Children’s Support Worker / Young Person’s Advocate in West Bromwich

We have a fantastic new job opportunity for a Children and Young Person’s Support Worker / Advocate working within a specialist community service supporting families affected by domestic abuse. As a Children and Young Person’s Support Worker / Advocate you will deliver trauma‑informed one‑to‑one casework and structured group work, including evidence‑based programmes designed to build resilience, improve emotional wellbeing and promote healthy relationships. The role involves managing a caseload, completing risk assessments, developing support plans and working in partnership with education settings and multi‑agency professionals to ensure coordinated safeguarding and positive outcomes.

Duties

• Deliver One‑to‑One Support: Provide age‑appropriate, child‑led interventions to build resilience and emotional awareness.
• Facilitate Group Programmes: Co‑deliver structured group sessions exploring domestic abuse, safety planning and healthy coping strategies.
• Case Management: Manage a caseload including risk assessment, needs assessment, support planning, outcomes tracking and case reviews.
• Multi‑Agency Working: Liaise with schools, safeguarding partners and specialist services to coordinate effective support.
• Family Engagement: Support parents and children together to strengthen communication and relationships.
• Safeguarding Practice: Identify and respond appropriately to safeguarding concerns in line with legislation and policy.
• Report Writing: Maintain accurate case notes and prepare reports for meetings and case conferences.
• Programme Assessment: Assess families for suitability for structured recovery programmes.
• Professional Development: Attend supervision, training and contribute to service evaluation and improvement.

Candidate Requirements

Essential

• Previous experience working with children and young people affected by trauma or domestic abuse.
• Experience managing a caseload including risk assessment and support planning.
• Proven experience of safeguarding children and responding appropriately to concerns.
• Experience working within a multi‑agency setting and building professional relationships.
• Understanding of trauma‑informed approaches and child development.
• Ability to deliver both one‑to‑one interventions and group work programmes.
• Strong communication skills with the ability to produce clear, accurate case records.
• Ability to work independently and manage competing priorities.
• GCSE English and Mathematics Grade C or above (or equivalent).
• Eligible to work in the UK.

Desirable

• NVQ Level 3 or equivalent qualification in a relevant subject.
• Understanding of motivational interviewing and attachment theory.
• Knowledge of Violence Against Women and Girls strategy and the gendered nature of abuse.
• Experience supporting families with complex needs including mental health or substance misuse.
• Full driving licence with access to a vehicle.

Benefits

• Mileage allowance.
• Training and development opportunities.
• Employee Assistance Programme.
• Access to group clinical supervision.
• 25 days annual leave plus bank holidays.
• Wellbeing day.
• Pension scheme with employer contribution.
• Time off in lieu when required.

This role requires a DBS check.