At a Glance
- Tasks: Coordinate urgent import/export shipments in a fast-paced aviation logistics environment.
- Company: Join a growing freight forwarding operation focused on time-critical logistics.
- Benefits: Competitive salary, performance bonuses, private medical care, and long-term career development.
- Other info: Dynamic role with opportunities for overtime and a supportive team environment.
- Why this job: Make a real impact by minimising aircraft downtime and ensuring exceptional customer service.
- Qualifications: Strong logistics background with excellent communication and organisational skills.
The predicted salary is between 28000 - 38000 £ per year.
A fast-paced, hands-on opportunity within aviation logistics, coordinating time-critical import and export shipments across air, sea and road, delivering exceptional customer service in a 24/7 operational environment.
The role is heavily AOG-driven and involves reacting to urgent aircraft-on-ground situations, often working to extremely tight deadlines to minimise aircraft downtime. You will be involved in every stage of the forwarding process, including collections, transport bookings, customs entries, documentation, and liaising with overseas agents and customers worldwide. If you have previous AOG experience that would be beneficial. If not, that’s fine too providing you have a solid logistics background and work with a sense of urgency.
SALARY: £28,000 - £38,000 per annum Basic Salary (depending on experience) + up to £7,000 per annum for Weekend on-call rota (once every 5 / 6 weeks) and Weekday on-call rota (1 night on call per week) + Annual Bonus + Benefits
LOCATION: Feltham, Hounslow, West London (TW14)
JOB TYPE: Full-Time, Permanent
WORKING HOURS: Monday to Friday, 9am – 5:30pm + Weekend on-call rota (every 5-6 weeks) + Weekday on-call rota (1 night on call per week)
JOB OVERVIEW
We have a fantastic new job opportunity for a Transport and Logistics Coordinator / AOG Clerk / Import Export Clerk to join a growing freight forwarding operation specialising in time-critical aviation logistics. This role supports urgent aircraft-on-ground movements, ensuring rapid, accurate and reliable delivery solutions. As a Transport and Logistics Coordinator / AOG Clerk / Import Export Clerk you will manage end-to-end multimodal shipments, working closely with airlines, hauliers, overseas agents and customers worldwide. The environment is fast-moving, requiring excellent organisation and attention to detail. The role offers long-term career development within a business committed to delivering reliable, efficient and customer-focused global logistics services.
DUTIES
- Multimodal Shipment Coordination: Managing worldwide import and export movements across air, sea, road and courier services
- AOG Response Handling: Reacting quickly to urgent aircraft-on-ground situations to minimise downtime
- Transport Booking: Arranging flights, haulage and courier services with carriers and overseas agents
- Customs Processing: Preparing and submitting UK import and export customs entries
- Documentation Management: Completing AWBs, bills of lading and delivery paperwork
- Customer Liaison: Communicating with customers, suppliers and partners to ensure service excellence
- Hazardous Goods Support: Assisting with dangerous goods documentation where required
- System Updates: Maintaining accurate shipment records within internal systems
- Operational Support: Assisting senior team members with daily logistics operations
- Customer Service: Providing a high level of customer service and supporting 24/7 aviation logistics through an on-call rota, ensuring rapid response to AOG situations
CANDIDATE REQUIREMENTS
- Must have a strong background in logistics, freight forwarding and import/export operations including customs entries
- Previous experience in a logistics, freight or transport coordination environment
- Excellent communication and organisational skills
- Ability to manage multiple deadlines in a time-critical setting
- High attention to detail and problem-solving ability
- Confidence using Microsoft Office and logistics systems
- A proactive, reliable and team-focused approach
BENEFITS
- 20 days annual leave plus Bank Holidays
- Performance-related bonus
- Additional payments for weekday/weekend cover
- Pension scheme
- Private medical care following probation
- Overtime opportunities once fully trained
- Long-term career development opportunities
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
Transport and Logistics Coordinator / AOG / Import Export Clerk employer: AWD online
Join a dynamic team in Feltham, West London, where we prioritise employee growth and development within the fast-paced world of aviation logistics. Our supportive work culture fosters collaboration and innovation, offering competitive salaries, performance-related bonuses, and comprehensive benefits including private medical care and pension schemes. With a commitment to exceptional customer service and a focus on career advancement, we provide a rewarding environment for those looking to make a meaningful impact in the logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Transport and Logistics Coordinator / AOG / Import Export Clerk
✨Tip Number 1
Network like a pro! Reach out to people in the aviation logistics field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your AOG knowledge and logistics processes. Be ready to discuss how you've handled tight deadlines and urgent situations in the past. Show them you thrive under pressure!
✨Tip Number 3
Don’t just apply through job boards; head over to our website and submit your application directly. It shows initiative and gives you a better chance of standing out from the crowd.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a simple way to express your appreciation and keep your name fresh in their minds. Plus, it shows you’re genuinely interested in the role!
We think you need these skills to ace Transport and Logistics Coordinator / AOG / Import Export Clerk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Transport and Logistics Coordinator role. Highlight any relevant logistics or AOG experience, and don’t forget to mention your ability to work under pressure!
Showcase Your Communication Skills:Since this role involves liaising with customers and partners, it’s crucial to demonstrate your excellent communication skills. Use examples in your application that show how you’ve effectively communicated in past roles.
Be Detail-Oriented:Attention to detail is key in logistics. When writing your application, make sure to proofread for any errors and ensure all information is accurate. This shows us you can handle the precision required in this fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at AWD online
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge, especially around import/export operations and customs processes. Be ready to discuss your previous experiences in detail, as this role is all about managing time-critical shipments.
✨Demonstrate Your AOG Awareness
Even if you haven't worked directly with AOG situations, show that you understand the urgency and importance of minimising aircraft downtime. Prepare examples of how you've handled tight deadlines or urgent requests in past roles.
✨Showcase Your Communication Skills
This role involves liaising with various stakeholders, so be prepared to demonstrate your communication skills. Think of specific instances where you successfully managed customer expectations or resolved issues through effective communication.
✨Highlight Your Organisational Skills
In a fast-paced environment, organisation is key. Share examples of how you've managed multiple tasks or projects simultaneously, and how you prioritised effectively to meet deadlines without compromising on quality.
