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- Tasks: Deliver Microsoft Teams Enterprise Voice solutions and support client deployments.
- Company: Join a forward-thinking team making a real impact in IT transformation.
- Benefits: Enjoy 25 days holiday, health cash plan, and employee discounts.
- Other info: Perfect for passionate individuals eager to grow in a dynamic environment.
- Why this job: Gain hands-on experience and develop skills for future roles in tech.
- Qualifications: Experience with Microsoft Teams, Azure, and networking technologies required.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity for an experienced M365 Teams Voice Engineer to deliver Microsoft Teams Enterprise Voice deployments and unified communications solutions across enterprise client sites. Ideal for a technical specialist with experience in Microsoft 365, Azure, cloud infrastructure, networking and PowerShell automation.
If you’ve also worked in the following roles, we’d also like to hear from you: Unified Communications Engineer, Microsoft Teams Engineer, Voice Engineer, UC Engineer, Infrastructure Engineer, Network Engineer, Cloud Engineer.
Responsibilities- Technical Delivery: Provide technical expertise during project delivery including solution design, migration planning and implementation.
- Site Enablement: Support structured deployment activities across client sites including configuration of Teams voice services and user policies.
- Device & Telephony Deployment: Install and configure Teams-certified desk phones and DECT solutions ensuring correct setup and functionality.
- Testing & Validation: Conduct inbound and outbound call testing and support number porting validation including DDI functionality and call routing.
- Customer & Stakeholder Support: Work with project teams, partners and client stakeholders while guiding end-users through telephony transitions.
- Documentation & Standards: Maintain deployment documentation and ensure activities follow established processes, security standards and deployment runbooks.
- Essential:
- Advanced hands-on experience with Microsoft Teams and Enterprise Voice including configuration, optimisation, deployment and operational support.
- Experience working with Microsoft 365, Azure and core networking technologies.
- Familiarity with enterprise voice solutions including SBCs, media packs and gateways (ideally AudioCodes).
- Background supporting on-site and hybrid infrastructure environments.
- Experience using PowerShell for automation and configuration tasks.
- Excellent verbal and written communication skills.
- Proven ability to work both independently and collaboratively within project teams.
- Strong interpersonal skills with the ability to build positive relationships with colleagues, clients and partners.
- Strong organisational and time management skills.
- Full UK driving licence.
- Right to work in the UK.
- Eligible for SC security clearance.
- Desirable:
- Knowledge of PRINCE2 Foundation.
- ITIL qualification or familiarity with IT service management frameworks.
- Microsoft technical certifications.
- Be part of a forward-thinking team delivering real impact.
- Gain hands-on experience in IT transformation projects.
- Develop skills that can lead to roles in Project Management, Technical Consultancy and more.
- Develop your knowledge of Microsoft tooling.
- Great employee benefits which include:
- 25 days holiday (plus bank holidays).
- Company pension.
- Income Protection.
- Health Cash Plan.
- Death in Service (4 x salary).
- Enhanced family leave policies.
- Employee discounts.
- Volunteer Day.
Don’t meet every requirement? If you’re passionate about IT and excited about this role, we still encourage you to apply—even if your experience doesn’t perfectly match all the requirements. You may be exactly who the company is looking for.
APPLY TODAY...
M365 Teams Voice Engineer in West Bromwich employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M365 Teams Voice Engineer in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups or webinars, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that M365 Teams Voice Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects, especially those involving Microsoft Teams and Azure. This gives potential employers a tangible look at what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to M365 and voice engineering. We recommend doing mock interviews with friends or using online platforms to get comfortable discussing your experience and technical knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing passionate candidates who are excited about the role, even if they don’t tick every box.
We think you need these skills to ace M365 Teams Voice Engineer in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Teams and Enterprise Voice. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the M365 Teams Voice Engineer role and how your background makes you a perfect fit. Keep it engaging and personal – we love to see your personality!
Show Off Your Technical Skills: Since this role is all about technical delivery, make sure to mention your hands-on experience with Microsoft 365, Azure, and PowerShell. We’re looking for specifics, so include any relevant certifications or projects that demonstrate your expertise.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at AWD online
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Teams, Azure, and networking technologies. Be ready to discuss your hands-on experience with Enterprise Voice deployments and how you've tackled challenges in previous roles.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've solved technical issues in the past. Whether it's configuring Teams voice services or troubleshooting call routing, having a few stories up your sleeve will demonstrate your expertise.
✨Communicate Clearly and Confidently
Since this role involves working with clients and stakeholders, practice articulating your thoughts clearly. Use simple language to explain complex concepts, and don’t hesitate to ask clarifying questions if needed during the interview.
✨Demonstrate Your Team Spirit
Highlight your ability to work both independently and as part of a team. Share experiences where you collaborated with others on projects, especially in hybrid environments, to show that you're a team player who can also take initiative.