At a Glance
- Tasks: Support individuals transitioning from refuge to stable homes, providing practical and emotional assistance.
- Company: A compassionate organisation dedicated to helping vulnerable adults and children.
- Benefits: Competitive salary, mileage allowance, training opportunities, and generous annual leave.
- Other info: Part-time role with flexible hours and excellent career development opportunities.
- Why this job: Make a real difference in people's lives while building your skills and experience.
- Qualifications: Level 3 qualification in a related field and experience with vulnerable populations.
The predicted salary is between 24784 - 24784 £ per year.
This is a rewarding opportunity for a compassionate and organised individual to help people rebuild confidence, independence and safety as they move from refuge into stable new homes. This role is known officially as a Resettlement Worker.
If you’ve also worked in the following roles, we’d also like to hear from you: Resettlement Worker, Community Support Worker, Housing Support Worker, Domestic Abuse Support Worker, Refuge Worker, Family Support Worker, Tenancy Support Worker, Residential Support Worker, Outreach Support Worker, Women’s Support Worker.
PLEASE NOTE: An Occupational Requirement applies under Schedule 9, Part 1 of the Equality Act 2010. Due to the gender-specific nature of this role, applications can only be accepted from women. This includes all women whose gender is female, including women who hold a Gender Recognition Certificate (GRC).
SALARY: £24,784 per annum FTE (£14,870.70 Actual) + Benefits
LOCATION: Sandwell, West Midlands
JOB TYPE: Part-Time, Permanent
WORKING HOURS: 22.5 hours, Monday-Friday (daily hours negotiable)
JOB OVERVIEW
This is a rewarding opportunity to make a positive difference to adults and children moving on from refuge accommodation into the community. As a Support Worker, you will provide practical and emotional support with resettlement, safety planning, grants, housing, utilities, education, health services and community resources. The Support Worker will help clients manage transitions, reduce isolation, build confidence and improve long-term resilience. Working from a residential site, the Support Worker will liaise with internal teams and external agencies to ensure safe, client-led support.
DUTIES
- Client Support and Resettlement: Help clients and their children establish safe, stable new homes, including moving logistics, utilities, furnishings and essential household items.
- Risk and Needs Assessment: Use evidence-based tools to assess needs, identify safeguarding concerns and develop tailored support, safety and risk management plans.
- Emotional Support: Provide client-led emotional support, crisis management and practical guidance during planned or short-notice move-on from refuge.
- Independence and Wellbeing: Support clients with budgeting, bills, landlords, public transport, community resources and confidence-building.
- Advocacy and Multi-Agency Working: Advocate for clients and liaise with community services, neighbourhood teams, health services, education providers and other agencies.
- Safety and Safeguarding: Promote the long-term safety, security and wellbeing of families and report safeguarding concerns promptly.
- Team Collaboration: Work closely with refuge staff to ensure a smooth handover as support moves from recovery to resettlement.
- Records and Service Quality: Maintain accurate records, support feedback and consultation, follow policies and contribute to high-quality service delivery.
CANDIDATE REQUIREMENTS
- ESSENTIAL
- Minimum Level 3 qualification in a related field.
- Good standard of general education, including GCSE English and Mathematics at Grade C or above.
- Experience working with vulnerable adults and children, including recognising and responding to safeguarding concerns.
- Experience working in a professional environment.
- Experience providing direct, needs-led support, including risk and needs assessments and support planning.
- Experience managing complex casework, trauma, crisis intervention and related support needs.
- Experience coordinating support for individuals or families in a multi-agency setting.
- Knowledge of domestic abuse, interpersonal violence and barriers to accessing support.
- Excellent interpersonal skills, empathy, organisation and a hardworking approach.
- Full driving licence with willingness to use own vehicle.
- Due to an Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010, the post holder must be female.
- Eligible to work in the UK.
- DESIRABLE
- Experience building and maintaining partnerships with other agencies.
BENEFITS
- Mileage allowance.
- Training and development opportunities.
- Employee Assistance Programme.
- Access to group clinical supervision with a BACP trained counsellor.
- 25 days of annual leave (pro rata), plus bank holidays. Opportunities for this to be extended after 3 years of service.
- 1 wellbeing day (pro rata).
- Annual leave ‘buy back’ scheme for those who want to purchase additional annual leave days.
- Bi-annual staff away days.
- Regular internal newsletter created by staff.
- Time off in lieu (TOIL) when overtime is required.
- 5% employer contribution to pension.
This role requires an Enhanced DBS Check.
Support Worker (AWDO-P15016) in West Bromwich) employer: AWD Online
Join a dynamic and supportive team as a Finance Analyst, where your skills in financial modelling and analysis will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth through continuous training and development opportunities, all while being located in a vibrant area that offers a great work-life balance. With competitive benefits and a commitment to innovation, we are dedicated to creating a rewarding environment for our employees.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker (AWDO-P15016) in West Bromwich)
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like AWD Online, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at AWD Online. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through AWD Online's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Support Worker (AWDO-P15016) in West Bromwich)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at AWD Online. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at AWD Online.
How to prepare for a job interview at AWD Online
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with AWD Online.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Support Worker (AWDO-P15016) in West Bromwich) at AWD Online.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show AWD Online that you're ready to hit the ground running in the Support Worker (AWDO-P15016) in West Bromwich) role.
