At a Glance
- Tasks: Support customers with broadband issues and provide top-notch service.
- Company: Fast-growing fibre broadband provider with a vibrant team.
- Benefits: Competitive salary, benefits package, and a supportive work environment.
- Other info: Full-time role with opportunities for growth in a friendly office setting.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Experience in customer service or technical support is a plus.
The predicted salary is between 26228 - 26228 £ per year.
A great opportunity for a Customer Support Advisor / Contact Centre Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery while providing excellent customer service and troubleshooting support.
If you’ve also worked in the following roles, we’d also like to hear from you:
- Call Centre Customer Service Assistant
- Technical Support Advisor
- Broadband Helpdesk Advisor
- Contact Centre Advisor
- Service Desk Advisor
SALARY: £26,228 per annum + Benefits
LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday)
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 37.5 Hours Rota Based (Core Working Hours: Monday to Friday 8am–8pm, Every Other Weekend Saturday 10am–5pm, Sunday 10am–3pm)
We have a fantastic new job opportunity for a Customer Support Advisor / Contact Centre Customer Service Agent, joining a growing team where you will support customers with queries and provide first-class service. As a Customer Support Advisor / Contact Centre Customer Service Agent you will handle technical broadband enquiries, manage onboarding tasks and resolve issues.
Customer Support Advisor / Contact Centre Customer Service Agent employer: AWD RECRUITMENT LTD
Join a dynamic and rapidly expanding fibre broadband provider in Altrincham, where we prioritise exceptional customer service and employee development. Our supportive work culture fosters growth through comprehensive training and career advancement opportunities, all while offering competitive salaries and benefits. Experience the satisfaction of making a real difference in customers' lives as part of a dedicated team in a vibrant office environment.