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- Tasks: Manage key accounts and build strong client relationships in the construction sector.
- Company: Join a market-leading organisation with a rich history in construction and building products.
- Benefits: Enjoy a competitive salary, car allowance, pension scheme, and 21 days holiday.
- Other info: Remote work with opportunities for professional development and national travel.
- Why this job: Make an impact by supporting high-profile projects and collaborating with industry professionals.
- Qualifications: Experience in account management or client services, especially in B2B or construction.
The predicted salary is between 45000 - 45000 £ per year.
An exciting opportunity for a client-focused professional to manage key accounts within the construction and building products sector, supporting client relationships, project coordination and service delivery across architects, contractors and developers.
As a Client Services Account Manager, you will work closely with architects, developers, contractors and key stakeholders, ensuring a high level of service delivery and supporting project specifications from initial engagement through to completion. The role involves coordinating CPD presentations, maintaining strong client relationships and supporting ongoing projects across sectors including education, MOD, boutique hotels and high-end residential developments.
As a successful candidate, you will join a market-leading organisation, known for its expertise, quality and innovation within the construction and building products industry, providing the opportunity to work on high-profile and prestigious projects and build strong, long-term client relationships.
DUTIES- Manage Key Accounts: Build and maintain strong relationships with existing clients across multiple sectors
- Client Engagement: Act as a primary point of contact for architects, contractors, developers and stakeholders
- Project Coordination: Support projects from early engagement through to completion, ensuring client requirements are met
- Specification Support: Work collaboratively with stakeholders to support product specifications within project plans
- Deliver CPD Sessions: Coordinate and deliver CPD presentations to clients and industry professionals
- Stakeholder Liaison: Maintain regular communication with estate managers, facilities managers and decision-makers
- Service Delivery: Ensure a high standard of Client Services and responsiveness throughout all interactions
- Sector Support: Assist with projects across education, MOD, boutique hotels and residential developments
- Regional Coverage: Support clients across a designated UK region, including travel where required
- Product Feedback: Provide client insights to support continuous product and service improvement
- Previous experience in account management, Client Services or customer relationship roles
- Proven experience of managing client relationships within a B2B or construction environment
- Experience working with architects, developers, contractors or building products
- Strong communication and stakeholder management skills
- Ability to coordinate projects and manage multiple priorities
- Experience delivering presentations or client briefings
- High level of organisation and attention to detail
- Customer-focused approach with a commitment to service excellence
- Ability to work independently and manage a regional workload
- Willingness to travel nationally as required
- Car allowance
- Pension scheme
- 21 days holiday + bank holidays
- Opportunities for professional development
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.
Account Manager / Client Services Construction in Milton employer: AWD Online
Contact Detail:
AWD Online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager / Client Services Construction in Milton
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and building products sector. Attend industry events or webinars, and don’t be shy about introducing yourself to potential clients or employers. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies of your previous work in account management or client services. Highlight your successes with architects, contractors, and developers. This will help us see how you can bring value to our team and clients.
✨Tip Number 3
Practice your pitch! Whether it’s for a CPD presentation or a casual chat with a potential client, being able to communicate your ideas clearly is key. We recommend rehearsing with friends or colleagues to get comfortable and confident.
✨Tip Number 4
Apply through our website! It’s the easiest way for us to get your application and ensures it goes straight to the right people. Plus, you’ll find all the latest opportunities there, so keep an eye out for roles that match your skills!
We think you need these skills to ace Account Manager / Client Services Construction in Milton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Services Account Manager role. Highlight your experience in managing client relationships and any relevant projects you've worked on in the construction sector. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm, so let your personality come through!
Showcase Relevant Experience: When detailing your work history, focus on roles that involved client engagement, project coordination, or working with architects and contractors. We want to see how you've successfully managed key accounts and delivered excellent service.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at AWD Online
✨Know Your Clients
Before the interview, research the company’s key clients and projects in the construction sector. Understanding their needs and challenges will help you demonstrate how you can build and maintain strong relationships with architects, contractors, and developers.
✨Showcase Your Project Coordination Skills
Be prepared to discuss specific examples of how you've successfully coordinated projects from start to finish. Highlight your ability to manage multiple priorities and ensure client requirements are met, as this is crucial for the role.
✨Prepare for CPD Presentation Questions
Since delivering CPD sessions is part of the job, think about how you would approach presenting to clients. Be ready to share your experience in delivering presentations and how you engage stakeholders effectively.
✨Demonstrate Your Customer-Focused Approach
During the interview, emphasise your commitment to service excellence. Share examples of how you've gone above and beyond for clients in previous roles, showcasing your dedication to maintaining high standards in client services.