AWD online is seeking a Customer Service Advisor to support Trade customers, focusing on post-order enquiries and service.
You will own enquiries from initial contact to resolution, coordinating with internal teams, and keeping customers informed to support Trade Account Managers in focusing on sales and revenue.
The role involves handling returns, delivering accurate updates, and contributing to process improvements to ensure a consistently excellent customer experience.
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Trade Customer Support Specialist in West Town employer: AWD Online
Join a dynamic and supportive team within a large education organisation that prioritises employee growth and wellbeing. With a strong focus on shaping the people strategy, you will benefit from a collaborative work culture, competitive salary, and opportunities for professional development while making a meaningful impact across North Somerset and Bristol.
