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- Tasks: Lead daily operations and manage teams in a vibrant leisure or golf environment.
- Company: Join a dynamic company focused on community wellbeing and accessible services.
- Benefits: Enjoy free access to facilities, 30 days leave, and discounts on food and drinks.
- Why this job: Make a real impact while developing your leadership skills in a fun industry.
- Qualifications: Experience in leisure operations and strong leadership skills required.
- Other info: Great career growth opportunities in a supportive team environment.
The predicted salary is between 24000 - 28800 £ per year.
Do you thrive in a leadership role, managing teams and ensuring smooth operations in a dynamic, fast‑paced environment? Do you have a passion for the leisure or golf industry? An exciting opportunity is available for an experienced Operations Manager to lead daily operations, manage teams and optimise site performance within a busy leisure or golf environment, delivering excellent customer service and operational efficiency.
We have a fantastic new job opportunity for an Operations Manager within a dynamic leisure and golf environment focused on community wellbeing and accessible services. As an Operations Manager, you will oversee day‑to‑day site operations, ensuring smooth delivery across customer service, staffing, scheduling and operational performance. You will lead and support Duty Managers while maintaining high standards across all areas of the site. The Operations Manager will play a key role in workforce management, staff development and long‑term operational planning, working closely with senior management to achieve business objectives and deliver a safe, welcoming and efficient environment.
DUTIES- Site Operations Management: Overseeing daily leisure or golf site operations to ensure smooth and efficient service delivery
- Staff Scheduling and Resourcing: Managing rotas and staffing levels to ensure adequate coverage during peak periods
- People Management: Leading recruitment, training, development, absence management, one‑to‑ones, competency frameworks and timesheets
- Duty Manager Cover: Stepping in to cover Duty Manager shifts when required to maintain operational continuity
- Team Development: Managing and motivating teams to meet operational and service standards
- Operational Planning: Collaborating with senior management to achieve short and long‑term business objectives
- Organisational Structure: Building and maintaining an effective organisational structure through recruitment and staff development
- Previous experience in leisure operations, site management or a similar operational leadership role
- A good working knowledge of leisure centre or golf site operations
- Proven experience of managing teams, staffing and day‑to‑day operations
- Strong organisational, leadership and communication skills
- Ability to work flexibly to meet business needs
- A recognised qualification in Leisure Management, Sports Development or a related subject to degree level or NVQ Level 4 NPLQ qualification POO qualification
- Free access to leisure and golf facilities for you and one other person (worth up to £1,000 each year)
- 30 days annual leave including bank holidays, with additional leave for length of service
- Holiday purchase scheme
- 25% discount on food and beverage plus free hot drinks
- NEST pension scheme
- Early Pay salary advance scheme
- Employee referral bonus
- Exceptional achievement award scheme
- Discounts, eVouchers and salary sacrifice schemes via the employee benefits platform
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
Operations Manager employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure or golf industry. Attend local events or join online forums where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership stories! Think of specific examples from your past roles that showcase your ability to manage teams and improve operations. This will help you stand out during interviews and demonstrate your fit for the Operations Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are ready to make a difference in the leisure and golf industry.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your leadership experience in leisure or golf environments, and don’t forget to mention any relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the leisure industry and how your background makes you the perfect fit for our team. Keep it engaging and personal!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage teams and improve operations. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at AWD online
✨Know Your Operations Inside Out
Before the interview, make sure you’re well-versed in the specific operations of leisure or golf environments. Brush up on key metrics and performance indicators that are relevant to the role. This will show your potential employer that you understand the industry and can hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in previous roles. Think about times when you motivated staff, handled conflicts, or improved team performance. Being able to articulate these experiences will demonstrate your capability as a leader in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to site management and customer service. Practice responding to scenarios like managing staffing shortages during peak hours or resolving customer complaints. This will help you think on your feet and showcase your problem-solving skills.
✨Align with Company Values
Research the company’s mission and values, especially their focus on community wellbeing and accessible services. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goals. This connection can set you apart from other candidates.
