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- Tasks: Support vulnerable individuals in housing management and promote independent living.
- Company: Join a dedicated team focused on making a difference in the community.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Why this job: Make a real impact by helping others achieve stable housing and independence.
- Qualifications: Experience in housing management or support roles, strong communication skills required.
- Other info: Dynamic work environment with a focus on teamwork and resident engagement.
The predicted salary is between 26299 - 26299 £ per year.
This is an excellent opportunity for a Housing Officer with experience in housing management, tenancy support, safeguarding and resident engagement to support vulnerable individuals and promote independent living.
We have a fantastic new job opportunity for a Housing Officer to support vulnerable individuals experiencing homelessness and complex needs within a supported housing environment. As a Housing Officer you will deliver high-quality housing management, tenancy support and safeguarding, ensuring residents are supported to sustain their accommodation and move towards independent living. Working closely with residents, external agencies and stakeholders, the Housing Officer will manage tenancies, address anti-social behaviour, and coordinate access to support services such as mental health, substance misuse and welfare benefits. This role requires strong communication, organisation and problem-solving skills, with a proactive and person-centred approach to delivering effective housing services.
DUTIES
- Housing Management Delivery: Provide effective housing and tenancy management across allocated accommodation
- Property Inspections: Conduct regular property checks to ensure compliance with housing standards and health and safety regulations
- Resident Support: Offer guidance, signposting and access to external services to support resident wellbeing
- Tenancy Sustainment: Support residents to understand their rights and responsibilities and maintain successful tenancies
- Safeguarding Responsibilities: Promote safeguarding and ensure the safety of residents and staff at all times
- Risk Management: Maintain, review and communicate risk assessments and support plans
- Void Management: Ensure void properties are prepared and re-let promptly
- Income Management: Maximise rent and service charge collection
- Record Keeping: Maintain accurate and up-to-date records using internal systems
- Multi-Agency Working: Liaise with local authorities, support services and stakeholders to coordinate support
- Health and Safety Compliance: Carry out safety inspections and respond to incidents in line with procedures
- Resident Engagement: Build positive relationships, motivate residents and support progression into independent accommodation
CANDIDATE REQUIREMENTS
- Previous experience in housing management, tenancy support or supported housing
- Experience working with vulnerable individuals, including those with mental health or substance misuse needs
- Knowledge of safeguarding principles and risk assessment processes
- Experience managing anti-social behaviour and tenancy-related issues
- Strong communication and interpersonal skills with the ability to build effective relationships
- Good organisational skills with the ability to prioritise workload and manage competing demands
- Experience with record keeping, reporting and case management systems
- Ability to work independently and as part of a team in a dynamic environment
- Understanding of housing standards, health and safety and compliance requirements
- A proactive, flexible and person-centred approach to supporting residents
This role requires an Enhanced DBS check.
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration.
Housing Officer in Birkenhead employer: AWD RECRUITMENT LTD
Contact Detail:
AWD RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Birkenhead
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Housing Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get involved in local community events related to housing and support services. This is a great way to meet potential employers and show off your passion for helping vulnerable individuals. Plus, it looks fab on your CV!
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of safeguarding principles and tenancy support. Be ready to share examples from your past experiences that highlight your skills in these areas. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed by our Recruitment Team. The sooner you apply, the sooner you could be on your way to landing that dream job!
We think you need these skills to ace Housing Officer in Birkenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing management and working with vulnerable individuals. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting residents and how your background makes you a great fit for the Housing Officer role. Keep it personal and engaging!
Showcase Your Skills: Highlight your strong communication and problem-solving skills in your application. We’re looking for someone who can build effective relationships and manage tenancies, so make sure these skills are front and centre!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at AWD RECRUITMENT LTD
✨Know Your Stuff
Make sure you brush up on housing management principles, tenancy support, and safeguarding. Familiarise yourself with the specific challenges faced by vulnerable individuals, as this will show your understanding of the role and its importance.
✨Showcase Your Experience
Prepare to discuss your previous roles in housing support or related fields. Use specific examples to highlight how you've successfully managed tenancies, dealt with anti-social behaviour, or supported residents in achieving independent living.
✨Demonstrate Communication Skills
Since strong communication is key for a Housing Officer, practice articulating your thoughts clearly. Be ready to explain how you've built relationships with residents and external agencies, and how you handle difficult conversations.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the organisation's approach to resident engagement or their strategies for managing complex needs. This shows your genuine interest in the role and helps you assess if it's the right fit for you.