some hands-on experience in a commercial kitchen or hospitality setting before applying. This could be through volunteering or part-time work, which will give you practical insights and examples to discuss in your interview.
✨Tip Number 4
Network with current or former employees of the Eryri National Park Authority. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Hospitality Services Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Hospitality Services Officer position. Pay special attention to the need for Welsh language skills and experience in a commercial kitchen environment.
Tailor Your CV: Make sure your CV highlights relevant experience, particularly in catering or hospitality roles. Include any qualifications such as City and Guilds 706/2 or equivalent, and mention your Basic Food, Health and Hygiene Certificate.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to provide excellent guest services. Mention specific experiences that demonstrate your skills in meal preparation and customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your Welsh language skills are accurately represented, as this is essential for the role.
How to prepare for a job interview at Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority
✨Showcase Your Bilingual Skills
Since Welsh language skills are essential for this role, make sure to demonstrate your proficiency in both English and Welsh during the interview. Practise common phrases or responses in Welsh to show your commitment and capability.
✨Highlight Relevant Experience
Discuss any previous experience you have in a commercial kitchen or hospitality setting. Be specific about your roles and responsibilities, especially those that relate to catering and guest services, as this will show you understand the demands of the position.
✨Emphasise Team Collaboration
The role requires working closely with team members to ensure excellent guest experiences. Prepare examples of how you've successfully collaborated in past roles, focusing on communication and flexibility in service delivery.
✨Prepare for Dietary Requirement Questions
Given the importance of meeting guests' dietary needs, be ready to discuss your knowledge and experience in preparing meals for special diets. This could include any relevant certifications or training you've completed.