At a Glance
- Tasks: Help customers find practical engineering solutions in the water and pump industry.
- Company: Join a global engineering business with a supportive team environment.
- Benefits: Competitive salary, structured training, and career progression opportunities.
- Other info: Full product training provided; perfect for recent graduates or those with technical backgrounds.
- Why this job: Kickstart your engineering career with hands-on experience and real-world applications.
- Qualifications: HND, HNC or Degree in Mechanical or Electrical Engineering required.
A great opportunity for a Junior Mechanical or Electrical Engineer, Graduate Engineer or HND / HNC qualified candidate in Mechanical Engineering, Electrical Engineering or a related discipline to start a career helping customers find practical engineering solutions within the water and pump industry.
This is an excellent entry-level opportunity for someone who enjoys practical problem-solving, customer support and learning how engineering products are selected for real-world applications. Customers will contact the organisation with a requirement, enquiry or problem, and you will help identify suitable pumps, controls, drives, fittings and accessories. You will also support colleagues with product information, quotations, enquiry tracking and day-to-day customer communication. Full product and application training will be provided. You will gain exposure to a broad product portfolio across water pumps, control panels, variable speed drives, plastic fittings and associated accessories, while developing your engineering knowledge, communication skills and commercial awareness. This role would suit a recent graduate, HND or HNC qualified candidate, or someone with a related technical background who enjoys working with people, interpreting technical information and turning customer requirements into practical solutions.
DUTIES
- Customer Enquiries: Respond to customer enquiries by phone and email, providing prompt, clear and professional support
- Product Selection: Interpret customer requirements and help identify suitable pump systems and associated equipment
- Practical Solutions: Recommend appropriate products based on the customer’s application, specification or problem
- Quotations: Prepare and issue accurate, competitive quotations based on customer requirements
- Colleague Support: Support the internal team with product information, application guidance and commercial insight
- Product Knowledge: Build knowledge across pumps, control panels, variable speed drives, plastic fittings and accessories
- Customer Communication: Answer incoming telephone calls and help resolve or direct queries effectively
- Troubleshooting Support: Provide basic guidance and practical support where required
- Administration: Assist with order processing, enquiry tracking and general office administration
- Record Keeping: Maintain accurate records of enquiries, quotations and customer communications
- Team Collaboration: Work closely with colleagues across sales, operations and technical teams to support smooth day-to-day activities
CANDIDATE REQUIREMENTS
ESSENTIAL
- HND, HNC or Degree in Mechanical Engineering, Electrical Engineering or a related technical discipline
- Interest in practical engineering applications, product selection and customer support
- Excellent communication and interpersonal skills
- Good problem-solving ability and attention to detail
- Ability to manage multiple enquiries and prioritise workload effectively
- Proficient in Microsoft Office, including Excel, Word and Outlook
- Customer-focused mindset and willingness to help
- Ability to interpret technical information and translate it into practical solutions
- Strong organisational and administrative skills
- Flexible, proactive team player
- Motivation to learn and grow within a customer-focused engineering environment
DESIRABLE
- Knowledge or interest in pumps, motors, fluid handling or water systems
- Interest in mechanical and electrical aspects of water systems
- Commercial awareness and ability to understand customer needs
- Experience, including placement or internship experience, in a technical or customer-facing role
BENEFITS
- Structured training and development pathway
- Opportunity to build a long-term career within a global engineering business
- Supportive team environment with exposure to a wide range of technologies and applications
- Exposure to real-world customer applications and engineering solutions
- Potential progression into Technical Sales Engineer, Applications Engineer or External Sales / Account Management
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
Junior Mechanical or Electrical Engineer / Graduate Engineer employer: AWD Recruitment
Join a dynamic and forward-thinking company that values innovation and professional growth, making it an excellent employer for Finance Analysts. With a supportive work culture that encourages collaboration and continuous learning, employees benefit from comprehensive training programs and clear career progression paths. Located in a vibrant area, the company also offers competitive salaries and a range of employee benefits, ensuring a rewarding and fulfilling work experience.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Mechanical or Electrical Engineer / Graduate Engineer
✨Get Your Hands Dirty at Engineering Events
Join local engineering meetups or industry conferences related to mechanical engineering. Whether it's a workshop or a career fair, these events are goldmines for networking and getting a foot in the door. Plus, you can showcase your passion and enthusiasm directly to potential employers like AWD Recruitment.
✨Connect with Professors & Peers
Tap into your university’s resources—professors often have connections in the industry. Don’t be shy to ask about potential openings or recommendations. Your classmates might also know of companies hiring. Often, it’s who you know that gets you in front of the right people!
✨Highlight Your Projects and Practical Experience
When you land those interviews, make sure to talk about your hands-on projects or internships. Whether it's a design project or hands-on experience with CAD software, specific examples will make you stand out. Companies like AWD Recruitment love to hear about practical applications of your skills.
✨Apply Directly on Company Websites
Check out the careers page of AWD Recruitment and apply directly through there. It shows initiative and interest in their specific values. Plus, you'll often find openings that aren't advertised on job boards, giving you a better chance to land that full-time gig!
We think you need these skills to ace Junior Mechanical or Electrical Engineer / Graduate Engineer
Some tips for your application 🫡
Show Off Your Technical Expertise:In mechanical engineering, it’s vital to highlight your technical skills and projects. Make sure to include relevant software proficiency (like CAD tools) in your CV. If you've worked on specific engineering projects, detail your key contributions — we want to see how you’ve applied your skills in a practical setting!
Focus on Problem-Solving Examples:Employers in mechanical engineering love to see how you handle challenges. Use your cover letter to share specific instances where you’ve solved a complex problem or improved a design. This will show us you're not just knowledgeable but also capable of applying that knowledge effectively.
Highlight Relevant Certifications:Include any relevant certifications or training that can set you apart from the competition. Whether it's coursework from your degree, a recognised certification, or extra training in new technologies, we love to see candidates who continuously improve their skill set. This tells us you're serious about your career in engineering!
Tailor Your CV for the Role:Don’t forget to customise your CV for AWD Recruitment and the Junior Mechanical or Electrical Engineer / Graduate Engineer role specifically. Pull examples from your experience that align with the job description — it shows us you've done your research and are genuinely interested in becoming part of the team. We recommend applying through our website to ensure your application gets to the right people!
How to prepare for a job interview at AWD Recruitment
✨Brush Up on Your CAD Skills
Since mechanical engineering often involves design processes, be ready to showcase your proficiency in CAD software like SolidWorks or AutoCAD. Bring along a digital portfolio or even some sketches that demonstrate your design capabilities — it’s a great way to show what you can bring to the table at AWD Recruitment.
✨Prepare for Technical Questions
Expect technical questions that test your understanding of engineering principles and problem-solving skills. You might get hypothetical scenarios where you need to design a component or troubleshoot a mechanical system. Practising these types of questions will give you the confidence to tackle whatever comes your way!
✨Show Your Team Spirit
As a full-time mechanical engineer, collaboration is key! Be ready to share examples of past team projects or any experiences where you contributed to solving a complex problem with others. Demonstrating your ability to work in a team will resonate well with the interviewers at AWD Recruitment.
✨Discuss Your Future Goals
Since this is a full-time position, your long-term vision is important. Be open about your career aspirations, whether it’s mastering a specific tool or leading projects. This shows that you're committed not just to learning but also to growing with AWD Recruitment, making you a more appealing candidate.
