At a Glance
- Tasks: Manage sales orders, customer enquiries, and support stock control in a busy office.
- Company: Join a dynamic manufacturing team at Heathrow with a focus on collaboration.
- Benefits: Earn £25,000 to £30,000 pro rata plus benefits in a full-time role.
- Other info: Enjoy a fast-paced environment with opportunities for growth.
- Why this job: Be the backbone of customer relationships and ensure smooth operations.
- Qualifications: Experience in sales administration or customer service is a must.
The predicted salary is between 25000 - 30000 £ per year.
An exciting opportunity for a Sales Administrator / Customer Service Administrator to join a busy manufacturing office supporting sales order processing, customer enquiries, stock control and sales support within a fast-paced team environment.
Salary: £25,000 to £30,000 pro rata + Benefits
Location: Heathrow, West London – Fully Site Based
Job Type: Full-Time, 3 Month Fixed Term Contract (initial)
Working Hours: 39 hours per week, Monday to Thursday 8am to 4:30pm and Friday 8am to 3:30pm
Job Overview: Working within a busy office and customer support environment, the Sales Administrator / Customer Service Administrator will manage sales order processing, customer enquiries, CRM updates and stock control administration while liaising with suppliers and hauliers. As a Sales Administrator / Customer Service Administrator you will play a key role supporting customer relationships, ensuring accurate order processing and delivering excellent customer service across the wider sales support function.
Duties:
- Processing Sales Orders: Managing customer orders accurately and preparing orders for dispatch
- Handling Customer Enquiries: Responding to telephone and email enquiries while delivering excellent customer service
- Supporting Sales Administration: Providing administrative support to the wider sales and customer support teams
- Maintaining CRM and Order Systems: Updating customer records, order information and sales administration systems
- Liaising with Suppliers and Hauliers: Coordinating deliveries and supporting smooth logistics operations
- Supporting Stock Control Activities: Assisting with stock monitoring and inventory administration
- Maintaining Price Lists: Ensuring pricing information is updated and accurately recorded
- Completing General Office Administration: Supporting filing, data entry and day-to-day administrative tasks
- Working Collaboratively: Building effective working relationships across internal departments and external customers
Candidate Requirements:
- Previous experience in sales administration, customer service administration or office support roles
- Proven experience delivering excellent customer support in a busy office environment
- Experience using CRM systems, sales ordering systems and Microsoft Office applications
- Strong working knowledge of Word, Excel and Outlook
- Excellent verbal and written communication skills
- Highly organised with excellent attention to detail and the ability to multitask
- Able to prioritise tasks effectively and manage workload with minimal supervision
- Comfortable collaborating within a wider team while supporting shared business objectives
Sales Administrator / Customer Service Administrator employer: AWD Recruitment
Join a dynamic team at our Heathrow-based manufacturing office, where we prioritise employee growth and development in a fast-paced environment. We offer competitive salaries, comprehensive benefits, and a collaborative work culture that values your contributions and fosters strong customer relationships. With opportunities for skill enhancement and career progression, this role is perfect for those seeking meaningful and rewarding employment.
