Night Support Worker / Care Worker (AWDO-P14160) in Newcastle upon Tyne)

Night Support Worker

An opportunity to join the organisation’s residential services team, supporting adult residents in a safe, secure, and positive environment while maintaining excellent standards of care, safeguarding and night-time monitoring.

If you’ve also worked in the following roles, we’d also like to hear from you: Residential Support Worker, Night Care Worker, Housing Support Worker, Community Support Assistant, Care and Support Worker

Candidates will need to be comfortable engaging with male residents who are involved at varying stages in the criminal justice system.

SALARY: £24,196 FTE / Actual Annual Salary £12,968 (based on 19.83 hours) + Unsocial Hours Payment + Benefits (see below)

LOCATION: Newcastle upon Tyne, North East England (NE4 6) – Fully Site Based

JOB TYPE: Part-Time, Permanent & Casual Hours Available

PART-TIME WORKING HOURS: Average 19.83 Hours per Week on a 6 week rota – additional shifts available on a casual basis

Shifts are 8.5 hours from 23:30 to 08:00 Nights

CASUAL WORKING HOURS: Flexible. Casual Hours also Available (will be discussed during interview stage)

JOB OVERVIEW

We have a fantastic new job opportunity for a Night Support Worker supporting adult men within a residential approved premises setting. As a Night Support Worker you will help maintain a safe environment, promote routine, and support residents throughout the night.

The Night Support Worker plays a key part in monitoring wellbeing, safeguarding residents, and ensuring compliance with house rules. You will work closely with colleagues, using your communication skills and attention to detail to record information accurately and maintain clear boundaries.

This role suits someone organised, calm under pressure and confident using basic IT systems, with the ability to motivate and support individuals with diverse needs.

DUTIES

• Maintaining a Watchful Presence: Monitor residents and the premises throughout each night shift
• Conducting Regular Checks: Carry out hourly checks between twelve midnight and seven o’clock
• Recording Information: Log relevant issues accurately in the building’s records
• Supporting Night Routines: Help residents follow consistent close down procedures
• Monitoring Compliance: Work with the Project Support Worker to ensure house rules are followed
• Responding to Calls: Answer incoming calls overnight and manage issues appropriately
• Escalating Concerns: Contact the On Call Worker in emergencies or high-risk situations
• Undertaking Domestic Tasks: Complete general cleaning, admin tasks and data entry
• Attending Training: Participate in essential training, meetings and development opportunities

CANDIDATE REQUIREMENTS

Essential

• Good numeracy and literacy skills
• Experience of working with a diverse range of people
• Experience with Microsoft Word, Outlook and basic Excel
• An understanding of safeguarding
• Ability to work night shifts and weekends
• Ability to communicate clearly with strong listening skills
• Ability to build effective relationships with residents and colleagues
• Ability to work independently and handle stressful situations
• Empathy, tact and discretion when handling sensitive matters

Desirable

• Previous experience in a residential setting
• An understanding of factors influencing offending
• Knowledge of the Criminal Justice System
• A knowledge of Health and Safety principles

BENEFITS (for part-time permanent post)

• 27 days annual leave (pro-rata) + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension – 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

This role is subject to an Enhanced DBS check with the additional barred list check. All required checks will be undertaken as part of the pre-employment process for any successful candidate.

The organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

CLOSING DATE: Tuesday 16th December 2025

INTERVIEWS: Interviews will be face to face in Newcastle

HOW TO APPLY

To be considered for this job vacancy, please submit your CV along with a short cover letter detailing your reasons for applying and why you feel you are suitable. Please confirm if you are applying for the permanent part time post or if you are interested in a casual arrangement with the Organisation. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P14160

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