At a Glance
- Tasks: Provide person-centred support to residents facing homelessness and complex needs.
- Company: Join a dedicated team focused on improving lives in supported accommodation.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Other info: Dynamic role with travel across accommodation sites and a focus on community engagement.
- Why this job: Make a real difference in people's lives while promoting independence and recovery.
- Qualifications: Experience in supporting vulnerable individuals and developing support plans.
The predicted salary is between 26297 - 26297 £ per year.
A rewarding opportunity for a Support and Wellbeing Officer with experience supporting people experiencing homelessness, complex needs, mental health challenges and supported accommodation environments.
We have a fantastic new job opportunity for a Support and Wellbeing Officer to provide person-centred support to residents experiencing homelessness and complex needs within supported accommodation services. As the Support and Wellbeing Officer you will deliver support planning, safeguarding, wellbeing activities, resident engagement and tenancy-related support that promotes independence, recovery and positive outcomes. The Support and Wellbeing Officer will work closely with residents, external agencies and community organisations to improve wellbeing, encourage participation and help residents move towards long-term housing stability and independent living.
DUTIES
- Resident Support: Welcoming new residents, carrying out inductions and providing ongoing housing-related support within supported accommodation services
- Support Planning: Developing and reviewing person-centred support plans, wellbeing plans and resident risk assessments
- Safeguarding Responsibilities: Promoting safeguarding, health and safety and resident welfare at all times
- Case Management: Holding regular support sessions focused on homelessness recovery, tenancy sustainment and independent living goals
- Wellbeing Activities: Planning and delivering wellbeing initiatives, workshops, learning opportunities and community-based activities
- Partnership Working: Liaising with housing providers, support agencies, social prescribing teams and community organisations to improve resident outcomes
- Resident Engagement: Encouraging participation, confidence building and social inclusion through positive resident involvement
- Tenancy Support: Assisting residents with housing applications, welfare benefits, budgeting and move-on accommodation
- Record Keeping: Maintaining accurate support records, monitoring information and wellbeing programme evaluations
CANDIDATE REQUIREMENTS
- ESSENTIAL Previous experience supporting people experiencing homelessness, housing difficulties or complex needs
- Proven experience developing support plans, wellbeing plans and resident risk assessments
- Experience delivering wellbeing activities, resident engagement programmes or community initiatives
- Strong written and verbal communication skills with residents, support agencies and partner organisations
- Ability to build positive relationships with vulnerable adults, colleagues, volunteers and external stakeholders
- Understanding of safeguarding responsibilities, professional boundaries and trauma-informed support
- Ability to manage a varied caseload and prioritise multiple support needs effectively
- Full driving licence and access to a vehicle due to travel across accommodation sites
- DESIRABLE Awareness of homelessness services, supported housing and community support networks across the Wirral
- Understanding of mental health support strategies, addiction and recovery-focused approaches
- Experience working with statutory services, voluntary organisations or wellbeing providers
This role requires an Enhanced DBS check.
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.
Support and Wellbeing Officer (Housing / Homelessness) employer: AWD Online
Join a compassionate and dedicated team as a Support and Wellbeing Officer in Birkenhead, where you will have the opportunity to make a real difference in the lives of individuals experiencing homelessness and complex needs. Our supportive work culture prioritises employee wellbeing and professional growth, offering ongoing training and development opportunities to enhance your skills. With a focus on person-centred support and community engagement, we provide a rewarding environment that values your contributions and fosters meaningful connections.
StudySmarter Expert Advice🤫
We think this is how you could land Support and Wellbeing Officer (Housing / Homelessness)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and homelessness sector. Attend local events or workshops where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by practising common questions related to support and wellbeing. Think about your past experiences and how they relate to the role. We want you to showcase your skills in supporting vulnerable adults and your understanding of complex needs.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It also keeps you fresh in the interviewer’s mind, which is always a good thing.
✨Tip Number 4
Apply through our website for the best chance at landing that Support and Wellbeing Officer role. We’re all about making the application process smooth and easy for you, so don’t miss out on this opportunity!
We think you need these skills to ace Support and Wellbeing Officer (Housing / Homelessness)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Support and Wellbeing Officer role. Highlight any relevant experience in supporting individuals with complex needs or homelessness, as this will catch our eye!
Showcase Your Communication Skills:Since strong written and verbal communication is key for this role, use your application to demonstrate how you've effectively communicated with residents and partner organisations in the past. We want to see your ability to build positive relationships!
Be Person-Centred:In your application, emphasise your approach to person-centred support. Share examples of how you've developed support plans or engaged residents in wellbeing activities. This shows us you understand the importance of tailored support.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at AWD Online
✨Know Your Stuff
Make sure you brush up on your knowledge about homelessness, complex needs, and the support services available. Familiarise yourself with the specific challenges faced by residents and think about how your experience aligns with the role. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Experience
Prepare to discuss your previous roles in detail, especially those related to supporting vulnerable adults. Think of specific examples where you've developed support plans or engaged residents in wellbeing activities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact.
✨Demonstrate Empathy and Understanding
As a Support and Wellbeing Officer, empathy is key. Be ready to share how you've built positive relationships with residents in the past. Discuss your understanding of trauma-informed support and how it shapes your approach to working with individuals facing complex challenges.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of wellbeing initiatives currently in place, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.
