Residential Support Worker
JOB OVERVIEW
This is an opportunity to make a practical difference in a structured residential service supporting adults involved at varying stages of the criminal justice system. The Residential Support Worker helps provide a stable, secure environment from arrival through to move-on.
Working collaboratively with colleagues and external agencies, the Residential Support Worker supports structured activities, safeguarding and positive behaviour while maintaining accurate electronic case records.
The Residential Support Worker also contributes to a clean, safe setting and works with probation, police, health and housing services to support residents’ needs and reintegration.
DUTIES
- Resident Support: Engage with residents throughout their stay
- Activity Delivery: Support structured sessions that promote positive routines
- Record Keeping: Maintain clear and accurate electronic case records
- Safety Monitoring: Help maintain a safe, secure and stable environment
- Agency Liaison: Work with probation, police, health and housing services
- Policy Compliance: Follow organisational procedures and confidentiality requirements
- Team Working: Collaborate with colleagues to meet resident needs
- Practical Tasks: Carry out basic domestic or cooking duties as required
CANDIDATE REQUIREMENTS
Essential
- Good numeracy and literacy skills
- An understanding of safeguarding
- Able to work independently without guidance as well as within a team
- Able to work shifts covering evenings, nights, waking nights and weekends
- Enthusiastic, imaginative, motivated and committed to working in a challenging environment
- Empathetic, with the tact and discretion to handle confidential and sensitive issues
- Fully mobile within multi-floor properties that are only accessible by stairs
- Commitment to safeguarding young people and vulnerable adults and to the requirements of the Prevent Duty and positive promotion of modern British values
Desirable
- Previous experience of working within a residential setting
- Experience of working with groups or individuals to support, motivate and change behaviour
- Knowledge and experience of work within the criminal justice system
BENEFITS
- 27 days’ annual leave pro rata + birthday day off, with the opportunity to buy additional days
- 2 volunteer days
- Pension – 5% employee and 5% employer contribution
- Healthcare cash plan, including 3 x salary life assurance
- Annual salary review
- Refer a friend scheme
- Free access to an online benefits portal with retail discounts, cycle to work scheme and additional voluntary benefits
This role is subject to an Enhanced DBS check
#J-18808-Ljbffr
Residential Support Worker (AWDO-P15242) in Newcastle upon Tyne) employer: AWD Online
Join a dynamic and supportive team within a large education organisation that prioritises employee growth and wellbeing. With a strong focus on shaping the people strategy, you will benefit from a collaborative work culture, competitive salary, and opportunities for professional development while making a meaningful impact across North Somerset and Bristol.
