Data Analyst (AWDO-P14986) in West Bromwich)

An excellent opportunity for an organised and detail-orientated Data Analyst who enjoys working with data, producing meaningful reports and using information to help improve services and demonstrate impact.

We have a fantastic new opportunity for a Data Analyst to join a Corporate Services team, supporting central functions including development, governance, accountability, reporting, finance and funding. Working across departments, you will collect, analyse and present data that informs decision-making, supports funding bids and helps communicate the impact of services. You will use systems and tools including Halo, Power BI, Excel, Donorfy and Microsoft Forms to build dashboards, generate reports and support service improvement. This is a varied and rewarding role for someone with strong analytical, written communication and organisational skills, and a genuine interest in how information can drive positive change.

DUTIES

• Performance Reporting: Produce reports on service delivery, outcomes and performance against targets for a range of audiences.
• Data Analysis: Collect, organise, interpret and present data clearly for funders, commissioners, managers, trustees and stakeholders.
• Dashboard Development: Build and maintain dashboards and reports using Power BI and Excel.
• KPI Monitoring: Maintain reporting calendars, KPI records and performance metrics for grants and contracts.
• System Support: Support the development and implementation of data collection tools, including Halo formset design and testing.
• Service Improvement: Work with managers to understand operational needs, develop monitoring tools and support quality audits.
• Impact Reporting: Provide data insights, research and content to support funding bids, tenders, annual reports and external communications.
• Data Quality: Support staff training and induction on data systems to encourage consistent, accurate and high-quality data collection.
• Stakeholder Working: Build positive relationships with internal teams and external stakeholders, ensuring data sharing follows policy and GDPR requirements.

CANDIDATE REQUIREMENTS

• Education to degree level or equivalent, with a minimum Level 3 qualification.
• Strong computer literacy, including Microsoft Office and advanced Excel skills, including formulas and pivot tables.
• Experience of data analysis, accurate data inputting, database use and maintaining up-to-date records.
• Experience using Power BI or other report-builders to create reports, dashboards or performance information.
• Good mathematical ability, accuracy and attention to detail.
• Able to interpret and present information clearly for different audiences, including written reports and presentations.
• Strong organisational skills, with the ability to prioritise work, meet deadlines and respond to changing demands.
• Able to communicate clearly, work independently and collaborate effectively with colleagues and stakeholders.
• Understanding of GDPR, safeguarding, relevant legislation and good practice requirements.
• A non-judgemental, anti-discriminatory approach, with an understanding of the issues affecting victims and survivors of abuse.
• Full UK driving licence and access to a vehicle.
• Eligibility to work in the UK.

BENEFITS

• Mileage allowance.
• Training and development opportunities.
• Employee Assistance Programme.
• Access to group clinical supervision.
• 25 days annual leave plus bank holidays (pro rata).
• Wellbeing day.
• Pension scheme with employer contribution.
• Time off in lieu for additional hours worked.

This role requires a DBS check.