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- Tasks: Provide vital support to families and young people affected by domestic abuse.
- Company: Join a compassionate team dedicated to empowering vulnerable individuals.
- Benefits: Enjoy 25 days annual leave, flexible working, and comprehensive health cover.
- Why this job: Make a meaningful impact in the lives of those in need.
- Qualifications: Experience with vulnerable groups and a Level 3 qualification in relevant fields.
- Other info: Supportive culture with professional development opportunities.
The predicted salary is between 21000 - 28000 £ per year.
A rewarding opportunity to provide vital support to families, children, and young people affected by domestic abuse. This role offers a chance to make a meaningful impact, empowering service users to rebuild their lives in a safe and supportive environment.
IMPORTANT INFORMATION: Due to the sensitive nature of this role, we will be considering female applicants only, in accordance with the provision of the Occupational Requirement (Equality Act 2010, Schedule 9, Part 1).
SALARY: £24,948 per annum + Benefits
LOCATION: Luton, Bedfordshire, East of England
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 37.5 Hours per Week
JOB OVERVIEW: We have a fantastic new job opportunity for a Support Worker / Family, Children and Young Person Support Officer to provide person-centred, trauma-informed support to families and children affected by domestic abuse. As a Support Worker, you will deliver compassionate and practical assistance, helping families in refuge and community settings access education, healthcare, and wellbeing support. You will also coordinate group activities, liaise with partner agencies, and ensure safeguarding responsibilities are met — promoting safety, resilience, and empowerment for women and children.
DUTIES: Your duties include:
- Provide Support and Advocacy: Assist women, children, and young people affected by domestic abuse in refuge and community settings.
- Facilitate Access to Education And Health: Ensure children access local schools and healthcare services promptly.
- Empower Parents: Support parents in addressing parenting and behavioural challenges.
- Plan and Deliver Activities: Organise engaging group sessions and events to enrich children’s experiences.
- Maintain Accurate Records: Ensure all support activities and outcomes are documented.
- Coordinate Volunteers: Work with volunteers to enhance the delivery of support services.
- Liaise With Agencies: Collaborate with partner organisations to achieve the best outcomes for service users.
- Safeguarding: Identify and report safeguarding concerns, following the organisation’s safeguarding policies.
- Helpline and Cover: Provide occasional helpline cover and assist team members where required.
- Promote Continuous Improvement: Participate in feedback and reflective sessions to improve service delivery.
CANDIDATE REQUIREMENTS:
- ESSENTIAL: Proven experience of working with vulnerable children, families, and young people in a support capacity.
- Knowledge of the impact of domestic abuse on children and families.
- Understanding of safeguarding procedures and child protection responsibilities.
- Level 3 qualification or above in Social Care, Health Care, or Community Work.
- Excellent communication and relationship-building skills.
- Ability to work independently and as part of a multi-disciplinary team.
- Commitment to equality, diversity, and anti-discriminatory practice.
- Valid driving licence and access to a car for business use.
- DESIRABLE: Experience working in domestic abuse, social care, or family support services.
- Knowledge of current government initiatives and relevant legislation.
- Ability to facilitate group sessions and deliver presentations to external organisations.
BENEFITS:
- 25 days annual leave plus Bank Holidays.
- Flexible working arrangements.
- Comprehensive health cover (including dental, optical, physiotherapy, chiropractic, and more).
- Free health cover for children under 18.
- 24/7 GP advice line and virtual doctor service.
- Free counselling (24/7 hotline, up to six sessions, and clinical supervision).
- NHS prescription reimbursements.
- Personal accident cover (including dental trauma).
- Exclusive retail, gym, tech, and travel discounts.
- Birth & Adoption Grant for life event support.
- Monthly paid wellbeing hour.
- Supportive team culture and professional development opportunities.
This role requires a DBS check. To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.
Support Worker / Family, Children and Young Person Support Officer employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker / Family, Children and Young Person Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the field of support work, especially those who have experience with domestic abuse. Attend local events or workshops to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by practising common questions related to support work. Think about your past experiences and how they relate to the role. We want you to showcase your skills and passion for helping families and young people!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you on their radar.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We’re always looking for dedicated individuals who want to make a difference in the lives of families and children affected by domestic abuse.
We think you need these skills to ace Support Worker / Family, Children and Young Person Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Support Worker role. Highlight any previous work with vulnerable children and families, as well as your understanding of domestic abuse issues.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about supporting families and young people affected by domestic abuse. Share personal stories or experiences that demonstrate your commitment to this important work.
Showcase Your Skills: Don’t forget to mention your communication and relationship-building skills! These are crucial for this role, so give examples of how you've successfully worked with others in challenging situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this rewarding opportunity!
How to prepare for a job interview at AWD online
✨Know Your Stuff
Make sure you understand the impact of domestic abuse on families and children. Brush up on safeguarding procedures and child protection responsibilities, as these will likely come up in your interview. Being knowledgeable will show that you're serious about the role.
✨Show Your Compassion
This role is all about providing support, so be ready to share examples of how you've helped vulnerable individuals in the past. Think of specific situations where you made a difference, and be prepared to discuss your approach to empathy and understanding.
✨Engage with the Role
Familiarise yourself with the duties listed in the job description. Be ready to talk about how you would plan and deliver activities for children or coordinate with partner agencies. Showing that you can envision yourself in the role will impress the interviewers.
✨Ask Thoughtful Questions
Prepare some questions that demonstrate your interest in the organisation and the role. You might ask about their approach to continuous improvement or how they support staff wellbeing. This shows that you're not just looking for any job, but that you're genuinely interested in making a positive impact.