At a Glance
- Tasks: Design innovative telecom solutions and engage with customers to meet their technical needs.
- Company: Dynamic telecom company focused on B2B solutions and employee development.
- Benefits: Up to £65,000 salary, hybrid working, and strong support for career growth.
- Other info: Flexible work environment with opportunities for continuous improvement and learning.
- Why this job: Join a team where your technical expertise can shape the future of communication.
- Qualifications: Experience in B2B telecoms and strong design skills are essential.
The predicted salary is between 65000 - 65000 £ per year.
An excellent opportunity for a senior technical architect with B2B telecoms, UC, voice, Mitel, Zoom, solution design and pre-sales experience. If you’ve also worked in the following roles, we’d also like to hear from you: UC Architect, Telecoms Solutions Architect, Pre-Sales Technical Architect, Voice Solutions Architect, Technical Design Lead.
SALARY: up to £65,000 per annum (depending on experience) + Benefits
LOCATION: Hybrid / Chorley, Lancashire, North West England
JOB TYPE: Full-Time, Permanent
JOB OVERVIEW
We have a fantastic new job opportunity for a Pre-Sales Solution Architect with senior technical design or architecture experience within B2B telecoms, unified communications and voice solutions. As a Pre-Sales Solution Architect you will translate customer business goals into robust, scalable and supportable technical designs, owning High-Level Design documentation and design governance across the opportunity and delivery lifecycle. The Pre-Sales Solution Architect will work closely with Sales, Delivery, Support, suppliers and customers, validating solution feasibility, managing design change, supporting service transition and acting as a senior technical escalation point.
DUTIES
- High-Level Design: Own and produce High-Level Design documentation during the pre-sales cycle
- Solution Validation: Validate solution architecture, licensing, hardware and professional service volumes
- Customer Requirements: Engage in workshops and technical discussions to translate customer objectives into technical requirements
- Design Governance: Own the design lifecycle, manage design changes and help limit scope creep
- Supplier Engagement: Liaise with suppliers and vendors to ensure services are fit for purpose and correctly designed
- Delivery Accountability: Maintain technical accountability for delivery against agreed specifications
- Low-Level Design: Support the development and approval of Low-Level Design and as-built documentation
- Service Handover: Lead Delivery-to-Support handovers to ensure operational readiness and service acceptance
- Technical Escalation: Act as a senior escalation point, liaising with customers, suppliers and internal technical teams
- Continuous Improvement: Drive standardisation, best practice and repeatable design frameworks
CANDIDATE REQUIREMENTS
ESSENTIAL
- Technical Architecture: Proven experience in a senior technical design or architecture role within B2B telecoms for Mitel and/or Zoom
- UC and Voice Solutions: Strong experience delivering unified communications and voice solutions in medium and enterprise environments
- Multi-Vendor Environments: Experience with multi-vendor UC and hybrid environments
- Mitel and Zoom Certifications: Current or recent certifications in Mitel and Zoom
- Technical Design: Demonstrable experience translating customer goals into technical designs
- Design Governance: Experience producing and owning High-Level Designs and design governance
- Stakeholder Management: Strong stakeholder management across Sales, Delivery, Support and suppliers
- Engineering Support: Experience mentoring engineers and supporting delivery teams
- Escalation Management: Ability to act as a senior escalation point for complex technical issues
- Commercial Awareness: Strong understanding of licensing models, hardware, professional services, margin protection and delivery risk
- Communication Skills: Excellent communication skills with technical and non-technical audiences
- Ownership and Detail: High attention to detail, accountability and ownership of outcomes
DESIRABLE
- Connectivity and SIP: Exposure to connectivity, SIP, networking and security architecture
- Migration Experience: Experience supporting large-scale migrations and multi-site deployments
- ITIL Experience: ITIL-aligned operational experience
- Solutions Architecture Background: Background in solutions architecture or senior pre-sales engineering
BENEFITS
- Hybrid Working: Structured hybrid working scheme to support work-life balance
- Office and Home Working: Office working days are Monday, Wednesday and Friday, with Tuesday and Thursday as working from home days
- Home Worker Arrangement: Employees who live more than 40 miles away from a company office are usually home workers, with agreed office attendance at least once a month
- Investors in People: Investors in People accreditation demonstrating commitment to employee development
- Armed Forces Covenant: Signatory to the Armed Forces Covenant, supporting the Armed Forces community back into employment
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
Pre-Sales Solution Architect employer: AWD Online
Join a dynamic and supportive team as a Finance Analyst, where your skills in financial modelling and analysis will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth through continuous training and development opportunities, all while being located in a vibrant area that offers a great work-life balance. With competitive benefits and a commitment to innovation, we are dedicated to creating a rewarding environment for our employees.
StudySmarter Expert Advice🤫
We think this is how you could land Pre-Sales Solution Architect
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like AWD Online and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like AWD Online.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Pre-Sales Solution Architect
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at AWD Online.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at AWD Online.
How to prepare for a job interview at AWD Online
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
