At a Glance
- Tasks: Support sales with customer service, CRM management, and office administration.
- Company: Join a growing company in Port Talbot with a friendly team atmosphere.
- Benefits: Enjoy a competitive salary, pension scheme, bonuses, and on-site parking.
- Other info: Full training provided with excellent career progression opportunities.
- Why this job: Be part of a close-knit team and make a real impact in a dynamic environment.
- Qualifications: Experience in sales or office administration, strong communication, and IT skills.
The predicted salary is between 30000 - 30000 £ per year.
A proactive Administrator / Sales Support Administration Assistant is required for a busy office-based role supporting customer service, CRM systems, quotations, sales orders and office administration.
If you've also worked in the following roles, we'd also like to hear from you: Sales Support Administrator, Office Administrator, Sales Coordinator, Customer Service Advisor with good admin skills.
SALARY: £30,000 per annum + Benefits
LOCATION: Port Talbot, Wales (100% Office Based)
JOB TYPE: Full-Time, Permanent
WORKING HOURS: Monday-Friday, 8:30am-5:00pm
JOB OVERVIEW
The company is growing and has a fantastic new job opportunity for an Administrator / Sales Support Administration Assistant to join a friendly, close-knit team in Port Talbot. As an Administrator / Sales Support Administration Assistant you will provide essential office support across the sales function, handling customer enquiries, sales orders, quotations, appointment bookings and sales-related documentation. The role will involve using Xero, HubSpot CRM, Microsoft Excel, Word and email systems to maintain accurate records, support the external sales team and deliver excellent customer service. The successful Administrator / Sales Support Administration Assistant will be organised, confident, adaptable and able to use their own initiative in a busy office environment.
DUTIES
- Customer Emails: Monitor and respond to customer emails in a professional and timely manner
- Telephone Support: Answer inbound telephone calls and make outbound calls when required
- Sales Team Support: Assist the external sales team with a range of administrative duties
- Appointment Booking: Book customer meetings and appointments
- Sales Processing: Raise customer quotations, sales orders and order acknowledgements using Xero
- CRM Administration: Update and maintain customer records within HubSpot CRM
- Reports And Documentation: Generate reports and support the preparation of sales-related documentation
- Record Keeping: Maintain accurate records and ensure customer information is kept up to date
- Customer Service: Provide excellent communication and customer service at all times
CANDIDATE REQUIREMENTS
- Previous Experience: Previous experience in a sales administration or office administration role
- Organisation Skills: Excellent organisational and time management skills
- Communication Skills: Strong communication skills with a professional telephone manner
- IT Skills: Competent using Microsoft Excel, Word, email and office systems
- Multitasking: Able to multitask and work efficiently in a busy office environment
- Initiative: Proactive attitude with the ability to work independently and use initiative
- Attention to Detail: Strong attention to detail and accuracy
- Workload Management: Able to manage a busy workload and prioritise tasks in a fast-paced environment
- Team Fit: Adaptable, approachable, dependable and happy to get involved wherever needed
BENEFITS
- Competitive salary based on experience
- Company pension scheme
- Bonus structure
- On-site parking
- Progression opportunities within the business
- Full training on internal systems and processes
- Supportive and friendly working environment
- Opportunity to become a key part of a growing business
- Office-based role within a close-knit team
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
Administrator / Sales Support Administration Assistant in Port Talbot employer: AWD Online
Join a dynamic and supportive team in Port Talbot as an Administrator / Sales Support Administration Assistant, where you will play a vital role in enhancing customer service and sales operations. With a competitive salary, a company pension scheme, and opportunities for progression, this office-based position offers a friendly work culture that values initiative and teamwork, making it an excellent place for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator / Sales Support Administration Assistant in Port Talbot
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and keen to learn more about the role and the company. Plus, it gives you a chance to see if they’re the right fit for you too.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Administrator / Sales Support Administration Assistant in Port Talbot
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in sales support or administration. We want to see how your skills match the role, so don’t be shy about showcasing your organisational and communication abilities!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be sure to mention your proactive attitude and any specific experiences that relate to the duties listed in the job description.
Show Off Your IT Skills:Since we use tools like Xero and HubSpot CRM, it’s important to mention your proficiency with these systems or similar ones. If you’ve got experience with Microsoft Excel and Word, make sure that’s front and centre in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It makes the process smoother for us and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at AWD Online
✨Know Your Tools
Familiarise yourself with the software mentioned in the job description, like Xero and HubSpot CRM. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Organisation Skills
Prepare examples of how you've managed multiple tasks or projects in previous roles. Highlighting your organisational skills will demonstrate that you can handle the busy workload expected in this position.
✨Practice Your Communication
Since you'll be handling customer enquiries and supporting the sales team, practice articulating your thoughts clearly. A mock interview with a friend can help you refine your professional telephone manner and overall communication style.
✨Be Ready to Adapt
The role requires adaptability, so think of instances where you've successfully adjusted to changes in a work environment. Sharing these experiences will show that you can thrive in a dynamic office setting.
