At a Glance
- Tasks: Lead operations, coordinate projects, and ensure top-notch customer service in a dynamic manufacturing environment.
- Company: Join SpaFlo, the UK's leading manufacturer of luxury spas and pools.
- Benefits: Earn up to £60,000 with excellent career growth and a supportive team.
- Other info: Thriving workplace focused on continuous improvement and practical solutions.
- Why this job: Make a real impact on bespoke projects for high-net-worth clients.
- Qualifications: Experience in operations or project management with strong leadership skills.
The predicted salary is between 60000 - 60000 £ per year.
We have a fantastic new opportunity to join our team at SpaFlo for an organised, pro-active Operations Manager with strong team leadership, project coordination, customer service, supplier management and manufacturing support skills.
SALARY: Up to £60,000 per annum (depending on experience)
LOCATION: Widnes, Cheshire, North West England (100% Office Based)
JOB TYPE: Full‑Time, Permanent
JOB OVERVIEW
We have a fantastic new job opportunity for an Operations Manager with excellent organisational, communication and team leadership skills. As an Operations Manager you will act as a central point of contact between the Managing Director, customers, suppliers, manufacturing teams and site engineering teams, helping ensure projects are coordinated smoothly and professionally. This is a hands‑on, office‑based role within a busy manufacturing environment, working on bespoke luxury pool, spa and hot tub projects for high‑net‑worth private clients and commercial organisations. The Operations Manager role will suit someone who is highly organised, customer‑focused and comfortable working in a practical, operational setting rather than a traditional corporate office.
ABOUT US
SpaFlo is the UK’s leading manufacturer of stainless steel vitality spas, swimming pools and accessories, hydrotherapy pools and stainless steel hot tubs, supplying clients across the UK and internationally. We provide bespoke design consultancy and manufacturing expertise for luxury pool, spa and hot tub projects, working with high‑net‑worth private clients and commercial organisations.
DUTIES
- Operational Leadership: Drive daily operations, ensuring production targets, quality standards and customer delivery deadlines are met
- Central Point of Contact: Liaise closely with the Managing Director, customers, suppliers, manufacturing teams and site engineering teams
- Customer Communication: Support customers with order updates, aftersales queries and project‑related information
- Team Coordination: Coordinate internal teams to ensure workloads, priorities and project requirements are clearly communicated
- Project Coordination: Oversee smaller projects and assist with technical specifications for larger bespoke projects
- Manufacturing Support: Work closely with production and engineering teams within a busy, practical manufacturing environment
- Process Improvement: Champion continuous improvement across the business, supporting more efficient ways of working
- Compliance and Safety: Support health and safety (HSE), technical standards and regulatory compliance requirements (e.g. ISO 9001/27001)
- Budget Management: Manage budgets, purchasing, materials and resource forecasting
- Sales Support: Assist with pricing, job costing and customer sales support where required
CANDIDATE REQUIREMENTS
ESSENTIAL
- Operations or Project Experience: Previous experience as an Operations Manager, Project Manager, Project Coordinator or similar
- Leadership Skills: Strong communication and team leadership skills with the ability to coordinate people, priorities and deadlines
- Organisational Skills: Excellent planning and multitasking skills, with confidence managing several projects and tasks at once
- Customer Focus: Excellent customer service skills with the ability to liaise professionally with high‑net‑worth private clients and commercial customers
- Supplier Coordination: Confident communicating with suppliers, internal teams and external contacts to keep projects moving forward
- Commercial Acumen: Ability to balance customer expectations, budgets, pricing, resources and business requirements
- Excel Skills: Strong numeracy skills with experience using Microsoft Excel for budgets, pricing, reporting or project tracking
- Practical Mindset: Comfortable working in a busy manufacturing environment rather than a traditional corporate office setting
DESIRABLE
- Manufacturing Background: Experience within a manufacturing environment
- Industry Experience: Experience within the swimming pool, spa or hot tub industry
- CAD Knowledge: Familiarity with CAD or technical design software to review plans, drawings and measurements
- Technical Understanding: A background in mechanical, electrical, engineering or technical environments
Operations Manager (AWDO-P14834) in Widnes) employer: AWD Online
At SpaFlo, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Widnes where innovation meets craftsmanship. Our team-oriented culture fosters collaboration and personal growth, providing ample opportunities for professional development while working on bespoke luxury projects that make a real impact. With competitive salaries and a commitment to employee well-being, SpaFlo is the perfect place for those seeking a rewarding career in a thriving manufacturing setting.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (AWDO-P14834) in Widnes)
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like AWD Online, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Operations Manager (AWDO-P14834) in Widnes)
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to AWD Online specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at AWD Online
✨Know Your Manufacturing Processes
Before you walk into the interview with AWD Online, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like AWD Online value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
