At a Glance
- Tasks: Support sales team with customer service, order processing, and account coordination.
- Company: Join a dynamic sales office in the construction products sector.
- Benefits: Competitive salary and benefits package in a full-time, permanent role.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be the key link between customers and sales, making a real impact.
- Qualifications: Experience in customer service or sales support is essential.
The predicted salary is between 30000 - 40000 £ per year.
An excellent opportunity for a Sales Coordinator / Sales Administrator with customer service, internal sales and order processing experience to join a busy sales office within the construction products and building products sector. Ideal for candidates with sales support, account coordination and CRM systems experience.
We have a fantastic new job opportunity for a Sales Coordinator / Sales Administrator to join a fast-paced and customer-focused sales office supporting a well-established organisation within the construction products sector. As the Sales Coordinator / Sales Administrator you will play a key role in internal sales, customer service, order processing and sales support activities. You will liaise with customers, manufacturing teams and warehouses to ensure products are delivered efficiently while maintaining accurate customer accounts and CRM systems.
The successful Sales Coordinator / Sales Administrator will be highly organised with excellent communication skills and a confident telephone manner. This role would suit someone with previous experience in account coordination, customer service or sales administration within construction products, building products or a similar commercial environment.
Duties- Customer Service Support: Acting as the first point of contact for customer enquiries, account queries and order processing
- Order Processing: Managing customer orders accurately and ensuring all information is updated within CRM systems
- Internal Sales Coordination: Supporting the sales team with quotations, customer communication and sales administration tasks
- Account Coordination: Building and maintaining strong relationships with new and existing customer accounts
- Delivery Liaison: Coordinating with manufacturing plants and warehouses to ensure timely product deliveries
- Customer Care: Delivering excellent customer service standards and resolving customer issues professionally
- Credit Control Support: Liaising with Credit Control to help maintain up-to-date customer accounts
- Claims Administration: Processing customer claims efficiently and maintaining accurate documentation
- Sales Support: Assisting with the implementation of internal sales and customer support strategies
- General Administration: Supporting the wider office team with day-to-day administrative duties
- Previous experience in a customer service, sales support or administrative role
- Strong communication skills with a professional and confident telephone manner
- Good computer literacy, including experience using office systems and databases
- Excellent organisational skills with the ability to manage multiple tasks
- Ability to work independently as well as part of a team in a busy office environment
- A proactive, hardworking and conscientious approach to work
- Experience within a customer-orientated sales office environment
- Knowledge of construction or building products
- Experience liaising with manufacturing, warehouse or logistics teams
Sales Coordinator / Sales Administrator (AWDO-P14760) in Irlam) in Manchester employer: AWD Online
Join a dynamic and supportive team in Irlam, where your role as a Sales Coordinator / Sales Administrator will be pivotal in driving customer satisfaction and operational efficiency within the construction products sector. We offer a competitive salary, comprehensive benefits, and a vibrant work culture that fosters professional growth and collaboration, making it an ideal environment for those looking to advance their careers while contributing to a well-established organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator / Sales Administrator (AWDO-P14760) in Irlam) in Manchester
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to sales coordination and customer service. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Sales Coordinator / Sales Administrator (AWDO-P14760) in Irlam) in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service, sales support, and order processing. We want to see how your skills match the role of Sales Coordinator / Sales Administrator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our busy sales office. Mention your experience with CRM systems and how you’ve successfully managed customer accounts in the past.
Show Off Your Communication Skills:Since this role involves a lot of liaising with customers and teams, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we love a confident tone!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at AWD Online
✨Know Your Stuff
Before the interview, make sure you understand the construction products sector and the specific role of a Sales Coordinator. Brush up on common industry terms and be ready to discuss how your previous experience aligns with the job description.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer queries or resolved issues in past roles to demonstrate your skills.
✨Be Organised
The job demands strong organisational skills, so come prepared with a structured approach to your answers. You might even want to bring a notepad to jot down key points during the interview, showing that you’re proactive and detail-oriented.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s sales processes, CRM systems, or team dynamics. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
