Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage tenancies, conduct property inspections, and support residents in student accommodation.
- Company: Join a professional housing team dedicated to high-quality service.
- Benefits: Enjoy 25 days holiday, up to 8% pension, and health benefits.
- Why this job: Make a real difference in students' lives while developing your career.
- Qualifications: GCSEs in Maths and English; customer service experience required.
- Other info: Dynamic role with opportunities for growth and learning.
The predicted salary is between 34800 - 35432 £ per year.
Join a professional housing team delivering high-quality housing management and customer service within student accommodation. This front-line Property Manager role focuses on tenancy management, property inspections, and resident support while ensuring an efficient and welcoming environment.
If you’ve also worked in the following roles, we’d also like to hear from you: Housing Officer, Tenancy Manager, Tenancy Officer, Residential Property Manager, Lettings Officer, Accommodation Officer, Residential Property Officer, Lettings Manager, Accommodation Manager.
SALARY: £34,800 – £35,432 per annum + Generous Benefits
LOCATION: Oxford, Oxfordshire (OX4) – Office based
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 35 hours per week, Monday – Friday, 9am – 5pm
JOB OVERVIEW
We have a fantastic new job opportunity for a Property Manager / Housing Manager to join a housing management team delivering a professional and customer-focused service within student accommodation. As a Property Manager / Housing Manager you will take a front-line role supporting residents, managing tenancies, and ensuring properties are well maintained and compliant. You will work both at reception and across accommodation sites, building positive relationships with residents and stakeholders. The Property Manager / Housing Manager will oversee allocations, lettings, void management, property inspections and tenancy management while ensuring systems, records and performance targets are maintained to a high standard.
DUTIES
- Tenancy Management: Manage allocations, lettings and voids in line with organisational policies and procedures
- Property Inspections: Conduct regular property and estate inspections and ensure issues are recorded and resolved
- Resident Support: Act as a key point of contact for residents, providing advice, guidance and resolving housing queries
- Handling: Investigate and resolve resident complaints while maintaining excellent customer service
- Records Management: Maintain accurate housing management records across IT systems and manual documentation
- Performance Monitoring: Ensure tenancy management targets and service performance indicators are achieved
- Stakeholder Engagement: Build effective relationships with internal teams and external partners
- Legal Proceedings: Attend court hearings, evictions and external meetings when required
- Operational Support: Support the Area Manager to ensure offices operate in line with contractual obligations
- Out-of-Hours Support: Assist with the organisation or provision of an out-of-hours housing management service
CANDIDATE REQUIREMENTS
- Educated to GCSE level or equivalent in Maths and English (Grades A* - C)
- Experience working in a customer-centred environment and dealing with the public essential
- Demonstrable ability to adapt swiftly to evolving work environments
- Strong problem‑solving skills, able to navigate complex challenges and implement effective solutions
- Intermediate MS Office skills and willingness to learn new systems
- Knowledge of housing law in relation to Assured Shorthold Tenancies desirable
- Strong organisational and multi‑tasking skills with the ability to prioritise tasks effectively
- Excellent communication and interpersonal skills
- Driving licence and own car desirable, but not essential
BENEFITS
- 25 days’ holiday (plus Bank Holidays)
- Up to 8% contributory pension
- Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family
The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%.
APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P14502
Property Manager / Housing Manager (AWDO-P14502) in Oxford) employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager / Housing Manager (AWDO-P14502) in Oxford)
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Think about how your experience aligns with their mission of delivering high-quality housing management. Show them you’re not just another candidate, but someone who genuinely cares about resident support.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to tenancy management and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Property Manager / Housing Manager (AWDO-P14502) in Oxford)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in tenancy management and customer service. We want to see how your skills match the Property Manager role, so don’t hold back on showcasing your relevant experience!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can navigate complex situations and come up with effective solutions, especially in a fast-paced environment like housing management.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts well. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at AWD online
✨Know Your Stuff
Before the interview, make sure you brush up on housing laws, especially around Assured Shorthold Tenancies. Familiarise yourself with the key responsibilities of a Property Manager, like tenancy management and property inspections, so you can speak confidently about your experience.
✨Showcase Your Customer Service Skills
Since this role is all about delivering high-quality customer service, think of specific examples where you've gone above and beyond for residents or clients. Be ready to discuss how you handle complaints and build positive relationships with stakeholders.
✨Demonstrate Problem-Solving Abilities
Prepare to share instances where you've navigated complex challenges in previous roles. Highlight your problem-solving skills and how you implemented effective solutions, as this will show your adaptability in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in property management, or how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.