Customer Service Assistant in Stockport

Customer Service Administrator
This is a varied customer-facing administration opportunity supporting private patients from first enquiry through to treatment delivery. It suits an organised, proactive communicator who can manage sensitive information, appointments, records and enquiries with care.
If you've also worked in the following roles, we'd also like to hear from you: Office Administrator, Patient Administrator, Administration Assistant, Clinical Administrator, Team Administrator, Business Support Administrator, Administrative Assistant, Clinic Administrator, Front of House Administrator, Customer Care Administrator
SALARY: Competitive (depending on experience) + Benefits
LOCATION: Stockport, Cheshire, North West England
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 37.5 Hours per Week, 08:00 to 16:00, Monday to Friday
JOB OVERVIEW
An excellent opportunity is available to play a key part in a busy private patient service, helping enquiries progress smoothly into assessments and treatment.
Working with the Practice Manager, clinicians and wider teams, the Customer Service Administrator will coordinate patient administration, records and communication from enquiry through to delivery.
The Customer Service Administrator will keep appointments, diaries, job information and payments organised while handling confidential information with care.
Focused on service and teamwork, the Customer Service Administrator will also support reception, cross-site administration and daily clinic operations when required.
DUTIES
Your duties as the Customer Service Administrator include:
· Enquiries and Referrals: Handle email and telephone enquiries from private clients, case managers, lawyers, professionals and third-party referrers, supporting progression into clinical...