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- Tasks: Lead daily operations and manage teams in a vibrant leisure or golf environment.
- Company: Join a dynamic company focused on community wellbeing and accessible services.
- Benefits: Enjoy free access to facilities, 30 days leave, discounts, and more!
- Why this job: Make a real impact while developing your leadership skills in a fun industry.
- Qualifications: Experience in leisure operations and strong team management skills required.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 24000 - 28800 £ per year.
Do you thrive in a leadership role, managing teams and ensuring smooth operations in a dynamic, fast-paced environment? Are you passionate about the leisure or golf industry? An exciting opportunity is available for an experienced Operations Manager to lead daily operations, manage teams and optimise site performance within a busy leisure or golf environment, delivering excellent customer service and operational efficiency.
We have a fantastic new job opportunity for an Operations Manager within a dynamic leisure and golf environment focused on community wellbeing and accessible services. As an Operations Manager you will oversee day-to-day site operations, ensuring smooth delivery across customer service, staffing, scheduling and operational performance. You will lead and support Duty Managers while maintaining high standards across all areas of the site.
The Operations Manager will play a key role in workforce management, staff development and long-term operational planning, working closely with senior management to achieve business objectives and deliver a safe, welcoming and efficient environment.
DUTIES
- Site Operations Management: Overseeing daily leisure or golf site operations to ensure smooth and efficient service delivery
- Staff Scheduling and Resourcing: Managing rotas and staffing levels to ensure adequate coverage during peak periods
- People Management: Leading recruitment, training, development, absence management, one-to-ones, competency frameworks and timesheets
- Duty Manager Cover: Stepping in to cover Duty Manager shifts when required to maintain operational continuity
- Team Development: Managing and motivating teams to meet operational and service standards
- Operational Planning: Collaborating with senior management to achieve short and long-term business objectives
- Organisational Structure: Building and maintaining an effective organisational structure through recruitment and staff development
CANDIDATE REQUIREMENTS
- Previous experience in leisure operations, site management or a similar operational leadership role
- A good working knowledge of leisure centre or golf site operations
- Proven experience of managing teams, staffing and day-to-day operations
- Strong organisational, leadership and communication skills
- Ability to work flexibly to meet business needs
- A recognised qualification in Leisure Management, Sports Development or a related subject to degree level or NVQ Level 4
- NPLQ qualification
- PPO qualification
BENEFITS
- Free access to leisure and golf facilities for you and one other person (worth up to £1,000 each year)
- 30 days annual leave including bank holidays, with additional leave for length of service
- Holiday purchase scheme
- 25% discount on food and beverage plus free hot drinks
- NEST pension scheme
- Early Pay salary advance scheme
- Employee referral bonus
- Exceptional achievement award scheme
- Discounts, eVouchers and salary sacrifice schemes via the employee benefits platform
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
Operations Manager in Orpington employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Orpington
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure or golf industry. Attend local events or join online forums to meet people who can give you the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in operations management. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams and improved operational efficiency in previous roles. This is your chance to shine!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you who are ready to make a difference in the leisure and golf sector.
We think you need these skills to ace Operations Manager in Orpington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in leisure operations and team management, as these are key for us. Use specific examples that showcase your skills in leading teams and optimising performance.
Show Your Passion: Let your passion for the leisure or golf industry shine through in your application. We want to see why you’re excited about this opportunity and how your enthusiasm can contribute to our community-focused environment.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point about your qualifications and experiences relevant to the role.
Apply Through Our Website: Don’t forget to apply through our website! This ensures your application goes directly to our Recruitment Team, making it easier for us to review your details and consider you for the position.
How to prepare for a job interview at AWD online
✨Know Your Operations Inside Out
Before the interview, make sure you have a solid understanding of the operations within a leisure or golf environment. Familiarise yourself with common challenges and best practices in site management. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in managing teams and how you've motivated staff in previous roles. Think of specific examples where you led a team to success or improved operational efficiency. This will highlight your capability as an Operations Manager and your passion for people management.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as staffing shortages during peak times or resolving customer complaints. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain high service standards under pressure.
✨Align with Company Values
Research the company’s mission and values, especially their focus on community wellbeing and accessible services. Be ready to explain how your personal values align with theirs and how you can contribute to creating a welcoming environment for customers and staff alike.
