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- Tasks: Support adult residents overnight, ensuring safety and wellbeing in a positive environment.
- Company: Join a dedicated team focused on providing excellent care and support.
- Benefits: Enjoy 27 days annual leave, healthcare cash plan, and retail discounts.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Good communication skills and experience with diverse individuals are essential.
- Other info: Flexible shifts with opportunities for training and career growth.
Join our residential services team to support adult residents in a safe, secure, and positive environment while maintaining excellent standards of care, safeguarding, and night-time monitoring.
We have a fantastic new opportunity for a Night Support Worker to support adult men within a residential approved premises setting. You will help maintain a safe environment, promote routine, and support residents throughout the night. The role requires monitoring wellbeing, safeguarding residents, and ensuring compliance with house rules. You will work closely with colleagues, using your communication skills and attention to detail to record information accurately and maintain clear boundaries. This role suits someone organised, calm under pressure, and confident using basic IT systems, with the ability to motivate and support individuals with diverse needs.
Duties
- Maintain a watchful presence: monitor residents and the premises throughout each night shift.
- Conduct regular checks: carry out hourly checks between 12:00 am and 7:00 am.
- Record information: log relevant issues accurately in the building’s records.
- Support night routines: help residents follow consistent close-down procedures.
- Monitor compliance: work with the Project Support Worker to ensure house rules are followed.
- Respond to calls: answer incoming calls overnight and manage issues appropriately.
- Escalate concerns: contact the On-Call Worker in emergencies or high-risk situations.
- Undertake domestic tasks: complete general cleaning, admin tasks and data entry.
- Attend training: participate in essential training, meetings and development opportunities.
Candidate Requirements
Essential:
- Good numeracy and literacy skills.
- Experience working with a diverse range of people.
- Experience with Microsoft Word, Outlook and basic Excel.
- Understanding of safeguarding.
- Ability to work night shifts and weekends.
- Effective communication and strong listening skills.
- Ability to build effective relationships with residents and colleagues.
- Capacity to work independently and handle stressful situations.
- Empathy, tact and discretion when handling sensitive matters.
Desirable:
- Previous experience in a residential setting.
- Understanding of factors influencing offending.
- Knowledge of the Criminal Justice System.
- Knowledge of Health and Safety principles.
Benefits (for part-time permanent post)
- 27 days annual leave (pro-rata) + Birthday Day off (with the opportunity to buy additional days).
- 2 Volunteer Days.
- Pension – 5% Employee, 5% Employer.
- Healthcare Cash Plan, including 3 × salary life assurance.
- Annual salary review.
- Refer a friend scheme.
- Free access to the Benefit Hub – an online portal with a wide range of retail discounts, cycle-to-work scheme, and additional voluntary benefits.
How to Apply
To be considered for this vacancy, submit your CV and a short cover letter detailing why you are suitable. Please indicate whether you are applying for the permanent part-time post or a casual arrangement. Your information will be shared with our client for consideration.
Closing Date: Tuesday 16 December 2025.
Interview Location: face-to-face in Newcastle.
Job Ref: AWDO-P14160
Night Support Worker / Care Worker in Newcastle upon Tyne employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Support Worker / Care Worker in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation. Check out their website and social media to see what they value. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for care roles, like how you handle stressful situations or support diverse needs. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Show off your soft skills! In a role like Night Support Worker, empathy and communication are key. Be ready to share examples from your past experiences where you've demonstrated these skills. It’ll help you stand out as someone who can really connect with residents.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Night Support Worker / Care Worker in Newcastle upon Tyne
Some tips for your application 🫡
Craft a Compelling CV: Make sure your CV highlights your relevant experience and skills, especially those related to working with diverse individuals. Tailor it to reflect the qualities we value, like empathy and effective communication.
Write a Personal Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about supporting residents and how your background makes you a great fit for the Night Support Worker role. Keep it concise but impactful.
Showcase Your IT Skills: Since we use basic IT systems, mention your experience with Microsoft Word, Outlook, and Excel in both your CV and cover letter. This will show us you’re ready to handle the admin tasks that come with the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at AWD online
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Night Support Worker. Familiarise yourself with the key duties like monitoring residents and conducting checks. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. Prepare examples from your past experiences where you've successfully communicated with diverse individuals or handled sensitive situations. This will highlight your ability to build relationships and manage challenging scenarios.
✨Demonstrate Your Organisational Skills
Being organised is essential for a Night Support Worker. Think of instances where you've had to manage multiple tasks or maintain routines under pressure. Share these examples during your interview to illustrate your capability to handle the demands of the job.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how they support staff wellbeing. This shows your enthusiasm for the position and helps you gauge if the environment is right for you.
