Account Manager / Luxury Retail Store Manager Join a premium beauty retail environment where exceptional service, commercial performance and memorable customer experiences are at the heart of the role. This opportunity offers the chance to build specialist product expertise, strengthen leadership capability and develop commercial skills within a supportive, creative and international organisation. If youve also worked in the following roles, wed also like to hear from you: Counter Manager, Business Manager, Retail Manager, Assistant Store Manager, Beauty Manager, Sales Manager, Store Supervisor, Retail Supervisor, Key Holder, Senior Beauty Advisor SALARY: Competitive + Benefits LOCATION: Edinburgh, Scotland JOB TYPE: Full-Time, Permanent JOB OVERVIEW This is an exciting opportunity for an Account Manager to drive retail performance while creating exceptional, personalised customer experiences in a premium beauty setting. The Account Manager will focus on achieving sales targets, building customer loyalty and increasing brand awareness through engaging consultations, product storytelling and consistently high service standards. Working closely with store teams, the Account Manager will maintain retail excellence, respond to launches and promotions, identify opportunities to maximise sales and bring energy and theatre to every customer interaction. The position also offers scope to deepen specialist beauty knowledge, strengthen commercial capability and develop leadership skills in a collaborative environment. DUTIES Your duties as the Account Manager include: Drive Sales Performance: Achieve individual and account sales targets while identifying opportunities to maximise counter performance and customer engagement Deliver Exceptional Service: Create personalised, memorable customer journeys that exceed expectations and encourage long-term loyalty Build Brand Awareness: Bring the brand story to life through confident product storytelling, consultations and engaging customer interactions Maintain Retail Excellence: Consistently uphold retail excellence standards alongside the expectations of the host retailer Develop Customer Relationships: Build a loyal client base through authentic communication, attentive service and relationship management Support Launches and Promotions: Adapt quickly to new products, promotions and retailer-specific activities Manage Priorities: Organise workload effectively while working independently and collaboratively with store teams Lead by Example: Demonstrate strong service, product knowledge, commercial focus and professional standards Create Retail Theatre: Turn consultations into engaging experiences that inspire confidence and support commercial success CANDIDATE REQUIREMENTS Previous experience in a comparable retail management, business management, key holder or assistant store management position Previous experience within beauty, skincare or luxury retail Strong communication, influencing and leadership skills Passion for beauty, luxury retail and delivering exceptional customer experiences Ability to build long-term customer relationships and translate brand stories into memorable customer journeys Strong organisational skills with the ability to prioritise effectively Confidence working independently while building positive relationships with store teams Positive, adaptable approach with flexibility to respond to changing business needs, launches and in-store activity Professional, confident and authentic approach to customer interactions Comfortable working in a premium retail environment where personalisation is central to the customer experience A few things you'll love about the company... Entrepreneurial, creative and welcoming work culture Learning and development opportunities Opportunities to grow within an international company Competitive compensation and benefits package APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P15167 Full-Time, Permanent Store / Retail Management Jobs, Careers and Vacancies. Find a new job and work in Edinburgh, Scotland . Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ TPBN1_UKTJ
Account Manager / Luxury Retail Store Manager in Midlothian employer: AWD Online
Join a dynamic and supportive team within a large education organisation that prioritises employee growth and wellbeing. With a strong focus on shaping the people strategy, you will benefit from a collaborative work culture, competitive salary, and opportunities for professional development while making a meaningful impact across North Somerset and Bristol.
