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- Tasks: Provide person-centred housing support to help customers maintain independence and wellbeing.
- Company: Join a compassionate team dedicated to empowering individuals in supported accommodation.
- Benefits: Enjoy 25 days holiday, up to 8% pension contribution, and health lifestyle benefits.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in supporting individuals, strong communication skills, and a full UK driving licence required.
- Other info: Dynamic role with opportunities for personal growth and professional development.
The predicted salary is between 22100 - 24200 £ per year.
This is a rewarding opportunity for a Support Officer / Supported Housing Assistant to deliver person-centred housing support, helping customers maintain independence, wellbeing and secure tenancies within supported accommodation services.
We have a fantastic new job opportunity for a Support Officer / Supported Housing Assistant to join a supported accommodation service focused on empowering customers to live independently and safely. As a Support Officer / Supported Housing Assistant you will provide tailored, person-centred support to individuals with a range of needs, working closely with partner agencies, health professionals and internal teams to achieve positive outcomes. The Support Officer / Supported Housing Assistant role involves assessing needs, developing Independent Living Plans, managing risk, and supporting customers to understand their rights, responsibilities and housing options. This position would suit someone who is compassionate, organised and confident working with vulnerable people in a dynamic support environment.
Duties
- Assessing Referrals: Engaging prospective customers using a person-centred approach
- Multi-Agency Working: Liaising with health professionals, partner agencies and colleagues
- Tenancy Support: Ensuring customers understand support available, financial obligations, rights and responsibilities
- Support Planning: Creating, reviewing and delivering Independent Living Plans and Risk Assessments
- Person-Centred Delivery: Providing flexible, tailored support to achieve agreed outcomes
- Partnership Working: Building strong relationships with external stakeholders and internal services
- Safeguarding: Reporting and managing safeguarding concerns in line with procedures
- Record Keeping: Completing accurate documentation and maintaining up-to-date records
- Data Collection: Contributing to statutory returns and service reporting
- Complaints Handling: Managing complaints and representations in line with policy
Candidate requirements
Essential
- Previous experience supporting individuals to achieve and maintain independence
- Experience working with diverse client groups, including mental health and substance misuse
- GCSEs (or equivalent) in Maths and English
- Strong communication and relationship-building skills
- Good organisational and time management abilities
- Confidence using IT systems and management information systems
- Ability to manage challenging behaviour in a professional manner
- Full UK driving licence and access to own transport
Desirable
- Housing or support-related qualification
- Experience of partnership working with statutory and voluntary agencies
This role requires an enhanced DBS.
Benefits
- 25 days’ holiday (Plus Bank Holidays)
- Up to 8% contributory pension
- Investment in your learning and development
- Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family
The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%.
Support Officer / Supported Housing Assistant (AWDO-P14377) in Newbury) employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Officer / Supported Housing Assistant (AWDO-P14377) in Newbury)
✨Tip Number 1
Get to know the company before your interview! Research their values and mission, especially how they support independence and wellbeing. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. Think about your past experiences as a Support Worker or similar roles and how they relate to the job. We want to hear your stories!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Ask about their approach to person-centred support or how they handle multi-agency working. It shows you're engaged and ready to contribute.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Support Officer / Supported Housing Assistant (AWDO-P14377) in Newbury)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in supporting individuals, especially in housing or care settings. We want to see how your skills align with the role of Support Officer / Supported Housing Assistant.
Showcase Your Compassion: In your application, let us know about your experiences working with vulnerable people. Share specific examples that demonstrate your compassion and ability to empower others to maintain their independence.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and we can get back to you quicker. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at AWD online
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Officer / Supported Housing Assistant inside out. Familiarise yourself with person-centred support and how it applies to helping customers maintain their independence. This will show your potential employer that you're genuinely interested and knowledgeable about the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in supporting individuals, especially those with diverse needs. Prepare specific examples of how you've helped clients achieve their goals or overcome challenges. This will demonstrate your capability and compassion, which are key traits for this role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. Inquire about the team dynamics, the types of challenges the service faces, or how they measure success in supporting their clients. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.
✨Demonstrate Your Communication Skills
As a Support Officer, strong communication is crucial. During the interview, practice clear and concise responses. Use active listening skills when the interviewer speaks, and don’t hesitate to clarify if you don’t understand something. This will highlight your ability to engage effectively with both clients and colleagues.
