At a Glance
- Tasks: Support residents facing homelessness with tailored plans and wellbeing activities.
- Company: Join a dedicated team focused on making a difference in the community.
- Benefits: Competitive salary, benefits package, and opportunities for personal growth.
- Other info: Dynamic role with travel across accommodation sites and a chance to build community connections.
- Why this job: Make a real impact by helping individuals achieve independence and stability.
- Qualifications: Experience in supporting vulnerable individuals and developing support plans.
A rewarding opportunity for a Support and Wellbeing Officer with experience supporting people experiencing homelessness, complex needs, mental health challenges and supported accommodation environments.
SALARY: £26,297 per annum + Benefits
LOCATION: Birkenhead, Wirral, North West England (CH41) – with travel across accommodation sites
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 35 hours per week, Monday to Friday
JOB OVERVIEW
We have a fantastic new job opportunity for a Support and Wellbeing Officer to provide person-centred support to residents experiencing homelessness and complex needs within supported accommodation services. As the Support and Wellbeing Officer you will deliver support planning, safeguarding, wellbeing activities, resident engagement and tenancy-related support that promotes independence, recovery and positive outcomes. The Support and Wellbeing Officer will work closely with residents, external agencies and community organisations to improve wellbeing, encourage participation and help residents move towards long-term housing stability and independent living.
DUTIES
- Resident Support: Welcoming new residents, carrying out inductions and providing ongoing housing-related support within supported accommodation services
- Support Planning: Developing and reviewing person-centred support plans, wellbeing plans and resident risk assessments
- Safeguarding Responsibilities: Promoting safeguarding, health and safety and resident welfare at all times
- Case Management: Holding regular support sessions focused on homelessness recovery, tenancy sustainment and independent living goals
- Wellbeing Activities: Planning and delivering wellbeing initiatives, workshops, learning opportunities and community-based activities
- Partnership Working: Liaising with housing providers, support agencies, social prescribing teams and community organisations to improve resident outcomes
- Resident Engagement: Encouraging participation, confidence building and social inclusion through positive resident involvement
- Tenancy Support: Assisting residents with housing applications, welfare benefits, budgeting and move-on accommodation
- Record Keeping: Maintaining accurate support records, monitoring information and wellbeing programme evaluations
CANDIDATE REQUIREMENTS
ESSENTIAL
- Previous experience supporting people experiencing homelessness, housing difficulties or complex needs
- Proven experience developing support plans, wellbeing plans and resident risk assessments
- Experience delivering wellbeing activities, resident engagement programmes or community initiatives
- Strong written and verbal communication skills with residents, support agencies and partner organisations
- Ability to build positive relationships with vulnerable adults, colleagues, volunteers and external stakeholders
- Understanding of safeguarding responsibilities, professional boundaries and trauma-informed support
- Ability to manage a varied caseload and prioritise multiple support needs effectively
- Full driving licence and access to a vehicle due to travel across accommodation sites
DESIRABLE
- Awareness of homelessness services, supported housing and community support networks across the Wirral
- Understanding of mental health support strategies, addiction and recovery-focused approaches
- Experience working with statutory services, voluntary organisations or wellbeing providers
This role requires an Enhanced DBS check.
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.
Support and Wellbeing Officer (Housing / Homelessness) in Birkenhead employer: AWD Recruitment
Join a dedicated team in Birkenhead, where we prioritise the wellbeing and support of individuals facing homelessness and complex needs. Our organisation fosters a collaborative work culture that values personal growth, offering extensive training and development opportunities to enhance your skills in delivering impactful support. With a focus on community engagement and positive outcomes, you will find meaningful work that makes a real difference in people's lives while enjoying a competitive salary and comprehensive benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Support and Wellbeing Officer (Housing / Homelessness) in Birkenhead
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at AWD Recruitment.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from AWD Recruitment!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like AWD Recruitment, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at AWD Recruitment or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support and Wellbeing Officer (Housing / Homelessness) in Birkenhead
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to AWD Recruitment:Before hitting send, make sure to tailor your application specifically to AWD Recruitment! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at AWD Recruitment
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
