At a Glance
- Tasks: Lead administrative services and enhance customer experience in a stunning national park.
- Company: Join the team at Eryri National Park Authority, dedicated to preserving natural beauty.
- Benefits: Competitive salary, hybrid working, pension scheme, and health support.
- Other info: Apply by 2 June 2026 for an exciting opportunity in a dynamic environment.
- Why this job: Make a difference in customer service while enjoying the beauty of nature.
- Qualifications: Extensive experience in administration and customer care, plus Welsh language skills.
The predicted salary is between 42839 - 47181 € per year.
Mae Awdurdod Parc Cenedlaethol Eryri yn chwilio am Bennaeth Gweinyddol a Gofal Cwsmer i arwain gwasanaethau gweinyddol yn y parc.
Mae'r swydd yn cynnig cyf工资 o £42,839 - £47,181, gyda'r posibilrwydd o weithio'n hybrid a manteision fel cynllun pensiwn a chymorth iechyd.
Mae angen profiad mawr mewn gweinyddiaeth a gofal cwsmeriaid, yn ogystal â sgiliau Cymraeg.
Mae'r dyddiad cau ar gyfer ceisiadau ar 2 Mehefin 2026.
Chief Admin & Customer Experience Lead in Cardiff employer: Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority
Mae Awdurdod Parc Cenedlaethol Eryri yn gyflogwr rhagorol sy'n cynnig amgylchedd gwaith cefnogol a chydweithredol, gan roi pwyslais ar ddatblygiad personol a phroffesiynol. Gyda'r cyfle i weithio'n hybrid, byddwch yn mwynhau cydbwysedd bywyd gwaith da, ynghyd â manteision fel cynllun pensiwn a chymorth iechyd, sy'n gwneud y swydd hon yn gyffrous ac yn foddhaol. Mae'r diwylliant gwaith yn annog creadigrwydd a thîm, gan sicrhau bod pob aelod o'r tîm yn teimlo'n werthfawr ac yn rhan o'r gymuned ehangach yn y parc.
Contact Detail:
Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Chief Admin & Customer Experience Lead in Cardiff
✨Tip Number 1
Network like a pro! Reach out to folks in your industry, especially those who work at Parc Cenedlaethol Eryri. A friendly chat can open doors and give you insights that might just set you apart from the crowd.
✨Tip Number 2
Prepare for the interview by researching the park's values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in making a difference in customer experience and administration.
✨Tip Number 3
Practice your Welsh! Since it’s a requirement, brushing up on your language skills will not only boost your confidence but also demonstrate your commitment to the role and the community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Chief Admin & Customer Experience Lead in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in administration and customer care. We want to see how your skills align with the role of Chief Admin & Customer Experience Lead, so don’t hold back!
Show Off Your Welsh Skills:Since the job requires Welsh language skills, be sure to showcase your proficiency. Whether it’s in your cover letter or CV, let us know how comfortable you are with the language!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences shine through without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority
✨Know Your Stuff
Make sure you’re well-versed in the specifics of administrative services and customer care. Research the National Park Authority and understand their mission, values, and recent initiatives. This will help you demonstrate your genuine interest and how your experience aligns with their goals.
✨Showcase Your Welsh Skills
Since proficiency in Welsh is a requirement, be prepared to demonstrate your language skills during the interview. Practice common phrases or responses in Welsh that relate to customer service scenarios. This will show your commitment to serving the local community.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-world situations. Think of examples from your past experiences where you successfully handled customer complaints or improved administrative processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the role or the organisation. This could include inquiries about team dynamics, future projects, or how they measure success in customer experience. It shows you’re engaged and serious about the position.
