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- Tasks: Lead administrative services and enhance customer experience in a stunning national park.
- Company: Join the team at Eryri National Park Authority, dedicated to preserving nature.
- Benefits: Competitive salary, hybrid working, pension scheme, and health support.
- Other info: Apply by 2nd June 2026 for an exciting career opportunity.
- Why this job: Make a difference in customer service while enjoying the beauty of nature.
- Qualifications: Extensive experience in administration and customer care, plus Welsh language skills.
The predicted salary is between 42839 - 47181 £ per year.
Mae Awdurdod Parc Cenedlaethol Eryri yn chwilio am Bennaeth Gweinyddol a Gofal Cwsmer i arwain gwasanaethau gweinyddol yn y parc.
Mae'r swydd yn cynnig cyf工资 o £42,839 - £47,181, gyda'r posibilrwydd o weithio'n hybrid a manteision fel cynllun pensiwn a chymorth iechyd.
Mae angen profiad mawr mewn gweinyddiaeth a gofal cwsmeriaid, yn ogystal â sgiliau Cymraeg.
Mae'r dyddiad cau ar gyfer ceisiadau ar 2 Mehefin 2026.
Chief Admin & Customer Experience Lead employer: Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority
Contact Detail:
Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Admin & Customer Experience Lead
✨Tip Number 1
Get to know the company! Research Eryri National Park and its values. This will help you tailor your approach and show that you're genuinely interested in leading their admin and customer experience services.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you, which could give you an edge in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to admin and customer care. We recommend using the STAR method to structure your answers, showcasing your experience and skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Chief Admin & Customer Experience Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in administration and customer care. We want to see how your skills align with the role of Chief Admin & Customer Experience Lead, so don’t hold back!
Show Off Your Welsh Skills: Since proficiency in Welsh is a must, be sure to showcase your language skills in your application. Whether it’s in your cover letter or CV, let us know how comfortable you are with the language.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority
✨Know Your Stuff
Make sure you’re well-versed in the specifics of administrative services and customer care. Research the National Park Authority and understand their mission, values, and recent initiatives. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Bilingual Skills
Since Welsh language skills are a requirement, be prepared to demonstrate your proficiency. Practice common interview questions in Welsh and be ready to switch languages if needed. This will highlight your capability and commitment to serving the community.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-world situations. Think of examples from your past experiences where you successfully handled customer complaints or improved administrative processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the role or the organisation. This shows your enthusiasm and helps you gauge if the position is the right fit for you. Consider asking about the team dynamics or future projects within the park.