Support Worker / Day Evening & Waking Nights / No Experience Required in Newcastle upon Tyne

Project Support Worker with excellent communication and interpersonal skills, and the empathetic ability to create and maintain effective working relationships with men returning to the community from prison, is required for an organisation based in Newcastle upon Tyne.

No previous Residential Support Work experience is required as training will be provided. Candidates will need to be comfortable engaging with male residents who are involved at varying stages in the criminal justice system.

This position offers an excellent opportunity and a good grounding for those who are wishing to gain experience and possibly develop a career within the Criminal Justice system.

Please include a short statement detailing your reasons for applying and why you feel you are suitable for this role.

SALARY: £19,640 per annum + Benefits

LOCATION: Newcastle upon Tyne, North East England (NE4 6) - Fully Site Based

JOB TYPE: Part-Time, Permanent

WORKING HOURS: Average 30 hours per week on a 7 week rota - additional shifts available on a casual basis. Shifts are primarily afternoon/evening and nights. However, there will be some day shifts as part of the rota.

JOB OVERVIEW: Do you want to work within a dynamic team that aims to treat people with dignity, fairness and respect, with excellent codes and conditions of service? If yes, please read on.

As the Project Support Worker you will join a designated Criminal Justice Approved Premises for men over the age of 18, providing support on their release from Prison or Court. Working as the Project Support Worker you will engage and work with residents using a range of in-house activities, enabling them to make constructive use of their time.

DUTIES:

• Engage and work with residents using a range of in-house and out-of-house activities enabling them to make constructive use of their time.
• Communicate effectively with colleagues whilst on duty through accurate reading and recording electronically.
• Engage and support residents on their arrival, during their stay and in preparation for move-on from the premises.
• Provide information and regular updates to colleagues, Project Workers and Managers.
• Liaise with other agencies to prevent crime and meet the needs of victims.
• Working with colleagues to meet the needs of the residents.
• Liaise with colleagues, Managers, and other agencies to prevent crime, protect victims, and maintain a stable environment for staff and residents.
• Adhere to all policies and procedures.
• Respect and adhere to confidential sensitive information.
• Show commitment and understanding that everyone has a right to belong and engage in opportunities to reach their full potential without disadvantage or discrimination.
• Promote and monitor a safe, secure, and clean environment.
• Undertake any other duties, including some domestic and cooking duties appropriate to the post as required by the Manager.

CANDIDATE REQUIREMENTS:

Essential:

• Good numeracy and literacy skills.
• An understanding of safeguarding.
• Able to work alone, without guidance as well as within a team.
• Work on a shift which covers evenings, nights, waking nights and weekends.
• Enthusiastic, imaginative, motivated and committed to working in a challenging environment.
• Being empathic, with the ability to use tact and discretion when dealing with confidential and sensitive issues.
• The job will require the post holder to be fully mobile as the properties are spread across a number of floors which are only accessible by stairs.

Desirable:

• Previous experience of working within a residential setting.
• Experience of working with groups or individuals in order to support, motivate and change behaviour.
• Knowledge and experience of the work within the Criminal Justice System.

BENEFITS:

• 27 days annual leave (pro-rata) + Birthday Day off (with the opportunity to buy additional days).
• 2 Volunteer Days.
• Pension - 5% Employee 5% Employer.
• Healthcare Cash Plan, incl. 3 x salary life assurance.
• Annual salary review.
• Refer a friend scheme.
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits.

This role is subject to an Enhanced DBS check with the additional barred list check. All required checks will be undertaken as part of the pre-employment process for any successful candidate. The organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

CLOSING DATE: Friday 6th June 2025

INTERVIEWS: Will be held face to face and will be conducted week commencing 16th June 2025 on site - NE4 6 area.

HOW TO APPLY: To be considered for this job vacancy, please submit your CV along with a short statement detailing your reasons for applying and why you feel you are suitable. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration.