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- Tasks: Advocate for vulnerable adults, ensuring their voices are heard and rights upheld.
- Company: Join a dedicated team in Exeter making a real difference in advocacy.
- Benefits: Enjoy 25 days annual leave, health plans, and flexible working hours.
- Why this job: Make a meaningful impact while supporting those who need it most.
- Qualifications: Strong communication skills and experience with vulnerable adults required.
- Other info: Part-time role with excellent career growth and community-focused environment.
The predicted salary is between 19300 - 25600 £ per year.
Overview
Secure & Complex Services Advocate
Are you passionate about making a difference? Do you thrive in supporting those who need their voices heard? Are you ready to take on a meaningful challenge? We are seeking a dynamic and dedicated Secure & Complex Services Advocate to join our team in Exeter. This is an opportunity to make a real impact within our busy Advocacy department.
Responsibilities
As a Secure & Complex Services Advocate, you will:
- advocate on behalf of vulnerable adults with profound and multiple needs, ensuring their voices are heard and rights are upheld
- provide persuasive verbal and written representations, working in partnership with clients and professionals
- represent individuals’ needs and preferences, handling sensitive information with confidentiality
- work independently with strong time management skills
Hours, Location & Salary
Hours of Work: Part-time, 15 hours per week, Monday to Friday, between 9 am – 5 pm
Location: Office based – The Pinhoe Surgery Exeter. Applicants must live within the area, have a full driver’s licence and access to their own transport
Salary: Starting Salary of £9696.96 (Full time salary equivalent £24,242.40 per annum)
Contract type: Permanent
Requirements
- Excellent communication and listening skills
- Experience working with vulnerable adults in health, social care, or voluntary settings
- Proven ability to provide persuasive verbal and written representations
- Strong time management and computer literacy
- Flexibility, with a full UK driving licence and access to your own vehicle
Benefits
- 25 days annual leave + Bank holiday (rising to 30 days after 5 years’ service) with option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 year’s service
- Discretionary shutdown days at Christmas with up to 4 additional days leave
- 1 Community Leave Day per annum
- Cash Wellbeing Healthcare Plan covering Optical/dental/alternative therapy and more
- Auto enrolment Pension plan
- Death in service cover
Meet the Organisation
The organisation is committed to empowering individuals and enabling their voices to be heard, providing advocacy and information services to support people in making effective decisions about their health and social care. The team listens, explores options, and takes action to meet clients’ best interests.
Other Details
Closing Date: 9:00 AM, Tuesday 4th November 2025
Interview Date: TBC
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
As an equal opportunities employer, the organisation is committed to equality, diversity and inclusion, and supports Armed Forces personnel through the Armed Forces Covenant.
Successful applicants will need to obtain business insurance for their own vehicle.
To apply, please submit your CV and cover letter. The organisation does not guarantee interviews for disabled applicants who meet all essential criteria, in line with its disability confidence and inclusion policies.
APPLY TODAY: By submitting your job application you consent to us submitting your details to our Client for this purpose.
JOB REF: AWDO-P13964
AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards. AWD online operates as an employment agency.
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Secure & Complex Services Advocate employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Secure & Complex Services Advocate
✨Tip Number 1
Network like a pro! Reach out to people in the advocacy field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to advocacy and vulnerable adults. We recommend role-playing with a friend or using online resources to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your passion! During interviews, share personal stories or experiences that highlight your commitment to advocating for vulnerable individuals. This will help you stand out and demonstrate your genuine interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Secure & Complex Services Advocate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Secure & Complex Services Advocate role. Highlight any relevant work with vulnerable adults and your communication skills, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about advocacy and how you can make a difference. Be sure to mention specific examples of your experience that relate to the job description.
Showcase Your Communication Skills: Since this role involves advocating for others, it’s crucial to demonstrate your strong communication abilities in your application. Use clear and concise language, and don’t shy away from showing your personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at AWD online
✨Know Your Advocacy
Familiarise yourself with the principles of advocacy, especially in relation to vulnerable adults. Be ready to discuss how you would ensure their voices are heard and rights upheld during the interview.
✨Showcase Your Communication Skills
Prepare examples that highlight your excellent communication and listening skills. Think of specific situations where you successfully advocated for someone or resolved a conflict through effective dialogue.
✨Demonstrate Time Management
Since this role requires strong time management skills, come prepared with examples of how you've effectively managed your time in previous roles. Discuss any tools or methods you use to stay organised.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to handle sensitive information and advocate for clients. Practice responding to hypothetical situations that might arise in the role, focusing on confidentiality and client needs.
