At a Glance
- Tasks: Support sales with customer enquiries, orders, and admin tasks in a busy office.
- Company: Join a growing business in Port Talbot with a friendly team atmosphere.
- Benefits: Enjoy a competitive salary, pension scheme, bonuses, and on-site parking.
- Other info: Full training provided; perfect for those looking to kickstart their career.
- Why this job: Be a key player in a dynamic environment with real opportunities for growth.
- Qualifications: Experience in sales or office administration; strong communication and organisational skills.
The predicted salary is between 30000 - 30000 £ per year.
Administrator / Sales Support Administration Assistant required for a busy office-based role supporting customer service, CRM systems, quotations, sales orders and general office administration.
Location: Port Talbot, Wales.
Employment type: Full-Time, Permanent.
Working hours: Monday–Friday, 8:30am–5:00pm.
Salary: £30,000 per annum + Benefits.
Responsibilities
- Provide essential office support across the sales function, handling customer enquiries, sales orders, quotations, appointment bookings and sales-related documentation.
- Use Xero, HubSpot CRM, Microsoft Excel, Word and email systems to maintain accurate records and support the external sales team.
- Respond to customer emails in a professional and timely manner; answer inbound calls and make outbound calls when required.
- Assist the external sales team with a range of administrative duties; book customer meetings and appointments.
- Raise customer quotations, sales orders and order acknowledgements using Xero; update and maintain customer records within HubSpot CRM.
- Generate reports and support the preparation of sales-related documentation; maintain accurate records and ensure customer information is up to date.
- Provide excellent communication and customer service at all times.
Candidate Requirements
- Previous experience in a sales administration or office administration role.
- Excellent organisational and time management skills.
- Strong communication skills with a professional telephone manner.
- Competent with Microsoft Excel, Word, email and general office systems.
- Ability to multitask and work efficiently in a busy office environment.
- Proactive attitude with the ability to work independently and use initiative.
- Strong attention to detail and accuracy; able to manage a busy workload and prioritise tasks in a fast-paced environment.
- Adaptable, approachable, dependable and a team player who is happy to get involved wherever needed.
Benefits
- Competitive salary based on experience.
- Company pension scheme.
- Bonus structure.
- On-site parking.
- Progression opportunities within the business.
- Full training on internal systems and processes.
- Supportive and friendly working environment.
- Opportunity to become a key part of a growing business.
- Office-based role within a close-knit team.
Administrator / Sales Support Administration Assistant (AWDO-P14780) in Port Talbot) employer: AWD Online
Join our dynamic team in Port Talbot as an Administrator / Sales Support Administration Assistant, where you will thrive in a supportive and friendly work environment. We offer competitive salaries, a company pension scheme, and opportunities for progression within a growing business, ensuring that your career development is a priority. With full training provided and the chance to become an integral part of our close-knit team, this role is perfect for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator / Sales Support Administration Assistant (AWDO-P14780) in Port Talbot)
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role involves a lot of customer interaction, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Administrator / Sales Support Administration Assistant (AWDO-P14780) in Port Talbot)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in sales administration and office support. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Port Talbot. Keep it friendly and professional, and don’t forget to mention your enthusiasm for the role.
Show Off Your Tech Skills:Since we use tools like Xero and HubSpot CRM, make sure to mention any experience you have with these or similar systems. We love candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at AWD Online
✨Know Your Tools
Familiarise yourself with the software mentioned in the job description, like Xero and HubSpot CRM. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Prepare examples of how you've handled customer enquiries or resolved issues in previous roles to demonstrate your strong communication skills.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage your time and prioritise tasks. You might want to share specific strategies or tools you use to stay organised, especially in a busy office environment.
✨Prepare Questions
Think of insightful questions to ask at the end of your interview. This shows your interest in the role and helps you understand if the company culture aligns with your values. Ask about team dynamics or opportunities for progression within the business.
