Support Worker and Driver / Employee Access Assistant (AWDO-P14358) in Southampton)

An excellent opportunity for a motivated individual with strong communication and organisational skills to support a visually impaired employee, combining practical assistance with administrative and driving duties.

If you’ve also worked in the following roles, we’d also like to hear from you: Support Assistant, Workplace Adjustments Assistant, Access Support Worker, Accessibility Support Assistant.

SALARY: £24,875 pro rata (Actual Salary based on 28 Hours per Week £19,900 per annum + Excellent Benefits)

LOCATION: Southampton, Hampshire (SO53) – you must be within a commutable distance (30 minutes) of Winchester or Chandler’s Ford.

JOB TYPE: Part-time, Permanent

WORKING HOURS: 28 hours per week, Monday to Thursday 9am – 5pm, with some flexibility needed and occasional overnight stays. There is the opportunity for Hybrid working, from home for part of the week.

PLEASE NOTE: Candidates MUST hold a full UK driving Licence with access to a vehicle.

Duties

• Travel and Driving Support: Driving or travelling by train to internal offices and external meetings across the UK, including occasional overnight stays.
• Sighted Assistance: Providing orientation, sighted guiding and support in unfamiliar environments.
• Journey Planning: Locating addresses, planning routes and managing travel timings effectively.
• Meeting Support: Taking accurate, confidential notes at meetings in accessible formats, ensuring GDPR compliance.
• Administrative Support: Assisting with data input using Microsoft Word, Excel and internal IT systems.
• Visual Description: Explaining visual information within charts, tables, diagrams and interactive maps.
• Diary Management: Planning and organising Outlook calendars, sending invites, booking rooms and avoiding scheduling conflicts.
• Research Assistance: Supporting research by sourcing information from internal systems, intranet, policy papers and presentations.
• Guide Dog Care: Providing exercise and environmental enrichment for a guide dog, ensuring safety and wellbeing.

Candidate Requirements

• A full UK driving licence and access to your own vehicle.
• Previous experience handling confidential information with discretion and integrity.
• Proven administrative skills with strong Microsoft Office knowledge.
• Excellent verbal communication and listening skills.
• A positive, flexible and team-focused approach to work.
• Ability to work independently using initiative and good time management.
• Strong organisation and planning skills.
• Functional English and Maths for accurate note-taking and document checking.
• Eligibility to work in the UK.

Benefits

• Employee Assistance Programme providing confidential wellbeing support.
• Wellbeing Buddies offering confidential peer support.
• Menopause Champions providing dedicated guidance and resources.
• Cycle-to-work scheme with a wide range of bike options.
• Eye care vouchers for free tests and VDU glasses contributions.
• Hearing tests for colleagues working in kennel environments.
• Discounts and cashback across retail, supermarkets, travel and more.
• Pension scheme with employer matching plus 2%, up to 9% employer contribution.
• Life assurance at four times salary, with options to increase cover.
• Flexible benefits allowance (3% of salary) for gym memberships, health plans, dental insurance, travel insurance, critical illness cover, additional life assurance and the option to buy or sell annual leave.

As this role requires an Enhanced Disclosure check the start date for the successful candidate will only be confirmed upon receipt of the check. The Charity is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom they work. They expect all of their employees and volunteers to fully share this commitment.

Please note: we reserve the right to close any of our vacancies early.