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- Tasks: Support adults facing violence and trauma through hospital and community interventions.
- Company: Join a dedicated team at the Royal Infirmary Hospital in Edinburgh, making a real difference.
- Benefits: Enjoy 25 days annual leave, pension, wellbeing support, and flexible working hours.
- Why this job: Make an impact on vulnerable lives while working in a supportive, collaborative environment.
- Qualifications: Experience with community work and understanding of social issues is essential.
- Other info: Full driving licence and own vehicle required; flexible shifts include evenings and weekends.
The predicted salary is between 22948 - 28684 £ per year.
A Support Worker / A&E Crisis & Early Intervention Navigator who has experience working with adults impacted by violence, trauma or addiction is required to provide hospital and community-based interventions for adults who present as patients often as a result of violence, but with complex social needs and experiencing multiple social disadvantages.
SALARY: £22,948 - £28,684 per annum (depending on experience) + Benefits
BENEFITS: 25 Days Annual Leave plus 10 Public Holidays, Pension, All Reasonable Business Expenses Reimbursed, Wellbeing Support, Training
LOCATION: Royal Infirmary Hospital, Edinburgh, Scotland
JOB TYPE: Full-Time, 30 Month Fixed Term Contract
WORKING HOURS: 35 Hours per week across a flexible shift pattern which includes some evening / weekend working
PLEASE NOTE: You will need a Full Driving Licence and your Own Vehicle to meet Service Users
APPLICATION PROCESS: When applying with your CV please include a short Covering Letter outlining the relevant experience and skills you can bring to this role.
JOB OVERVIEW
We have a fantastic new job opportunity for a Support Worker / A&E Crisis & Early Intervention Navigator who is empathetic, has experience working with adults with complex needs and has the ability to improve the outcomes for them. Working as the Support Worker / A&E Crisis & Early Intervention Navigator you will join a dedicated team of Navigators (2 FTE in each hospital site) working alongside the clinical teams in the Emergency Department. As the Support Worker / A&E Crisis & Early Intervention Navigator you will support individuals presenting to hospital, often as a result of violence, but with complex social needs and experiencing multiple social disadvantage. The aim of the programme is to improve wellbeing, engagement and life chances for those who accept support. This challenging role will involve delivering practical, bespoke interventions both in person and through a wide network of partner agencies that support people towards a safer, healthier and more productive lifestyle.
DUTIES
- Form strong, professional relationships with the wider Emergency Department clinical team including nurses and support workers, doctors, and ambulance crews, working closely with them to identify patients who may benefit from the service
- Engage with willing patients within the Emergency Department, make a connection and discuss future support
- Support service users through assertive community outreach, build strong trusting and respectful relationships
- Connect service users to existing community supports
- Hold a caseload and respect service
- Manage administrative systems and functions, ensuring service user forms, databases, contact files and emails are kept updated
CANDIDATE REQUIREMENTS
- Proven track record of working with people in community settings and ability to build positive relationships with them
- Experience of working in multidisciplinary teams
- Ability to work without direct supervision
- Knowledge of the causes and effects of social exclusion / isolation / inequality through work or personal experience
- A good understanding of the physical, social and emotional needs of vulnerable people
- A sound understanding of safeguarding issues and knowledge of best practice within the sector
- A sound understanding of risk management as it applies to working with vulnerable adults
- Knowledge of family effects of addiction, mental health, violence, domestic abuse and sexual violence
- An understanding of Adverse Childhood Experiences (ACEs)
HOW TO APPLY
To be considered for this job vacancy, please submit your CV including a short Covering Letter outlining the relevant experience and skills you can bring to this. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
Support Worker / A&E Crisis & Early Intervention Navigator employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker / A&E Crisis & Early Intervention Navigator
✨Tip Number 1
Familiarise yourself with the specific challenges faced by adults impacted by violence, trauma, or addiction. Understanding these issues will help you connect better with potential colleagues and demonstrate your empathy during interviews.
✨Tip Number 2
Network with professionals in the social care sector, especially those who work in emergency departments or community outreach. This can provide you with valuable insights and possibly even referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported individuals with complex needs. Sharing specific examples will showcase your experience and ability to handle the demands of this role effectively.
✨Tip Number 4
Research the Royal Infirmary Hospital and its approach to crisis intervention. Being knowledgeable about their values and practices will allow you to tailor your conversation and show genuine interest in becoming part of their team.
We think you need these skills to ace Support Worker / A&E Crisis & Early Intervention Navigator
Some tips for your application 🫡
Tailor Your Covering Letter: Make sure to write a covering letter that specifically addresses the skills and experiences mentioned in the job description. Highlight your experience working with adults impacted by violence, trauma, or addiction, and how it relates to the role.
Showcase Relevant Experience: In your CV, emphasise any previous roles where you worked in community settings or with vulnerable individuals. Include specific examples of how you built relationships and supported service users.
Highlight Teamwork Skills: Since the role involves working closely with multidisciplinary teams, mention any past experiences where you collaborated with healthcare professionals or other support workers. This will demonstrate your ability to integrate into their existing team.
Proofread Your Application: Before submitting your CV and covering letter, take the time to proofread for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at AWD online
✨Show Empathy and Understanding
As a Support Worker, your ability to connect with individuals facing trauma or addiction is crucial. During the interview, share examples of how you've demonstrated empathy in past roles, particularly when working with vulnerable populations.
✨Highlight Team Collaboration Skills
This role involves working closely with multidisciplinary teams. Be prepared to discuss your experience collaborating with healthcare professionals and how you’ve contributed to a team environment to support service users effectively.
✨Demonstrate Knowledge of Social Issues
Familiarise yourself with the causes and effects of social exclusion and the challenges faced by individuals in crisis. Use the interview to showcase your understanding of these issues and how they relate to the role of a Support Worker.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life situations. Think about scenarios where you had to manage risk or navigate complex social needs, and be ready to explain your thought process and actions.
