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For Companies At a Glance
- Tasks: Support cyber defence and IT infrastructure, delivering secure tech solutions.
- Company: Join PointWire, a leading cyber security managed services provider.
- Benefits: Competitive salary, private health insurance, unlimited leave, and flexible working.
- Why this job: Make a real impact in cyber security while working with cutting-edge technologies.
- Qualifications: Experience in IT or cyber security roles; relevant certifications are a plus.
- Other info: Remote work available, but travel to client sites is required.
The predicted salary is between 30000 - 50000 £ per year.
We have an exciting opportunity to join our team at PointWire for a Technology Engineer to support cyber defence, endpoint security and IT infrastructure, delivering secure technology solutions across client and internal environments.
We are looking for Mid-Level and Senior Level Candidates.
SALARY: £35,000 - £60,000 per annum (depending on experience) + Benefits
LOCATION: Remote working available. However, you will be required to attend client sites, which may involve some overnight stays (fully expensed)
JOB TYPE: Full-Time, Permanent
JOB OVERVIEW
As a Technology Engineer, you will play a key role in Cyber Defence and Engineering, focusing on the deployment, management and enhancement of security platforms, tools and controls across our clients and internal operations at PointWire. Your responsibilities will include implementing and fine-tuning security tools to protect sensitive data, mitigate threats and safeguard our clients' assets, systems, networks, and users. Working as a Technology Engineer you will collaborate with cross-function teams including cybersecurity, IT, engineering, architects, and analysts to integrate and manage security technologies, ensuring compliance with UK regulations such as GDPR, NCSC Guidelines, industry best practices (ISO27001, CISSP) and contractual security obligations.
Reporting to an 'Expert of Technology', as a Technology Engineer will be part of a team delivering technical work packages, leveraging in-depth yet broad expertise across the following areas: Endpoint Management, Endpoint & Network Detection and Response Tools, Technical Compliance Applications, Defence Technologies, Change Request Management and Security Automation, with a strong passion for Security.
ABOUT US
PointWire delivers cyber security managed services and solutions to various organisations in both the private and public sector. Since our establishment in 2019, we have partnered with several leading software providers in the cyber security space including Corelight, Crowdstrike, Deep Instinct, Microsoft, Titania, and Tanium. Our clients range from 100s to 100,000s of employees and devices; with our services helping to augment the capabilities of in-house security and operation teams enabling automation to improve effectiveness.
DUTIES
- Service Desk Support: Manage and resolve Level 1, 2, and 3 Service Desk tickets independently with minimal support
- Technical Troubleshooting & Issue Resolution: Provide effective technical support across systems and applications, ensuring issues are identified, logged and resolved effectively
- Enterprise OS Support: Demonstrate a solid understanding of at-least one enterprise-level operating system (e.g. Windows, Linux, MacOS)
- Endpoint, Network Management, and Security: Develop expertise in PointWire's preferred tooling, providing our clients effective endpoint management, security, and compliance with industry best practices
- Contribute to Internal Initiatives: Participate in projects, process improvements and technical enhancements with the team
- Documentation & Knowledge Management: Create, Review and maintain documentation for systems, configurations, processes and procedures
- Collaboration & Communication: Engage effectively with colleagues, users, clients and partners through clear oral and written communication
ABOUT YOU
- Judgement & Systematic Approach: Demonstrate logical problem-solving and decision-making
- Hacker Mindset: Curiosity, willingness to understand how things work, how to break them and fix them
- Learning & Development: Take initiative for self-improvement and continuous learning (we love a home lab!)
- Attention to detail: Ensure accuracy and clarity in documentation and work tasks
- Willingness to travel: We do not have an office, so we do expect to get together as a team on team building events, sales kick-offs, marketing events, client meetings, partner meetings, etc.
Important note: There will be an expectation to travel to customer sites as reasonably required so if you are looking for a fully work from home role with no travel whatsoever this is not the role for you. Don't worry - travel costs can be expensed.
Education, Certifications & Technical Expertise
- Certifications & Tools: Relevant certifications (e.g. A+, Network+, Security+) are highly desirable, with additional advantage for Tanium, Corelight, Titania (Nipper), and CrowdStrike (including Next-Gen SIEM and Falcon).
- Experience or certifications in tools such as Mimecast, Zscaler, Tenable, Sophos, Rapid7 are also beneficial
- Systems & Endpoint Management: Proven experience managing and troubleshooting Microsoft Windows Workstations & Server Environments, including Active Directory, DNS, DHCP and Group Policy.
- Hands on experience with endpoint management tools like MECM/SCCM, Intune, Tanium or Management is advantageous
- Network & Security: Strong understanding of network protocols, firewall management and security principles.
- Experience with security monitoring tools such as PRTG, Nagios and backup solutions like Veeam is beneficial, as with SIEM & SOAR technologies such as Elastic, Splunk, Phantom
- Virtualisation & Automation: Knowledge of virtualisation technologies like VMWare, Hyper-V, and Proxmox, along with experience in PowerShell, Python, Ansible and other automation languages
- IT Frameworks & Best Practices: Familiarity with ITIL Principles and fundamental business operations
BENEFITS
This role offers a competitive salary between £35,000 - 60,000 per annum, dependent on skills and experience, along with opportunities for professional development and career growth. After successful completion of your probationary period, you will also receive:
- Private Axa Health Care Insurance
- Unlimited Annual Leave Policy
- Discretionary Company Car Scheme
- Flexible Working
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.
Technology Engineer / Cyber Security / IT Network Infrastructure in Bath employer: AWD Recruitment
Contact Detail:
AWD Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Engineer / Cyber Security / IT Network Infrastructure in Bath
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or local tech events. It's all about making connections and showing off your passion for cyber security and IT infrastructure.
✨Tip Number 2
Showcase your skills in real-time! Consider setting up a home lab to demonstrate your technical abilities. This hands-on experience can really impress potential employers and give you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Research common scenarios in cyber security and IT network infrastructure, and practice your responses. We want you to feel confident and ready to tackle any challenge they throw your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at PointWire.
We think you need these skills to ace Technology Engineer / Cyber Security / IT Network Infrastructure in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technology Engineer role. Highlight relevant experience in cyber security, IT infrastructure, and any specific tools or technologies mentioned in the job description.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use examples from your past roles to show how you've tackled challenges in cyber defence or endpoint management. We love a good story!
Keep It Clear and Concise: Your application should be easy to read. Use bullet points for key achievements and keep paragraphs short. We want to see your strengths without wading through too much text!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at AWD Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on the specific technologies mentioned in the job description, like endpoint management tools and security protocols. Be ready to discuss your hands-on experience with systems like Windows, Linux, or any relevant security tools you've used.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've tackled technical issues in the past. Think about specific challenges you've faced and how you resolved them, especially in a service desk or IT support context. This will demonstrate your logical approach and judgement.
✨Understand Compliance and Best Practices
Familiarise yourself with UK regulations like GDPR and industry standards such as ISO27001. Be prepared to discuss how you've ensured compliance in previous roles, as this is crucial for the Technology Engineer position.
✨Be Ready to Collaborate
Since the role involves working with cross-functional teams, think of examples where you've successfully collaborated with others. Highlight your communication skills and how you engage with colleagues and clients to achieve common goals.
