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- Tasks: Coordinate exciting branding projects and ensure top-notch customer service.
- Company: Join a vibrant team in a dynamic project delivery environment.
- Benefits: Enjoy competitive pay, hybrid work, and a fun atmosphere with great perks.
- Why this job: Be part of impactful branding projects while developing your skills.
- Qualifications: Experience in project coordination and strong communication skills are essential.
- Other info: Great career growth opportunities and a supportive team culture.
The predicted salary is between 30000 - 42000 £ per year.
An exciting opportunity has arisen for a Project Coordinator / Project Support Officer to support customer-focused branding and visual communications projects, coordinating internal teams, materials and schedules to ensure high-quality delivery and excellent customer service.
We have a fantastic new job opportunity for a Project Coordinator / Project Support Officer to join a busy customer service and project delivery environment supporting large-scale branding programmes. As a Project Coordinator / Project Support Officer you will play a key role in coordinating day-to-day project activity, working closely with project managers, customers and internal teams to ensure work is delivered to specification, on time and within agreed budgets.
The Project Coordinator / Project Support Officer role requires strong organisational skills, excellent communication and the ability to manage multiple workstreams across departments while maintaining a high level of customer satisfaction. This position is well suited to someone who enjoys structured problem solving, collaboration and contributing to the successful delivery of complex branding and re-branding projects.
DUTIES
- Customer Requirements Coordination: Working with project managers to fully understand customer needs and project specifications
- Client Liaison: Managing day-to-day communication with customers to support service delivery and expectations
- Internal Collaboration: Coordinating with internal departments to support project delivery and customer experience
- Issue Management: Handling customer complaints professionally and escalating where appropriate
- Project Scoping: Using product and material knowledge to support installation and labour requirements
- Programme Support: Coordinating elements of complex programmes of work
- Problem Solving: Applying structured problem-solving techniques to resolve issues effectively
- Project Tracking: Monitoring deliverables, budgets and deadlines and flagging discrepancies
- Sales Support: Identifying cross-selling opportunities and passing leads to the sales team
CANDIDATE REQUIREMENTS
- ESSENTIAL
- Previous experience in a project coordination or project support role
- Strong organisational skills with the ability to prioritise workloads
- Excellent communication skills, both written and verbal
- Proven ability to work across multiple departments
- Strong attention to detail and accurate record keeping
- Good IT skills, including Microsoft Office applications
- A proactive and customer-focused approach
- DESIRABLE
- Experience within a branding, graphics or visual communications environment
- Awareness of health and safety requirements
- Experience supporting complex or multi-site projects
- Ability to work independently and as part of a collaborative team
BENEFITS
- Competitive remuneration package + benefits
- Ongoing support and training
- Hybrid working arrangements available
- Free onsite parking at all office locations
- Fun and friendly working atmosphere
- Contributory pension scheme
- Employee Discount Scheme with over 800 retailers
- Free fruit onsite and numerous healthy living initiatives
- Generous annual leave plus 1 extra day for volunteering
- Employee Assistance Scheme
- Company Events (Summer and End of Year social functions)
- Cycle to work scheme
- Free annual flu jabs & eye tests
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
Project Coordinator / Project Support Officer in Stoke-on-Trent employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Coordinator / Project Support Officer in Stoke-on-Trent
✨Tip Number 1
Get to know the company inside out! Research their branding projects and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Project Coordinator role. You never know who might give you a leg up!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with customers and internal teams, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to dive into those exciting projects!
We think you need these skills to ace Project Coordinator / Project Support Officer in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Project Coordinator role. Highlight your organisational skills and any relevant project support experience to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed projects or collaborated with teams in the past.
Show Off Your Communication Skills: Since communication is key in this role, ensure your written application is clear and concise. Use professional language but let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our recruitment team.
How to prepare for a job interview at AWD online
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Project Coordinator / Project Support Officer role. Familiarise yourself with the key responsibilities like customer requirements coordination and internal collaboration. This will help you demonstrate how your skills align perfectly with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, come prepared with examples of how you've successfully managed multiple projects or tasks in the past. Use specific instances to illustrate your attention to detail and prioritisation skills, as these are crucial for delivering high-quality results.
✨Communicate Effectively
Excellent communication is a must for this position. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've handled client communications and resolved issues in previous roles. This will show that you can maintain a high level of customer satisfaction.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you approach problem-solving. Think of structured techniques you've used in the past to tackle challenges, especially in project settings. Being able to demonstrate your proactive and customer-focused approach will set you apart from other candidates.