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- Tasks: Lead a dynamic Student Hub, supporting student wellbeing and behaviour management.
- Company: Thriving secondary school in Hedge End, Southampton with a focus on inclusion.
- Benefits: Competitive salary, wellbeing days, free parking, and discounted leisure membership.
- Other info: Join a supportive team dedicated to student success and wellbeing.
- Why this job: Make a real difference in students' lives and foster a positive school culture.
- Qualifications: Experience in pastoral roles and strong communication skills required.
The predicted salary is between 27100 - 34100 £ per year.
An exciting opportunity for a dynamic pastoral leader with strong behaviour management, safeguarding and student welfare experience to lead a busy Student Hub, supporting attendance, inclusion and student wellbeing in a thriving secondary school.
We have a fantastic new job opportunity for a Pastoral Manager / Head of Student Services to lead a high-impact pastoral support function within a fast-paced secondary school setting. As a Pastoral Manager / Head of Student Services you will play a central role in behaviour management, safeguarding, attendance monitoring and student wellbeing, ensuring every learner receives the support they need to succeed. Working closely with senior leadership, the Pastoral Manager / Head of Student Services will lead a dedicated team, coordinate interventions, and build strong relationships with students, families and external agencies to improve outcomes and remove barriers to learning. This is a rewarding opportunity for a proactive leader with strong communication skills, emotional intelligence and a passion for inclusion, student engagement and positive school culture.
Duties
- Lead Student Hub Operations: Oversee the day-to-day running of the Student Hub ensuring a safe, structured and supportive environment
- Manage Pastoral Support Team: Lead, motivate and develop staff to deliver high-quality student services and interventions
- Support Student Welfare: Provide pastoral care and emotional support to students experiencing challenges in school or at home
- Coordinate Behaviour Management: Promote positive behaviour strategies and support staff with challenging behaviour incidents
- Monitor Attendance: Track attendance, punctuality and persistent absence, implementing strategies to improve engagement
- Liaise with Families and Agencies: Build effective relationships with parents, carers and external professionals to support student outcomes
- Oversee Interventions: Coordinate targeted pastoral interventions, including support for SEMH and EBSA needs
- Provide Safeguarding Support: Act as a key safeguarding contact, identifying concerns and escalating where appropriate
- Analyse Data and Report: Monitor impact of interventions and produce reports for senior leadership
- Promote Inclusion: Support inclusive practices and remove barriers to learning for vulnerable students
Candidate Requirements
- Previous experience in a pastoral, student services or behaviour management role within education
- Proven experience of leading or supervising staff in a school or similar environment
- Strong knowledge of safeguarding, student welfare and behaviour management strategies
- Experience with attendance monitoring and intervention planning
- A background in supporting students with SEMH, EBSA or behavioural needs
- Excellent communication and interpersonal skills with the ability to build rapport with students and families
- Ability to manage complex situations with empathy, resilience and professionalism
- Experience working with external agencies and multi-disciplinary teams
- Strong organisational skills with the ability to manage competing priorities
- Confidence using data to inform decisions and improve student outcomes
Benefits
- Friendly and sociable colleagues
- One fully paid wellbeing day per academic year
- Extended two-week October half term (trial period)
- Free on-site car parking
- Discounted staff membership for on-site leisure facilities
- Access to a public sector pension scheme
- Cycle-to-Work scheme
- Good transport links
The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. They will ensure that all recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks. We reserve the right to close any of our vacancies early.
Pastoral Manager / Head of Student Services in Surrey employer: AWD Online
Contact Detail:
AWD Online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pastoral Manager / Head of Student Services in Surrey
✨Tip Number 1
Network like a pro! Reach out to your contacts in the education sector, especially those who might know about openings for roles like Pastoral Manager. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Prepare for interviews by practising common questions related to behaviour management and student welfare. We recommend role-playing with a friend or using mock interview platforms to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for student wellbeing during interviews. Share specific examples of how you've positively impacted students' lives in previous roles. This will help you stand out as a candidate who truly cares about making a difference.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Pastoral Manager / Head of Student Services in Surrey
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in pastoral care and student services. We want to see how your background aligns with the role of Pastoral Manager, so don’t hold back on showcasing your relevant skills!
Showcase Your Leadership Skills: As a Pastoral Manager, you'll be leading a team, so it's crucial to demonstrate your leadership experience. Share examples of how you've motivated and developed staff in previous roles to create a positive impact on student wellbeing.
Highlight Your Communication Skills: Strong communication is key in this role. Use your application to illustrate how you've built relationships with students, families, and external agencies. We love seeing real-life examples of your interpersonal skills in action!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at AWD Online
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a Pastoral Manager. Brush up on behaviour management strategies, safeguarding protocols, and how to support student wellbeing. Being able to discuss these topics confidently will show that you’re ready for the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in leading teams, managing behaviour, and supporting students with SEMH or EBSA needs. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Show your interpersonal skills by engaging in conversation and demonstrating empathy. This is crucial for a role that involves working closely with students and families.
✨Ask Insightful Questions
Prepare thoughtful questions about the school’s approach to student services and how they measure success. This not only shows your interest in the role but also gives you valuable insights into the school's culture and expectations.