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- Tasks: Support vulnerable individuals in housing management and promote independent living.
- Company: Join a dedicated team focused on empowering residents in Birkenhead.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing management or support roles is essential.
- Other info: Dynamic work environment with a focus on teamwork and community engagement.
The predicted salary is between 26299 - 26299 £ per year.
This is an excellent opportunity for a Housing Officer with experience in housing management, tenancy support, safeguarding and resident engagement to support vulnerable individuals and promote independent living.
We have a fantastic new job opportunity for a Housing Officer to support vulnerable individuals experiencing homelessness and complex needs within a supported housing environment. As a Housing Officer you will deliver high-quality housing management, tenancy support and safeguarding, ensuring residents are supported to sustain their accommodation and move towards independent living.
Working closely with residents, external agencies and stakeholders, the Housing Officer will manage tenancies, address anti-social behaviour, and coordinate access to support services such as mental health, substance misuse and welfare benefits. This role requires strong communication, organisation and problem-solving skills, with a proactive and person-centred approach to delivering effective housing services.
DUTIES
- Housing Management Delivery: Provide effective housing and tenancy management across allocated accommodation
- Property Inspections: Conduct regular property checks to ensure compliance with housing standards and health and safety regulations
- Resident Support: Offer guidance, signposting and access to external services to support resident wellbeing
- Tenancy Sustainment: Support residents to understand their rights and responsibilities and maintain successful tenancies
- Safeguarding Responsibilities: Promote safeguarding and ensure the safety of residents and staff at all times
- Risk Management: Maintain, review and communicate risk assessments and support plans
- Void Management: Ensure void properties are prepared and re-let promptly
- Income Management: Maximise rent and service charge collection
- Record Keeping: Maintain accurate and up-to-date records using internal systems
- Multi-Agency Working: Liaise with local authorities, support services and stakeholders to coordinate support
- Health and Safety Compliance: Carry out safety inspections and respond to incidents in line with procedures
- Resident Engagement: Build positive relationships, motivate residents and support progression into independent accommodation
CANDIDATE REQUIREMENTS
- Previous experience in housing management, tenancy support or supported housing
- Experience working with vulnerable individuals, including those with mental health or substance misuse needs
- Knowledge of safeguarding principles and risk assessment processes
- Experience managing anti-social behaviour and tenancy-related issues
- Strong communication and interpersonal skills with the ability to build effective relationships
- Good organisational skills with the ability to prioritise workload and manage competing demands
- Experience with record keeping, reporting and case management systems
- Ability to work independently and as part of a team in a dynamic environment
- Understanding of housing standards, health and safety and compliance requirements
- A proactive, flexible and person-centred approach to supporting residents
This role requires an Enhanced DBS check.
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration.
Empowering Housing Officer: Help Residents Thrive in Birkenhead employer: AWD RECRUITMENT LTD
Contact Detail:
AWD RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Empowering Housing Officer: Help Residents Thrive in Birkenhead
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation. Check out their website and social media to see how they engage with residents and what values they promote. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housing management and resident support. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to build your confidence and get feedback.
✨Tip Number 3
Show off your soft skills! As a Housing Officer, communication and empathy are key. During your interview, share specific examples of how you've successfully supported vulnerable individuals in the past. This will demonstrate your ability to connect with residents and handle challenging situations.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it gives you a chance to reiterate why you’d be a great fit for the role!
We think you need these skills to ace Empowering Housing Officer: Help Residents Thrive in Birkenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Housing Officer role. Highlight your experience in housing management, tenancy support, and working with vulnerable individuals to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about supporting residents and how your previous roles have prepared you for this position. Keep it personal and engaging!
Showcase Your Communication Skills: As a Housing Officer, strong communication is key. In your application, give examples of how you've effectively communicated with residents and stakeholders in the past. We want to see your interpersonal skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our recruitment team!
How to prepare for a job interview at AWD RECRUITMENT LTD
✨Know Your Stuff
Make sure you brush up on housing management principles, tenancy support, and safeguarding. Familiarise yourself with the specific challenges faced by vulnerable individuals, as this will show your understanding of the role and its impact.
✨Showcase Your Experience
Prepare to discuss your previous roles in housing support or related fields. Use specific examples to highlight how you've successfully managed tenancies, dealt with anti-social behaviour, or supported residents in achieving independent living.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently. Be ready to demonstrate how you build relationships with residents and collaborate with external agencies.
✨Be Person-Centred
Emphasise your proactive and person-centred approach during the interview. Share examples of how you've tailored your support to meet individual needs and how you motivate residents towards their goals.