At a Glance
- Tasks: Manage key accounts and build strong client relationships in the construction sector.
- Company: Join a market-leading organisation with a rich history in construction and building products.
- Benefits: Enjoy a competitive salary, car allowance, pension scheme, and 21 days holiday.
- Other info: Remote work with opportunities for national travel and professional development.
- Why this job: Make an impact on high-profile projects while developing your career in a dynamic environment.
- Qualifications: Experience in account management or client services, with strong communication skills.
The predicted salary is between 45000 - 45000 € per year.
An exciting opportunity for a client-focused professional to manage key accounts within the construction and building products sector, supporting client relationships, project coordination and service delivery across architects, contractors and developers.
SALARY: £45,000 per annum + Car Allowance
LOCATION: Home-Based (Remote) with Nationwide Client Visits
JOB TYPE: Full-Time, Permanent
JOB OVERVIEW
We have a fantastic new job opportunity for a Client Services Account Manager to support and develop key client relationships within the construction and building products sector. As a Client Services Account Manager you will work closely with architects, developers, contractors and key stakeholders, ensuring a high level of service delivery and supporting project specifications from initial engagement through to completion.
The Client Services Account Manager role involves coordinating CPD presentations, maintaining strong client relationships and supporting ongoing projects across sectors including education, MOD, boutique hotels and high-end residential developments.
As a successful candidate, you will join a market-leading organisation, dating back to 1838, known for its expertise, quality and innovation within the construction and building products industry, providing the opportunity to work on high-profile and prestigious projects and build strong, long-term client relationships.
DUTIES
- Manage Key Accounts: Build and maintain strong relationships with existing clients across multiple sectors
- Client Engagement: Act as a primary point of contact for architects, contractors, developers and stakeholders
- Project Coordination: Support projects from early engagement through to completion, ensuring client requirements are met
- Specification Support: Work collaboratively with stakeholders to support product specifications within project plans
- Deliver CPD Sessions: Coordinate and deliver CPD presentations to clients and industry professionals
- Stakeholder Liaison: Maintain regular communication with estate managers, facilities managers and decision-makers
- Service Delivery: Ensure a high standard of Client Services and responsiveness throughout all interactions
- Sector Support: Assist with projects across education, MOD, boutique hotels and residential developments
- Regional Coverage: Support clients across a designated UK region, including travel where required
- Product Feedback: Provide client insights to support continuous product and service improvement
CANDIDATE REQUIREMENTS
- Previous experience in account management, Client Services or customer relationship roles
- Proven experience of managing client relationships within a B2B or construction environment
- Experience working with architects, developers, contractors or building products
- Strong communication and stakeholder management skills
- Ability to coordinate projects and manage multiple priorities
- Experience delivering presentations or client briefings
- High level of organisation and attention to detail
- Customer-focused approach with a commitment to service excellence
- Ability to work independently and manage a regional workload
- Willingness to travel nationally as required
BENEFITS
- Car allowance
- Pension scheme
- 21 days holiday + bank holidays
- Opportunities for professional development
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
Account Manager / Client Services - Construction in Birmingham employer: AWD Recruitment
Join a prestigious organisation with a rich history dating back to 1838, where you will thrive in a supportive and dynamic work culture that prioritises client relationships and service excellence. As a Client Services Account Manager, you will enjoy the flexibility of remote work while engaging with high-profile projects across the construction sector, alongside opportunities for professional development and a competitive benefits package including a car allowance and generous holiday entitlement.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager / Client Services - Construction in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction industry, whether it's architects, contractors, or developers. A friendly chat can lead to opportunities that aren't even advertised yet.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies of your past projects and client interactions. This will help you stand out during interviews and demonstrate your value to potential employers.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can manage key accounts and enhance client relationships. Tailor your approach to highlight your experience with B2B and the construction sector.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and ready to take on exciting challenges in client services.
We think you need these skills to ace Account Manager / Client Services - Construction in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Services Account Manager. Highlight your experience in managing client relationships, especially within the construction sector, and showcase any relevant projects you've coordinated.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that align with the job description, like delivering CPD sessions or liaising with stakeholders.
Showcase Your Communication Skills:Since this role involves a lot of client engagement, make sure to demonstrate your strong communication skills in your application. Whether it's through your CV or cover letter, let us see how you can effectively connect with architects, contractors, and developers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at AWD Recruitment
✨Know Your Clients
Before the interview, research the key clients and projects that the company has worked on in the construction sector. Understanding their client base will help you demonstrate your knowledge and show how you can contribute to maintaining and building those relationships.
✨Showcase Your Communication Skills
As a Client Services Account Manager, strong communication is crucial. Prepare examples of how you've effectively communicated with architects, contractors, and stakeholders in past roles. Be ready to discuss how you handle difficult conversations or resolve conflicts.
✨Prepare for Project Coordination Questions
Expect questions about your experience in managing multiple projects simultaneously. Think of specific instances where you successfully coordinated projects from start to finish, ensuring all client requirements were met. Highlight your organisational skills and attention to detail.
✨Demonstrate Your Customer-Focused Approach
The role requires a commitment to service excellence. Be prepared to share examples of how you've gone above and beyond for clients in previous positions. Discuss how you gather feedback and use it to improve service delivery, showing that you prioritise client satisfaction.
