At a Glance
- Tasks: Provide tailored welfare advice and support to residents facing financial challenges.
- Company: Community-focused organisation dedicated to improving residents' wellbeing.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Other info: Join a supportive team and help foster independence in the community.
- Why this job: Make a real difference in people's lives by empowering them with financial knowledge.
- Qualifications: Experience in welfare benefits advice and strong communication skills required.
The predicted salary is between 33000 - 36000 £ per year.
An excellent opportunity for a motivated and compassionate professional to deliver tailored welfare and benefits advice, helping residents in the local area access financial support, manage debt, and improve their overall wellbeing.
We have a fantastic new job opportunity for a Benefits and Welfare Advisor (Outreach Worker) to join the organisation’s community-focused service team. As a Benefits and Welfare Advisor (Outreach Worker) you will provide one-to-one support for residents experiencing difficulties with benefits or financial hardship. You’ll deliver expert advice on welfare entitlements, assist with new and existing claims, and liaise with agencies such as the DWP and local authorities.
The Benefits and Welfare Advisor (Outreach Worker) will play an essential role in empowering residents to improve financial stability, manage debt, and maintain their independence through guidance, advocacy, and education.
Duties- Provide Specialist Advice: Support residents with new and ongoing claims for benefits such as Universal Credit, ESA and PIP.
- Advocate for Residents: Liaise with the DWP, Housing Benefit teams and other agencies to resolve issues and ensure accurate claims.
- Facilitate Appointments: Arrange and accompany residents to Job Centre or agency meetings, acting as an advocate when required.
- Address Financial Issues: Assist residents in managing arrears and negotiating repayment plans to improve financial stability.
- Promote Financial Education: Provide budgeting guidance and collaborate with financial inclusion teams to encourage money management skills.
- Coordinate Support: Maintain close communication with support workers and external agencies to ensure holistic assistance.
- Maintain Records: Accurately record casework in line with data protection regulations and organisational procedures.
- Empower Residents: Educate residents on their rights, responsibilities and entitlements to foster independence.
- Safeguard Residents: Identify and report safeguarding concerns, ensuring all actions follow policy and procedure.
- Proven experience of providing welfare benefits advice or casework.
- Strong understanding of the UK welfare benefits system and entitlement criteria.
- Excellent communication and advocacy skills with empathy and professionalism.
- Organised and able to manage competing priorities effectively.
- Confident IT user, including Microsoft Word and record management systems.
- Awareness of safeguarding principles and commitment to equality and diversity.
- Knowledge of debt advice and financial inclusion services.
- Familiarity with supported housing environments.
- Proficiency in Excel or PowerPoint for reporting and presentations.
DBS check required.
Benefits and Welfare Advisor (Outreach Worker) in London employer: AWD RECRUITMENT LTD
Join a dedicated team in Lewisham, South London, where your role as a Benefits and Welfare Advisor (Outreach Worker) will not only provide you with the opportunity to make a meaningful impact on residents' lives but also foster a supportive work culture that prioritises employee growth and development. With competitive salaries and a commitment to community welfare, this organisation offers unique advantages such as ongoing training, collaboration with local agencies, and a chance to advocate for those in need, ensuring that you feel valued and empowered in your career.
