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- Tasks: Support motor dealer partners and manage finance proposals in a fast-paced environment.
- Company: Join a growing specialist finance team with a focus on customer service.
- Benefits: Enjoy 25 days annual leave, gym membership, and monthly bonuses.
- Why this job: Make a real impact while building strong professional relationships.
- Qualifications: Strong analytical skills and excellent communication; all experience levels welcome.
- Other info: Full training provided; dynamic role with career growth opportunities.
The predicted salary is between 21500 - 29500 £ per year.
A fantastic opportunity for a customer-focused Sales Support Administrator / Loan Agreement Assistant to support motor dealer partners, manage finance proposals, and deliver compliant, high-quality service within a fast-paced financial services environment.
ALL LEVELS OF EXPERIENCE CONSIDERED - FULL TRAINING PROVIDED
If you have worked in the motor trade or financial services, then great. If not, and you have excellent customer service and communication skills with confidence working with numbers, then we would like to hear from you.
SALARY: £25,500 per annum + Benefits
LOCATION: Newcastle, Tyne and Wear, North East England
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 9am - 6pm Monday to Friday, with rotational weekend working
JOB OVERVIEW
We have a fantastic new job opportunity for a Sales Support Administrator / Loan Agreement Assistant to join a growing specialist finance team supporting a national dealer network. This role offers variety, responsibility, and the chance to build strong professional relationships.
As a Sales Support Administrator / Loan Agreement Assistant you will manage finance proposals from initial enquiry through to completion, working closely with internal teams, external sales colleagues, and third-party finance providers. Accuracy, compliance, and customer service are central to success.
The Sales Support Administrator / Loan Agreement Assistant role is well suited to someone who enjoys analytical work, clear communication, and delivering high standards of customer service in a fast-moving financial services environment.
DUTIES
- Motor Dealer Team Support: Support the external motor dealer sales team, acting as a key point of contact for motor dealer partners
- Proposal Management: Administering finance proposals from enquiry to completion
- Lender Liaison: Communicating with finance companies to secure funding approvals
- Decision Communication: Clearly explaining finance decisions to dealer partners
- Customer Assessment: Reviewing customer circumstances to identify suitable funding options
- Compliance Management: Ensuring all activity aligns with Treating Customers Fairly principles
- Customer Service Delivery: Providing high levels of service via telephone and email
CANDIDATE REQUIREMENTS
- ESSENTIAL
- Strong analytical skills with excellent attention to detail
- Excellent verbal and written communication and customer service skills
- Customer-focused approach with a professional telephone manner
- Results-driven, organised, and self-motivated working style
- Numerate with confidence in decision-making
- Computer literacy including Microsoft Office and bespoke systems
- Educated to GCSE level or equivalent
- DESIRABLE
- Previous experience within motor trade and/or financial services
BENEFITS
- 25 days annual leave, increasing with length of service
- Contributory company pension scheme
- Company life assurance scheme
- Monthly discretionary bonuses based on team performance
- On-site parking
- Gym membership at the Leeds office
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
Sales Support Administrator / Loan Agreement Assistant in Newcastle upon Tyne employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator / Loan Agreement Assistant in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills and experience make you a perfect fit for the Sales Support Administrator role. Keep it concise and focus on what you can bring to the table.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Sales Support Administrator / Loan Agreement Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Sales Support Administrator role. Use keywords from the job description to show we’re a great fit for each other!
Show Off Your Customer Service Skills: Since this role is all about customer focus, don’t forget to include examples of how you’ve delivered excellent service in previous jobs. We love seeing how you’ve made a difference for customers!
Keep It Clear and Concise: When writing your application, be clear and to the point. We appreciate well-structured information that’s easy to read. Avoid jargon and keep it professional yet friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at AWD online
✨Know Your Numbers
As a Sales Support Administrator, you'll be working with finance proposals and numbers regularly. Brush up on your numerical skills and be prepared to discuss how you handle financial data. This will show your confidence and capability in the role.
✨Customer Service is Key
Since this role is customer-focused, think of examples from your past experiences where you provided excellent customer service. Be ready to share how you resolved issues or went the extra mile for clients, as this will highlight your suitability for the position.
✨Research the Company
Take some time to learn about the company’s values and mission, especially their commitment to treating customers fairly. This knowledge will help you align your answers with their expectations and demonstrate your genuine interest in the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows that you're proactive and genuinely interested in contributing to the company.
