At a Glance
- Tasks: Support sales team with customer service, order processing, and account coordination.
- Company: Join a well-established organisation in the construction products sector.
- Benefits: Competitive salary plus benefits, with opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and communication.
- Why this job: Be the key link between customers and sales, making a real impact.
- Qualifications: Experience in customer service or sales support is essential.
The predicted salary is between 30000 - 40000 £ per year.
We have a fantastic new job opportunity for a Sales Coordinator / Sales Administrator to join a fast-paced and customer-focused sales office supporting a well-established organisation within the construction products sector. As the Sales Coordinator / Sales Administrator you will play a key role in internal sales, customer service, order processing and sales support activities. You will liaise with customers, manufacturing teams and warehouses to ensure products are delivered efficiently while maintaining accurate customer accounts and CRM systems.
The successful Sales Coordinator / Sales Administrator will be highly organised with excellent communication skills and a confident telephone manner. This role would suit someone with previous experience in account coordination, customer service or sales administration within construction products, building products or a similar commercial environment.
DUTIES- Customer Service Support: Acting as the first point of contact for customer enquiries, account queries and order processing
- Order Processing: Managing customer orders accurately and ensuring all information is updated within CRM systems
- Internal Sales Coordination: Supporting the sales team with quotations, customer communication and sales administration tasks
- Account Coordination: Building and maintaining strong relationships with new and existing customer accounts
- Delivery Liaison: Coordinating with manufacturing plants and warehouses to ensure timely product deliveries
- Customer Care: Delivering excellent customer service standards and resolving customer issues professionally
- Credit Control Support: Liaising with Credit Control to help maintain up-to-date customer accounts
- Claims Administration: Processing customer claims efficiently and maintaining accurate documentation
- Sales Support: Assisting with the implementation of internal sales and customer support strategies
- General Administration: Supporting the wider office team with day-to-day administrative duties
- Previous experience in a customer service, sales support or administrative role
- Strong communication skills with a professional and confident telephone manner
- Good computer literacy, including experience using office systems and databases
- Excellent organisational skills with the ability to manage multiple tasks
- Ability to work independently as well as part of a team in a busy office environment
- A proactive, hardworking and conscientious approach to work
- Experience within a customer-orientated sales office environment
- Knowledge of construction or building products
- Experience liaising with manufacturing, warehouse or logistics teams
Sales Coordinator / Sales Administrator in Salford employer: AWD Online
Join a dynamic and supportive team in Irlam, Manchester, where your role as a Sales Coordinator / Sales Administrator will be pivotal in driving customer satisfaction and operational efficiency. Our company fosters a collaborative work culture that values employee growth, offering training and development opportunities to enhance your skills in the construction products sector. With competitive salaries and a range of benefits, we are committed to creating a rewarding workplace for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator / Sales Administrator in Salford
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction products sector. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common sales scenarios. We want you to feel confident when discussing how you can support their sales team.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or improved processes in previous roles. It’s all about demonstrating your value.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Sales Coordinator / Sales Administrator in Salford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and sales support. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Coordinator role. Share specific examples of how you've excelled in similar positions and how you can contribute to our team.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we love a confident tone!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at AWD Online
✨Know Your Stuff
Before the interview, make sure you research the company and its products. Understand their position in the construction sector and be ready to discuss how your experience aligns with their needs. This shows you're genuinely interested and prepared.
✨Show Off Your Communication Skills
As a Sales Coordinator / Sales Administrator, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've successfully handled customer queries or resolved issues in the past.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage multiple tasks and stay organised. Consider sharing specific tools or methods you use to keep track of orders and customer accounts. This will highlight your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. This could be about the team dynamics, the sales process, or how success is measured in the role. It shows that you're engaged and thinking about how you can contribute.
