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- Tasks: Support cyber defence and IT infrastructure, delivering secure tech solutions.
- Company: Join PointWire, a leading cyber security managed services provider.
- Benefits: Competitive salary, unlimited annual leave, private healthcare, and flexible working.
- Why this job: Make a real impact in cyber security while working with cutting-edge technologies.
- Qualifications: Experience in IT or cyber security roles; relevant certifications are a plus.
- Other info: Remote work with occasional travel for team events and client meetings.
We have an exciting opportunity to join our team at PointWire for a Technology Engineer to support cyber defence, endpoint security and IT infrastructure, delivering secure technology solutions across client and internal environments.
If you’ve also worked in the following roles, we’d also like to hear from you: IT Engineer, Cyber Security Analyst, Service Desk Engineer, Infrastructure Engineer, Systems Security Analyst, Network Security Engineer.
We are looking for Mid-Level and Senior Level Candidates.
SALARY: £35,000 - £60,000 per annum (depending on experience) + Benefits
LOCATION: Remote working available. However, you will be required to attend client sites, which may involve some overnight stays (fully expensed)
JOB TYPE: Full-Time, Permanent
JOB OVERVIEW
As a Technology Engineer, you will play a key role in Cyber Defence and Engineering, focusing on the deployment, management and enhancement of security platforms, tools and controls across our clients and internal operations at PointWire. Your responsibilities will include implementing and fine-tuning security tools to protect sensitive data, mitigate threats and safeguard our clients’ assets, systems, networks, and users.
Working as a Technology Engineer you will collaborate with cross-function teams including cybersecurity, IT, engineering, architects, and analysts to integrate and manage security technologies, ensuring compliance with UK regulations such as GDPR, NCSC Guidelines, industry best practices (ISO27001, CISSP) and contractual security obligations.
Reporting to an ‘Expert of Technology’, as a Technology Engineer will be part of a team delivering technical work packages, leveraging in-depth yet broad expertise across the following areas: Endpoint Management, Endpoint & Network Detection and Response Tools, Technical Compliance Applications, Defence Technologies, Change Request Management and Security Automation, with a strong passion for Security.
ABOUT US
PointWire delivers cyber security managed services and solutions to various organisations in both the private and public sector. Since our establishment in 2019, we have partnered with several leading software providers in the cyber security space including Corelight, Crowdstrike, Deep Instinct, Microsoft, Titania, and Tanium. Our clients range from 100s to 100,000s of employees and devices; with our services helping to augment the capabilities of in-house security and operation teams enabling automation to improve effectiveness.
DUTIES
- Service Desk Support: Manage and resolve Level 1, 2, and 3 Service Desk tickets independently with minimal support.
- Technical Troubleshooting & Issue Resolution: Provide effective technical support across systems and applications, ensuring issues are identified, logged and resolved effectively.
- Enterprise OS Support: Demonstrate a solid understanding of at-least one enterprise-level operating system (e.g. Windows, Linux, MacOS).
- Endpoint, Network Management, and Security: Develop expertise in PointWire’s preferred tooling, providing our clients effective endpoint management, security, and compliance with industry best practices.
- Contribute to Internal Initiatives: Participate in projects, process improvements and technical enhancements with the team.
- Documentation & Knowledge Management: Create, Review and maintain documentation for systems, configurations, processes and procedures.
- Collaboration & Communication: Engage effectively with colleagues, users, clients and partners through clear oral and written communication.
ABOUT YOU
- Judgement & Systematic Approach: Demonstrate logical problem-solving and decision-making.
- Hacker Mindset: Curiosity, willingness to understand how things work, how to break them and fix them.
- Learning & Development: Take initiative for self-improvement and continuous learning (we love a home lab!).
- Attention to detail: Ensure accuracy and clarity in documentation and work tasks.
- Willingness to travel: We do not have an office, so we do expect to get together as a team on team building events, sales kick-offs, marketing events, client meetings, partner meetings, etc. Important note: There will be an expectation to travel to customer sites as reasonably required so if you are looking for a fully work from home role with no travel whatsoever this is not the role for you. Don’t worry - travel costs can be expensed.
Education, Certifications & Technical Expertise:
- Certifications & Tools: Relevant certifications (e.g. A+, Network+, Security+) are highly desirable, with additional advantage for Tanium, Corelight, Titania (Nipper), and CrowdStrike (including Next-Gen SIEM and Falcon). Experience or certifications in tools such as Mimecast, Zscaler, Tenable, Sophos, Rapid7 are also beneficial.
- Systems & Endpoint Management: Proven experience managing and troubleshooting Microsoft Windows Workstations & Server Environments, including Active Directory, DNS, DHCP and Group Policy. Hands on experience with endpoint management tools like MECM/SCCM, Intune, Tanium or Management is advantageous.
- Network & Security: Strong understanding of network protocols, firewall management and security principles. Experience with security monitoring tools such as PRTG, Nagios and backup solutions like Veeam is beneficial, as with SIEM & SOAR technologies such as Elastic, Splunk, Phantom.
- Virtualisation & Automation: Knowledge of virtualisation technologies like VMWare, Hyper-V, and Proxmox, along with experience in PowerShell, Python, Ansible and other automation languages.
- IT Frameworks & Best Practices: Familiarity with ITIL Principles and fundamental business operations.
BENEFITS
This role offers a competitive salary between £35,000 – 60,000 per annum, dependent on skills and experience, along with opportunities for professional development and career growth. After successful completion of your probationary period, you will also receive:
- Private Axa Health Care Insurance
- Unlimited Annual Leave Policy
- Discretionary Company Car Scheme
- Flexible Working
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.
Technology Engineer / Cyber Security / IT Network Infrastructure in Weston employer: AWD Recruitment
Contact Detail:
AWD Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Engineer / Cyber Security / IT Network Infrastructure in Weston
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or online forums related to cyber security and IT infrastructure. You never know who you might meet that could help you land that dream job.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source projects that showcase your expertise in cyber security or IT network infrastructure. This can really make you stand out during interviews.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios related to the role. Practice explaining your thought process clearly, as communication is key in tech roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at PointWire. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technology Engineer / Cyber Security / IT Network Infrastructure in Weston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technology Engineer role. Highlight your experience in cyber security, IT infrastructure, and any relevant certifications. We want to see how your skills match what we're looking for!
Show Off Your Projects: If you've worked on any cool projects or have a home lab, don’t hesitate to mention them! We love seeing your hands-on experience and passion for technology. It gives us a glimpse into your hacker mindset.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate attention to detail, so make sure there are no typos or errors!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at AWD Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on the specific technologies mentioned in the job description, like endpoint management tools and security principles. Be ready to discuss your hands-on experience with systems like Windows, Linux, or any relevant security tools you've used.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've tackled technical issues in the past. Think about situations where you had to troubleshoot complex problems or implement security measures. This will demonstrate your logical approach and judgement.
✨Get Familiar with Compliance Standards
Since the role involves ensuring compliance with regulations like GDPR and NCSC Guidelines, it’s a good idea to understand these frameworks. Be prepared to discuss how you've adhered to such standards in previous roles or how you would approach them.
✨Demonstrate Your Curiosity
The job calls for a 'hacker mindset', so show your enthusiasm for learning and understanding technology. Share any personal projects or home lab experiences that highlight your curiosity and willingness to explore new tools and techniques.
