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- Tasks: Provide person-centred housing support to help customers maintain independence and wellbeing.
- Company: Join a compassionate team dedicated to empowering individuals in supported accommodation.
- Benefits: Enjoy 25 days holiday, pension contributions, and a health benefits allowance.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in supporting individuals and strong communication skills are essential.
- Other info: Full driving licence required; dynamic role with opportunities for personal growth.
The predicted salary is between 25148 - 26869 £ per year.
This is a rewarding opportunity for a Support Officer / Supported Housing Assistant to deliver person-centred housing support, helping customers maintain independence, wellbeing and secure tenancies within supported accommodation services.
As a Support Officer / Supported Housing Assistant you will provide tailored, person-centred support to individuals with a range of needs, working closely with partner agencies, health professionals and internal teams to achieve positive outcomes. The role involves assessing needs, developing Independent Living Plans, managing risk, and supporting customers to understand their rights, responsibilities and housing options. This position would suit someone who is compassionate, organised and confident working with vulnerable people in a dynamic support environment.
DUTIES- Assessing Referrals: Engaging prospective customers using a person-centred approach
- Multi-Agency Working: Liaising with health professionals, partner agencies and colleagues
- Tenancy Support: Ensuring customers understand support available, financial obligations, rights and responsibilities
- Support Planning: Creating, reviewing and delivering Independent Living Plans and Risk Assessments
- Person-Centred Delivery: Providing flexible, tailored support to achieve agreed outcomes
- Partnership Working: Building strong relationships with external stakeholders and internal services
- Safeguarding: Reporting and managing safeguarding concerns in line with procedures
- Record Keeping: Completing accurate documentation and maintaining up-to-date records
- Data Collection: Contributing to statutory returns and service reporting
- Complaints Handling: Managing complaints and representations in line with policy
- Previous experience supporting individuals to achieve and maintain independence
- Experience working with diverse client groups, including mental health and substance misuse
- GCSEs (or equivalent) in Maths and English
- Strong communication and relationship-building skills
- Good organisational and time management abilities
- Confidence using IT systems and management information systems
- Ability to manage challenging behaviour in a professional manner
- Full UK driving licence and access to own transport
- Housing or support-related qualification
- Experience of partnership working with statutory and voluntary agencies
This role requires an enhanced DBS.
BENEFITS- 25 days’ holiday (Plus Bank Holidays)
- Up to 8% contributory pension
- Investment in your learning and development
- Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family
The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%.
Support Officer / Supported Housing Assistant in Newbury) employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Officer / Supported Housing Assistant in Newbury)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing support sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to person-centred support. Think about your past experiences and how they relate to the role of a Support Officer. We want you to shine!
✨Tip Number 3
Showcase your passion for helping others! During interviews, share specific examples of how you've supported individuals in the past. This will demonstrate your commitment to empowering customers and maintaining their independence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Support Officer / Supported Housing Assistant in Newbury)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in supporting individuals, especially in housing or care settings. We want to see how your skills align with the role of Support Officer / Supported Housing Assistant.
Showcase Your Compassion: In your application, let us know about your experiences working with vulnerable people. Share specific examples that demonstrate your compassion and ability to build strong relationships, as this is key for the role.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experiences at a glance. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at AWD online
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Officer / Supported Housing Assistant inside out. Familiarise yourself with person-centred support and how it applies to helping customers maintain their independence. Brush up on relevant legislation and best practices in supported housing.
✨Show Your Compassion
This role is all about supporting vulnerable individuals, so be ready to share examples of how you've demonstrated compassion and empathy in previous roles. Think of specific situations where you made a positive impact on someone's life, especially if you’ve worked with diverse client groups.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage challenging behaviour. Prepare by thinking through potential situations you might face in the role and how you would handle them, particularly in relation to safeguarding and risk management.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. Inquire about the team dynamics, training opportunities, or how they measure success in supporting their clients. It’s a great way to demonstrate your enthusiasm and commitment.