Contracts Manager / Building Services / M&E / Electrical

As the M&E Building Services Contracts Manager you will be responsible for the management of the electrical servicing, maintenance, and testing contracts across the organisation’s property portfolio ensuring compliance with legislation and customer safety.

Working as the M&E Building Services Contracts Manager you will ensure that the organisation provides good quality homes and places for their customers by exceeding service and regulatory expectations through delivery of the corporate strategies. Collaboration with the Building Services team and other teams is required to ensure that the customer experience is maximised., Your duties as M&E Building Services Contracts Manager will include:

• Effective contract management of the electrical servicing and maintenance contracts, including the domestic and communal electrical testing programme and ensuring full compliance and governance with legislation and internal policies

• Have financial oversight of service & maintenance contracts, ensuring budgets and targets are met through effective monitoring and control of expenditure

• Ensure all relevant contract and KPI information is recorded onto the correct systems

• Ensure the accuracy and robustness of asset data, KPIs, finance data, and contribute to the implementation of new systems to support the business

• Manage and monitor repairs, complaints and ensure outstanding works are managed

• Work jointly and collaboratively with not only the Asset and Repairs teams but also with the Housing teams to ensure that the organisation provides the best possible service to its customers

• Provide regular updates and reports to the Senior Building Services Manager on contractor performance and compliance activities, performance metrics, and key issues

• Contribute to strategies and plans for improving the M&E and compliance related services

• Ensure that the contractors are compliant with all Health & Safety as set out in statutory legislation

• Build effective relationships with key internal and external stakeholders

M&E Building Services Contracts Manager with substantial experience in high-profile, high-value mechanical and electrical contracts performance and management, with excellent communication skills and a comprehensive understanding of Building Regulations is required to join a well-established housing association based in Ealing, West London., We have a fantastic new job opportunity for a M&E Building Services Contracts Managerwith substantial experience in high-profile, high-value mechanical and electrical contracts performance and management, with excellent communication skills and a comprehensive understanding of Building Regulations., * Level 4/5 qualification in M&E, management, or an equivalent discipline, or equivalent experience, alongside professional membership (e.g., CIOB, RICS, CIHCM)

• IOSH Managing Safety certification is required, along with evidence of continual professional development and a commitment to further vocational study leading to professional qualifications

• Previous M&E contract management experience, including managing programmes exceeding £2m and delivering customer-focused services in maintenance or repair contexts

• Substantial experience in high-profile, high-value contracts, performance management, and overseeing contractor performance

• Expertise in procurement processes, developing and managing M&E frameworks, and understanding Building Safety regulations

• Strong knowledge of asset management principles, compliance standards, and the ability to analyse and report on data using IT tools and systems is essential

• Proven ability to communicate clearly, confidently, and persuasively at all levels, with strong interpersonal skills and a track record of producing high-quality written and verbal reports

• Comprehensive understanding of Building Regulations and related compliance requirements is critical

• Full UK driving license and access to a car are required

• 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years’ of service

• Up to 8% contributory pension

• Flexible working

• Investment in your learning and development

• Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family

• Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions